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Task Force Director Of Front Office Jobs (NOW HIRING)

IHG Hotels & Resorts

Director of Front Office

Chicago, IL · On-site

$84K - $91K/yr

Informs other operating departments, notably Housekeeping and Sales of Front Office matters that concern them. * Establishes and maintains effective Member relations. * Conducts such functions as ...

Marriott

Director of Front Office

Miami Beach, FL · On-site

Keeps Front Office team focused on the critical components of operations to drive guest ... Administers the performance appraisal process for direct report managers. Interviews and hires ...

Marriott

Director of Front Office

Miami Beach, FL · On-site

Keeps Front Office team focused on the critical components of operations to drive guest ... Administers the performance appraisal process for direct report managers. Interviews and hires ...

Marriott

Director of Front Office

Manhattan, NY · On-site

Keeps Front Office team focused on the critical components of operations to drive guest ... Administers the performance appraisal process for direct report managers. Interviews and hires ...

TPG Hotels & Resorts

Job Overview The Hotel Front Office Manager is responsible for overseeing all aspects of the front ... Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries ...

AccorHotel

Director of Front Office

Pittsburgh, PA

Ensure the smooth and efficient operation of all Front Office functions and related services to achieve maximum sales and guest satisfaction, while adhering to established company policies and ...

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How much do task force director of front office jobs pay per year?

As of Sep 10, 2026, the average yearly pay for task force director of front office in the United States is $80,901.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $90,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Task Force Director Of Front Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $80,901 per year, or $38.9 per hour.

Director of Front Office

Hilton Head Island, SC • On-site

Omni Hotels & Resorts
Traveler Accommodation • 10K+ employees
Learn more about Omni Hotels & Resortsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 109 rated hotels

Job description

Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
The Director of Front Office is responsible for leading all front office operations to ensure exceptional guest experiences, operational efficiency, and team engagement at the Omni Hilton Head Oceanfront Resort. This role oversees the Front Desk, Guest Services, Bell Services, PBX, Transportation, and Concierge operations while fostering a culture aligned with Omni Hotels & Resorts' standards of excellence and genuine hospitality.
The ideal candidate is an energetic and service-driven hospitality leader with a passion for luxury guest service, team development, and operational excellence.
Essential Responsibilities
  • Lead all Front Office operations to deliver exceptional guest satisfaction and service recovery.
  • Ensure compliance with Omni brand standards, Forbes standards, and resort operating procedures.
  • Recruit, train, mentor, and develop Front Office leaders and associates.
  • Drive guest engagement initiatives and maintain high guest satisfaction scores.
  • Monitor daily arrivals, departures, VIP guests, group activity, and special requests.
  • Collaborate with Housekeeping, Engineering, Food & Beverage, and Sales teams to ensure seamless resort operations.
  • Analyze labor productivity, payroll, scheduling, and departmental expenses to achieve financial goals.
  • Manage departmental budgets, forecasting, and operational reporting.
  • Resolve guest concerns professionally and promptly.
  • Maintain strong knowledge of Opera PMS and related hospitality systems.
  • Ensure proper handling of cash, credit procedures, and audit compliance.
  • Champion Omni culture, associate recognition, and service excellence initiatives.
  • Participate in MOD (Manager on Duty) rotations as required.

Qualifications
  • Minimum 5 years of progressive Front Office leadership experience in a luxury hotel or resort environment.
  • Previous Director of Front Office or Assistant Director experience preferred.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability to lead large teams in a fast-paced resort setting.
  • Experience with Forbes, AAA Four Diamond, or luxury service standards preferred.
  • Proficiency in Opera PMS and Microsoft Office Suite.
  • Strong financial acumen including labor management and budgeting.
  • Flexible schedule including evenings, weekends, and holidays.

Omni Culture & Perks
At Omni Hotels & Resorts, associates enjoy a culture built on respect, teamwork, and career growth. Benefits and perks may include:
  • Competitive salary and bonus opportunities
  • Comprehensive medical, dental, and vision insurance
  • Paid time off and holiday pay
  • 401(k) with company match
  • Complimentary associate meals
  • Resort discounts and complimentary room nights at Omni properties
  • Friends & family hotel stay discounts
  • Tuition assistance and career development programs
  • Associate recognition programs
  • Wellness initiatives and employee assistance programs
  • Opportunities for advancement within Omni Hotels & Resorts nationwide

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to work in a fast-paced hospitality environment.

Why Join Omni Hilton Head?
Located oceanfront on beautiful Hilton Head Island, Omni Hilton Head Oceanfront Resort offers associates the opportunity to work in a premier resort destination known for exceptional guest service, award-winning accommodations, and a collaborative culture focused on hospitality excellence.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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