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Symitar Support Analyst Jobs (NOW HIRING)

Addition Financial

Systems Analyst

Lake Mary, FL · On-site

This role requires an understanding of system architecture, configuration, and support functions ... Proficient in reviewing and creating PowerOn programming stories for customizing Symitar workflows ...

Citadel Federal Credit Union

IT Development Manager

Exton, PA · On-site

$119K - $157K/yr

NET, Symitar PowerOn, Angular, and general programming developers. This role ensures teams deliver ... Support our internal and external audits by providing clear documentation and data from user ...

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Symitar Support Analyst information

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$14

$31

$56

How much do symitar support analyst jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for symitar support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is a Symitar Support Analyst?

Symitar Support Analysts are IT professionals who specialize in providing technical support and troubleshooting for the Symitar core processing system, which is widely used by credit unions. They assist end users with software issues, system updates, and configuration, ensuring the system runs smoothly and securely. Their role often includes problem resolution, user training, and collaborating with other IT staff to maintain optimal system performance. They play a key part in supporting daily financial operations and implementing new features or upgrades within the Symitar environment.

What are some common challenges faced by Symitar Support Analysts when assisting credit union clients?

Symitar Support Analysts often encounter challenges such as troubleshooting complex core processing issues, adapting to frequent software updates, and communicating technical solutions to non-technical users. Additionally, they must juggle multiple support tickets while maintaining a high level of accuracy and service. Successful analysts develop strong problem-solving skills and build collaborative relationships with both internal teams and credit union staff to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Symitar Support Analyst, and why are they important?

To thrive as a Symitar Support Analyst, you need a solid understanding of Symitar Episys core processing systems, banking operations, and troubleshooting skills, often supported by experience in IT or financial services. Familiarity with SQL, Symitar PowerOn programming, and ticketing systems like ServiceNow is typically required, and certifications in Symitar or related technologies are beneficial. Strong problem-solving abilities, attention to detail, and effective communication are vital soft skills for resolving user issues and collaborating with cross-functional teams. These skills are crucial for ensuring efficient system support, minimal downtime, and high-quality service to credit union clients.

What is the difference between Symitar Support Analyst vs Symitar Systems Administrator?

AspectSymitar Support AnalystSymitar Systems Administrator
CertificationsSymitar certifications, basic networkingIT certifications, network management
Work EnvironmentSupport desk, client interactionServer management, internal IT teams
Employer & IndustryCredit unions, financial servicesFinancial institutions, credit unions

The Symitar Support Analyst primarily provides technical support and troubleshooting for Symitar systems, focusing on client assistance. In contrast, the Symitar Systems Administrator manages and maintains the IT infrastructure, including servers and networks. Both roles are essential in credit unions using Symitar, but they differ in scope and responsibilities.

What are popular job titles related to Symitar Support Analyst jobs?

For Symitar Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Symitar Support Analyst job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 42% As Needed, 11% Part Time, 26% Temporary, 5% Contract, and 11% Nights. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Commercial Credit Analyst

Rocky Hill, CT • On-site

Nutmeg State Financial Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Nutmeg State Financial Credit Unionexternal

$80 - $100/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Commercial Credit Analyst

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time PTO eligible Rocky Hill, CT, US

Company Overview Nutmeg State Financial Credit Union (NSFCU) is a values-driven organization committed to intentional actions and investments to “be the change” in our community. Our Core Focus is to empower members and families to achieve stability, seize opportunity, and build legacy. We deliver relationship-based, impact-driven, purposeful financial solutions in a cooperative ecosystem. Our Core Values are Integrity , Responsibility , Empathy, and Engagement . Position Description:

The primary purpose of this position is to analyze commercial lending opportunities by evaluating borrower financial information, assessing credit risk, and preparing comprehensive credit recommendations that support sound lending decisions, portfolio quality, and Nutmeg’s business banking objectives.

Essential Functions:
  • Commercial Credit Analysis and Underwriting
  • Analyze business and personal financial statements
  • Evaluate cash flow, leverage, liquidity, and repayment capacity
  • Perform global cash-flow and guarantor analysis
  • Prepare credit analysis and underwriting recommendations
  • Credit Structuring and Risk Assessment
  • Evaluate collateral, LTV, guarantees, and loan structure
  • Identify key credit risks and mitigating fa
  • Support covenant and loan-condition development
  • Apply commercial credit policy and underwriting standards
  • Credit Memorandum and Documentation
  • Prepare credit presentations and approval packages
  • Coordinate financial information and due diligence req
  • Support approval and closing processes
  • Portfolio Monitoring and Annual Reviews
  • Complete annual and periodic credit reviews
  • Monitor financial performance and covenant complianceSupport risk-rating and watch-list processes
  • Credit Quality and Portfolio Intelligence
  • Monitor portfolio concentrations and credit trends
  • Provide portfolio and credit-quality analysis
  • Support examinations, audits, and credit-quality reviews

Responsibilities listed reflect general responsibilities of this position and are not to be construed as an exhaustive list of all duties. Other duties may be performed as needed.

Qualifications:

Experience, Education & Credentials:

  • A bachelor's degree in accounting, finance, economics or related field is required.
  • A minimum of five years of prior experience in commercial credit, public accounting, financial statement preparation/analysis or other financial analysis is required.
  • Experience with Corelation Keystone, Jack Henry Symitar, SageWorks (Abrigo) or nCino preferred.
  • Experience with commercial real estate underwriting preferred.

Knowledge, Skills & Abilities:

  • Strong analytical skills with proficiency in financial modeling and analysis of credit metrics. Ability to calculate and interpret financial ratios, analyze date, and complete trend analysis.
  • Excellent verbal and written communication skills.
  • Critical thinking and problem-solving skills.
  • Attention to detail and high level of accuracy.
  • Strong organizational and time management skills.
  • Functional/Technical Skills
  • Problem Solving
  • Decision Quality
  • Integrity and Trust
Physical Demands:
  • Must be able to lift up to 10 pounds.
  • Requires standing and/or sitting for an extended period of time.
Mental & Emotional Requirements:
  • Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
  • Must be able to read and carry out various written instructions and follow oral instructions.
  • Must be capable of dealing calmly and professionally with numerous personalities and diverse perspectives both within and outside of the organization.
  • Must be able to perform responsibilities with composure under the stress of deadlines and requirements for quality and timeliness.
  • Must be capable of exercising high levels of discretion on both internal and external confidential matters
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