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System Implementation Manager Jobs in Alabama (NOW HIRING)

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... You'll own enterprise implementations end-to-end -- from kickoff through go-live and hypercare ...

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... You'll own enterprise implementations end-to-end - from kickoff through go-live and hypercare ...

Transform9

Senior Implementation Manager

Birmingham, AL · On-site

Our agents integrate directly with each practice's EHR, practice management, and phone systems, and ... You'll own enterprise implementations end-to-end - from kickoff through go-live and hypercare ...

rxbenefits

Manager, Implementation

Birmingham, AL · On-site +1

Manager, Implementation RxBenefits is hiring! We are adding a leadership position to the growing ... Degree in Business, Accounting, Computer Information Systems or related field or equivalent ...

AssetWorks

The Fleet Implementation Consultant will lead a broad range of software implementation activities ... Manage testing cycle process with customer for end user acceptance test scripts regarding system ...

AssetWorks

Manage testing cycle process with customer for end user acceptance test scripts regarding system ... Create, update and provide insight on internal and external training and implementation materials

Robert Half

ERP Project Manager

Birmingham, AL · On-site

$67.29 - $77.91/hr

... system implementation activities, including requirement validation, process review, and operational readiness. • Partner with business and technical teams to support migration-related work within ...

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System Implementation Manager information

What are the key skills and qualifications needed to thrive as a System Implementation Manager, and why are they important?

To thrive as a System Implementation Manager, you need strong project management skills, technical expertise in IT systems, and typically a relevant bachelor's degree or equivalent experience. Familiarity with ERP software, CRM platforms, project management tools like Jira or MS Project, and certifications such as PMP or ITIL is often required. Outstanding communication, leadership, and problem-solving abilities help drive cross-functional collaboration and manage stakeholder expectations. These skills and qualifications ensure successful system rollouts, minimize disruptions, and align technology solutions with organizational goals.

What are some common challenges faced by a System Implementation Manager during large-scale deployments?

System Implementation Managers often encounter challenges such as coordinating across multiple departments, managing project timelines, and ensuring clear communication among stakeholders. One significant hurdle is handling unexpected technical issues or integration problems that arise during deployment, which requires quick problem-solving and adaptability. Additionally, balancing user training needs and minimizing disruptions to daily operations are key aspects of the role. Successful managers proactively address these challenges by fostering collaboration, maintaining detailed project plans, and continuously engaging with both technical teams and end-users.

What does a System Implementation Manager do?

A System Implementation Manager oversees the planning, execution, and delivery of new software or technology systems within an organization. They coordinate between technical teams, stakeholders, and vendors to ensure the system meets business requirements and is implemented on time and within budget. Their responsibilities include managing project timelines, training staff, troubleshooting issues, and ensuring a smooth transition from old to new systems. Effective communication and strong project management skills are essential for success in this role.

What is the difference between System Implementation Manager vs Business Analyst?

AspectSystem Implementation ManagerBusiness Analyst
Primary FocusOversees the deployment of new systems, manages project timelines, and coordinates technical teams.Analyzes business needs, documents requirements, and recommends solutions to improve processes.
Required SkillsProject management, technical understanding, leadership, communication skills.Analytical skills, requirements gathering, process modeling, stakeholder communication.
Work EnvironmentTypically in IT or technical project teams within organizations implementing new systems.Works closely with business units and IT teams to align solutions with business goals.

While both roles involve working with systems and stakeholders, the System Implementation Manager primarily manages the technical deployment and project execution, whereas the Business Analyst focuses on understanding business needs and translating them into technical requirements. Both roles are essential in successful system implementation projects but serve different functions within the process.

What are popular job titles related to System Implementation Manager jobs in Alabama? For System Implementation Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching System Implementation Manager jobs in Alabama look for? The top searched job categories for System Implementation Manager jobs in Alabama are:
What cities in Alabama are hiring for System Implementation Manager jobs? Cities in Alabama with the most System Implementation Manager job openings:
System Implementation Manager jobs near you
Senior Implementation Manager

Senior Implementation Manager

Transform9

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.

Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.

About the role

A practice's first weeks on Transform9 decide whether we're a tool they tolerate or infrastructure they trust. You'll own enterprise implementations end-to-end — from kickoff through go-live and hypercare — turning each practice's real-world call flows, scheduling rules, and specialty workflows into a live AI agent their patients rely on from day one.

What you'll do
  • Own a portfolio of concurrent enterprise implementations from kickoff to go-live
  • Build and run project plans spanning telephony cutover, EHR/PM integration, and agent workflow configuration — and keep practices on schedule
  • Lead discovery with practice leadership to map call flows, scheduling rules, and specialty workflows, and translate them into agent configuration
  • Coordinate practice IT, our integration engineers, and product to clear blockers fast
  • Train front-office teams and run go-live and hypercare until the practice is stable and confident
  • Hand off cleanly to account management with documented workflows and success metrics
  • Build the repeatable implementation playbooks and tooling we'll scale with
Location

Full-time onsite at our Birmingham, AL office. Periodically travel to client practices, especially around go-lives.

Requirements

  • 5+ years leading implementations, onboarding, or technical project delivery at a B2B SaaS company
  • Track record running complex, multi-stakeholder implementations that involve technical integrations
  • Strong project management discipline: plans, owners, dates, and the follow-through to hold them
  • Comfortable with technical concepts — telephony, EHR/PM systems, APIs — and translating between practice staff and engineers
  • Excellent client-facing communication; calm and structured when a go-live gets bumpy
Nice to have
  • Experience implementing software for healthcare providers, or working inside a practice
  • Familiarity with EHR/PM systems (Epic, Oracle Health, athenahealth, NextGen) or telephony/CCaaS
  • Experience building implementation playbooks from scratch

Benefits

  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.

Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: the Transform9 team will only email you from a transform9.com email address.