System Implementation Manager Jobs in Malden, MA

Description

The HRIS & Benefits Analyst is responsible for the administration, maintenance, and optimization of Human Resources Information Systems (HRIS) and employee benefits programs. This role partners with HR, Payroll, Finance, and external vendors to ensure data accuracy, system efficiency, compliance, and a positive employee experience. The Analyst supports reporting, analytics, process improvements, benefits administration, and HR technology initiatives. Candidate must be local as there is an on-site requirement of 1-2 days/month (the requirement may fluctuate due to business needs)

Key Responsibilities

HRIS Administration & Data Management

• Serve as a subject matter expert for Workday, including reporting, data integrity, and system configuration support  
• Process employee data changes including hires, terminations, transfers, promotions, and organizational updates. 
• Audit HR and benefits data regularly to identify and resolve discrepancies. 
• Generate standard and ad hoc HR reports and dashboards for leadership and business partners. 
• Support system upgrades, testing, implementations, integrations, and process improvements. 
• Create and maintain HRIS procedures, workflows, and user documentation. 
• Troubleshoot HRIS issues and partner with vendors and internal teams to resolve system-related concerns. 
• Ensure compliance with data privacy regulations and company policies. 
• Leverage AI tools and technologies to enhance HR analytics, reporting, and process efficiency  

Benefits Administration

• Administer employee benefits programs including medical, dental, vision, life insurance, disability, retirement plans, and leave programs. 
• Serve as a point of contact for employee benefits questions and issue resolution. 
• Coordinate annual open enrollment processes. 
• Partner with benefits brokers, carriers, and vendors to ensure smooth program administration. 
• Reconcile benefits invoices and coordinate payroll deductions with Payroll. 
• Support employee leave administration including FMLA, state leave programs, ADA accommodations, and related documentation as applicable. 
• Monitor benefits eligibility and ensure compliance with federal, state, and company regulations. 

Reporting, Analytics & Compliance

• Prepare HR metrics and analytics related to headcount, turnover, benefits enrollment, and other workforce data. 
• Support compliance reporting including ACA, EEO-1, 401(k), and other required filings. 
• Analyze HR and benefits data to identify trends and recommend process improvements. 
• Assist with internal and external audits related to HR and benefits programs. 
• Develop and maintain dashboards, reports, and scorecards to support business decisions  

Process Improvement & Employee Support

• Identify opportunities to streamline HR processes through automation and system enhancements. 
• Develop employee communications and training materials related to HR systems and benefits programs. 
• Provide excellent customer service to employees, managers, and internal stakeholders. 

Requirements

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or related field preferred. 
• 3-5 years of experience in HRIS, benefits administration, HR operations, or related HR support role. 
• Experience working with HRIS platforms such as Workday, Paylocity, CultureAmp and similar systems including new system implementation
• Experience leveraging AI tools to drive insights, automate processes, or improve HR workflows  
• Strong analytical, organizational, and problem-solving skills. 
• Excellent attention to detail and ability to manage confidential information. 
• Strong analytical skills with advanced proficiency in Excel (pivot tables, VLOOKUP, etc.)
• Experience creating reports and translating data into insights 

Preferred Qualifications

• Experience with HR system implementations or integrations. 
• Knowledge of ACA reporting, leave administration, and benefits compliance. 
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or CEBS preferred. 
• Experience working in a multi-state or multi-location environment. 

Key Competencies

• Analytical Thinking 
• Attention to Detail 
• Data Integrity & Confidentiality 
• Customer Service Orientation 
• Process Improvement 
• Technical Aptitude 
• Collaboration & Communication 
• Time Management 

Annual Base Compensation: $80,000-$100,000 (consummate with experience)

Living Proof is committed to an inclusive workplace with equal opportunities for all. Our business strategy recognizes that an inclusive culture is a business strength that helps us win, as we develop and market products that resonate with all consumers and the diverse communities we serve. At the same time, we will also remain compliant with all legal requirements.

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