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System Manager Jobs in Westfield, MA (NOW HIRING)

Scheduling Coordinator

Holyoke, MA · On-site

$17.50 - $22/hr

Nurse Staffing System Manager Responsible for the management of the automated nurse staffing system. Initiates, coordinates, and monitors staffing schedules in relation to patient/unit activity and ...

... system. * Maintain ISO 9001 continuous improvement. * Manage returns analysis and reporting. * Perform all other duties as assigned. Recommended Education and/or Experience Bachelors Degree in a ...

System Design Manager, Dyno Nobel Inc., Tariffville , CT: Drive innovation related to surface and underground blasting for electronic initiating systems, individual products, and methodologies.

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System Manager information

See Westfield, MA salary details

$48K

$106.6K

$159.8K

How much do system manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for system manager in Westfield, MA is $106,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $130,500.00 per year, depending on experience, location, and employer.

What are some common challenges a system manager faces when overseeing IT infrastructure across multiple departments?

A System Manager often encounters challenges in ensuring seamless integration and compatibility among various systems used by different departments. Balancing the unique needs of each department while maintaining security and compliance standards can be complex. Additionally, System Managers must proactively address potential system downtimes and coordinate with cross-functional teams to implement updates or troubleshoot issues. Effective communication and strong organizational skills are essential to manage these challenges and support smooth business operations.

What are the key skills and qualifications needed to thrive as a system manager, and why are they important?

To thrive as a System Manager, you need a solid background in IT systems administration, network management, and computer science, often supported by a relevant degree and professional certifications like CompTIA, Microsoft, or Cisco. Familiarity with operating systems (such as Windows Server, Linux), virtualization tools, and network security platforms is typically required. Strong problem-solving, leadership, and communication skills set outstanding system managers apart. These competencies are crucial for maintaining secure, efficient IT environments and supporting organizational operations.

What is the difference between System Manager vs Network Administrator?

AspectSystem ManagerNetwork Administrator
CertificationsCompTIA Security+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentOversees entire IT systems, including hardware, software, and security across organizationsFocuses on managing and maintaining network infrastructure and connectivity
Employer & Industry UsageUsed in various industries for IT system oversightPrimarily in organizations with complex network needs

The System Manager typically oversees the entire IT infrastructure, including networks, servers, and security, requiring broader technical knowledge. In contrast, the Network Administrator specializes in managing network-specific components like routers, switches, and network security. Both roles are essential in IT operations but focus on different areas within the technology environment.

How much do system managers make in the US?

System managers in the US typically earn a median annual salary of around $100,000, with salaries ranging from approximately $70,000 to $130,000 depending on experience, location, and industry. Higher salaries are often associated with certifications, advanced skills, and management responsibilities.

What does a system manager do?

A system manager oversees the installation, configuration, and maintenance of computer systems and networks within an organization. They ensure system security, troubleshoot issues, and optimize performance, often using tools like monitoring software and following industry best practices. Strong technical skills and certifications such as CompTIA or Microsoft are commonly required.

What cities near Westfield, MA are hiring for System Manager jobs?

Cities near Westfield, MA with the most System Manager job openings:

Infographic showing various System Manager job openings in Westfield, MA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $106,574 per year, or $51.2 per hour.

Quality System Manager - Remote

The Jackson Laboratory

Farmington, CT • On-site, Remote

$85.99 - $130K/hr

Full-time

Posted 21 days ago


The Jackson Laboratory rating

8.6

Company rating: 8.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

19th of 120 rated laboratories


Job description

This position will direct efforts to harmonize practices across all JAX locations, both domestic and international where applicable, drive organizational change and implement quality improvements. This position will develop and execute JAX-wide strategies to enhance process efficiency, improve risk mitigation, and oversee key quality functions, including internal and external audits, deviation reviews, CAPA facilitation, document control, and change management. Position will be responsible for training and leading the Quality team in industry best practices, and will be responsible for reshaping quality culture across the global organization.
The salary range is $85.987 - $130,000. Salary will be determined based on qualifications and experience.
This role is remote with occasional travel to JAX locations. The ideal candidates will be located on the east coast.
Key Responsibilities (What you contribute):
  • Develop a long-term process development and improvement strategy, focused on assuring quality, and in collaboration with others in the global organization
  • Proactively identify, analyze and leverage quality data to identify trends and risks, manage risk-based assessments and support the implementation of risk mitigation strategies
  • Develop and implement continuous quality improvements in systems to reduce complexity, improve effectiveness, efficiencies and productivity and ensure sustainability and globalization
  • Develop and ensure a high-quality process development and improvement policy is propagated, understood, and implemented organization-wide; provide strategic leadership in a policy setting
  • Determine and implement the quality assurance/quality system subset strategy for global team
  • Co-lead the implementation of quality and regulatory compliance software systems
  • Direct quality personnel by coaching, counseling, and leading employees
  • Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
  • Other duties as assigned

Minimum Qualifications:
  • Bachelor's degree and 7 years of relevant quality experience
  • Minimum of 2 years supervisory experience.
  • Expertise in risk management tools including Design FMEA, Process FMEA (pFMEA).
  • Proficiency in Root Cause Analysis (RCA), statistical analysis and data-driven decision-making.
  • Experience with MSA/Gauge R&R, quality metrics and performance monitoring.
  • Experience with and knowledge of ISO 9,001 standards.
  • Computer System Validation requirements.
  • Strong knowledge of Quality by Design (QbD) principles and stage-gate product development.
  • Lean/Six Sigma Certification preferred. Quality certifications (CQA, CQM/OE, etc.) a plus.
  • Functional management/leadership experience in a pharmaceutical or biotechnology operation.
  • Research regulatory compliance experience preferred.
  • Grows relationships with key organizational influencers and customers by building credibility and trust.
  • Experience with change management in multi-site, complex environment.
  • Advanced interpersonal skills sufficient for developing complex, dynamic relationships with a diverse variety of individuals representing a broad cross-section of cultures, disciplines, and levels of sophistication.
  • Advanced verbal and written skills sufficient to communicate with the senior leaders in a variety of partner institutions.
  • Ability to formulate, analyze and evaluate complex plans and programs.
  • Ability to keep current on industry practices, regulatory requirements and industry changes.
  • Champion of Lean and continuous improvement .
  • Ability to travel, 10%.

#CA-DS5
About JAX:
The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit www.jax.org.
EEO Statement:
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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