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Syra Health

Psychiatric Registered Nurse

Washington, DC · On-site

$2.0K - $2.8K/wk

SH-967 Registered Nurse, Washington, DC Duties: * Provide direct patient care in a psychiatric setting, including assessment, diagnosis, and treatment of mental health conditions. * Administer ...

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Infographic showing various Syra job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Outbound Call Center Representative

Syra Health

Carmel, IN • On-site

Other

Re-posted 5 days ago

Job description

SH-1004 Outbound Call Center Representative, IN
Duties/Responsibilities:
  • Responsible for providing initial contact between distinct Care Management/Quality programs and specific identified members.
  • Under direct supervision handles inbound/outbound enrollment and engagement calls via the WDE dialer system with eligible members to provide information regarding program features.
  • Primary duties may include, but are not limited to: Gathers and records appropriate member information in accordance with policies and procedures via telephone.
  • Encourages members to participate in the Care Management/Quality programs by providing information about the program, outlining program features/value and explaining available services.
  • Records call details and utilize call scripts as needed based on client requirements. Directs member inquiries to appropriate clinical staff.
  • Initiates referrals and manages consults from clinicians for participants registered in Care Management/Quality.
  • Gathers information from hospitals, health plans, physicians, patients, vendors and other referral sources.
  • Contacts physician offices to obtain demographic information or related data as needed.
Education and Experience:
  • Requires a HS diploma or the equivalent and a minimum of 6 months of experience in a telesales or customer service; or any combination of education and experience which would provide an equivalent background.
  • Computer/keyboarding proficiency strongly preferred.
  • Knowledge of company products, services and benefits preferred.

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