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System Manager Jobs in Amherst, MA (NOW HIRING)

Raytheon Technologies

System Engineer

Spencer, MA · On-site

Provide the systems engineering support necessary to complete the installation, test, and ... Familiarity with DoD DIACAP and/or RMF cyber-security risk management. * Experience in supporting ...

Amherst College

Business Manager

Amherst, MA · On-site

$85K - $95K/yr

The Business Manager supervises a Financial Analyst and Dining Systems Analyst and plays a key role in aligning financial, systems, and workforce processes with departmental goals. This role reports ...

Dow Jones & Company

Systems Support Specialist

Chicopee, MA · On-site

$70K - $85K/yr

... system and basic networking. * Have the willingness and ability to work nights, weekends, and holidays. You Have: * 3-5 years of electro-mechanical experience. * Prioritization and time management ...

Dow Jones

Systems Support Specialist

Chicopee, MA · On-site

$70K - $85K/yr

... system and basic networking. * Have the willingness and ability to work nights, weekends, and holidays. You Have: * 3-5 years of electro-mechanical experience. * Prioritization and time management ...

Catalyst Acoustics Group

Accounting Manager

Springfield, MA · On-site

$110K - $120K/yr

Ensure compliance with applicable regulations, tax requirements, and CAG accounting policies ERP & Systems Management * Serve as the accounting SME for ERP platforms in use across CAG brands (Infor ...

Conflux Systems

Forklift Mechanic

Northampton, MA · On-site

Maintain accurate service records , repair logs , and work orders using computerized maintenance systems . * Manage service parts inventory and order required components. Qualifications: * High ...

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System Manager information

See Amherst, MA salary details

$45.3K

$100.5K

$150.7K

How much do system manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for system manager in Amherst, MA is $100,522.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,800.00 and $123,100.00 per year, depending on experience, location, and employer.

What are some common challenges a system manager faces when overseeing IT infrastructure across multiple departments?

A System Manager often encounters challenges in ensuring seamless integration and compatibility among various systems used by different departments. Balancing the unique needs of each department while maintaining security and compliance standards can be complex. Additionally, System Managers must proactively address potential system downtimes and coordinate with cross-functional teams to implement updates or troubleshoot issues. Effective communication and strong organizational skills are essential to manage these challenges and support smooth business operations.

What are the key skills and qualifications needed to thrive as a system manager, and why are they important?

To thrive as a System Manager, you need a solid background in IT systems administration, network management, and computer science, often supported by a relevant degree and professional certifications like CompTIA, Microsoft, or Cisco. Familiarity with operating systems (such as Windows Server, Linux), virtualization tools, and network security platforms is typically required. Strong problem-solving, leadership, and communication skills set outstanding system managers apart. These competencies are crucial for maintaining secure, efficient IT environments and supporting organizational operations.

What is the difference between System Manager vs Network Administrator?

AspectSystem ManagerNetwork Administrator
CertificationsCompTIA Security+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentOversees entire IT systems, including hardware, software, and security across organizationsFocuses on managing and maintaining network infrastructure and connectivity
Employer & Industry UsageUsed in various industries for IT system oversightPrimarily in organizations with complex network needs

The System Manager typically oversees the entire IT infrastructure, including networks, servers, and security, requiring broader technical knowledge. In contrast, the Network Administrator specializes in managing network-specific components like routers, switches, and network security. Both roles are essential in IT operations but focus on different areas within the technology environment.

What cities near Amherst, MA are hiring for System Manager jobs?

Cities near Amherst, MA with the most System Manager job openings:

System Manager jobs near you
Infographic showing various System Manager job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $100,522 per year, or $48.3 per hour.

Supervisor, System Operations Center (Rotating Shifts Required)

Eversource Energy

Springfield, MA • On-site

Full-time

Re-posted 2 days ago

Eversource Energy rating

8.7

Company rating: 8.7 out of 10

Based on 68 frontline employees who took The Breakroom Quiz

9th of 53 rated energy and utility

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
The Supervisor's role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties. This position supervises control center staff who maintain systems integrity and initiate corrective action, prioritize and expedite network operations and repairs, prepare electrical system clearances and accurately maintain records, and ensures that work is conducted in a safe manner in accordance with policies, work methods, standards, switching and tagging and operating procedures.
Essential Functions:
  • Manages performance by reviewing and evaluating work of employees. Identifies, builds consensus and communicates performance measures and expected performance levels. Assesses and improves team and employee performance through coaching and on-the-job training. Advises dispatch personnel of new equipment, technology and functionality.
  • Fosters an environment of teamwork, creativity and problem solving. Shares information and encourages participation in the decision-making process. Removes obstacles through communication with other areas.
  • Ensures compliance with regulatory and company work rules and procedures. Understands and complies with the labor contract and works to resolve initial grievances. Initiates appropriate disciplinary action when required.
  • Interacts with internal and external customers to meet service and information needs and resolve complaints. Working in conjunction with the call center and field personnel is accountable for managing customer commitments through outbound communication of information. Coordinates notification of reportable incidents to internal and external customers and stakeholders as appropriate.
  • Collaborates with field personnel to problem solve and develop effective response plans to outage situations. Evaluates restoration alternatives and determines the optimum plan to restore the system and provide status information to customers. Calls crews to address field problems and directs field forces in restoration, maintenance and electrical clearance activities.
  • Supervises load control and switching and tagging responsibilities of the shift. Coordinates switching operations for area generating facilities. Coordinates planned work across the processes to fulfill related service level agreements, achieve company objectives and obtain an appropriate work distribution.
  • Analyzes requests for system element outages and assesses risk to determine whether the outage will affect customer service and/or the systems integrity.
  • Identifies, develops and implements work process and practices improvements.
  • Maintains awareness of weather conditions that could adversely affect Eversource operations and disseminates this information to appropriate locations and modifies operating plans as required.
  • Prepares and distributes information regarding customer service, system conditions and historical situations to internal and external customer and stakeholders.
  • Directs the work planning process including preparation and prioritization of work plans and schedules, resource and materials requirements and forecasts and coordination with other processes for optimal resource utilization.

Qualifications:
Technical Knowledge/Skill:
  • Knowledge of utility Transmission and Distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes.
  • Planning and organizational skills, project and schedule management skills including computerized trouble, work and materials management and scheduling tools.
  • Ability to use PC desktop applications (e.g. Microsoft Word and Excel).
  • Working knowledge of labor contracts.

Education:
  • Bachelor's Degree in engineering, business administration, related discipline or equivalent experience.

Experience:
  • Five (5) or more years of related experience is required.
  • Experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers and change management to improve service/performance.
  • Previous experience is a supervisory role preferred.

Licenses & Certifications:
  • Successful candidates will be required to pass pre-employment assessments.

Working Conditions:
  • Must be available to work emergency restoration assignment as required.
  • Must be available to travel between MA/CT/NH as necessary.
  • Work is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings.
  • Subject to rotating shift work including weekends and nights.
  • At times, requires working long hours in response to outage situations and shift coverage requirements.

#elecajd
#LI-ES3
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$130,990.00-$145,540.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor

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