Sysops Jobs in California (NOW HIRING)

Job Summary:
Parker Hannifin is a leader in aerospace technologies and innovative solutions. The IT Operations Team Leader is responsible for overseeing the day-to-day operations of IT infrastructure and support teams, ensuring high availability and security of IT systems while leading a team to meet service level agreements and resolve complex technical issues.
Responsibilities:
• Supervise & Mentor: Lead, coach, and develop a team of IT professionals, conducting regular performance reviews and fostering a collaborative team environment.
• Resource Allocation: Manage team schedules, shift rotations, and on-call rosters to ensure 24/7 or continuous business coverage worldwide.
• Skill Development: Identify training needs and gaps within the team, facilitating continuous technical and professional growth.
• Service Delivery: Maintain and improve daily IT operations, ensuring systems (servers, cloud environments, networks, and endpoints) run smoothly and securely.
• SLA Compliance: Monitor team performance against KPIs and SLAs, ensuring tickets, incidents, and service requests are resolved efficiently.
• Incident & Problem Management: Serve as an escalation point for major incidents. Lead the root-cause analysis (RCA) process to prevent recurring technical issues.
• Change Management: Review and approve technical changes to the production environment to minimize downtime and risk.
• Infrastructure Upgrades: Plan and execute IT infrastructure projects, including hardware refreshes, cloud migrations, and software deployments.
• Process Optimization: Standardize operational workflows, build automated processes, and document SOPs (Standard Operating Procedures) to improve efficiency.
• Vendor Management: Collaborate with third-party vendors and service providers to ensure quality service delivery and hardware/software compliance.
• System Backups: Oversee backup operations and disaster recovery (DR) testing to guarantee business continuity.
• Security Alignment: Ensure all operational systems adhere to corporate cybersecurity policies, managing patch deployments and vulnerability remediations.
Qualifications:
Required:
• Strong experience with enterprise operating systems (Windows Server, Linux) and virtualization tools (VMware, Hyper-V).
• Familiarity with cloud platforms (AWS, Microsoft Azure, or Google Cloud Platform).
• Solid understanding of TCP/IP, routing, switching, firewalls, VPNs, and identity management (Active Directory/Entra ID).
• Deep practical knowledge of ITIL (IT Infrastructure Library) practices, specifically Incident, Problem, and Change Management.
• Proven ability to motivate, manage, and develop technical teams.
• Strong verbal and written communication skills, with the ability to translate complex technical jargon for non-technical stakeholders.
• Calm under pressure with excellent crisis-management and analytical skills.
• 5+ years of experience working in IT infrastructure or operations, with at least 1–2 years in a senior, lead, or supervisory role.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
• Must be a US Citizen.
• Role requires to work above and beyond the normal schedule on as needed basis to ensure business operations are supported during urgent escalations.
• Travel will be required (less than 40%), to remote sites to assist local support staff, to manage organization and projects/deployments.
Preferred:
• ITIL Foundation/Expert
• CompTIA Project+
• Microsoft Certified: Azure Administrator
• AWS Certified SysOps Administrator
• CCNA
Company:
Parker Hannifin manufactures motion and control technologies, delivering precision-engineered solutions across various markets. Founded in 1918, the company is headquartered in Cleveland, USA, with a team of 10001+ employees. The company is currently Late Stage.