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Switchboard Jobs in Washington (NOW HIRING)

Soar Restaurants

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Beyer Kia of Falls Church

Cashier

Falls Church, VA

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Sonic Drive-In

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Sonic

Team/Crew Member

Capitol Heights, MD

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Soar Restaurants

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

KBR, Inc.

Watch Operator - Intermediate

Chantilly, VA · On-site

$125K - $153K/yr

Title: Watch Operator - Intermediate Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

Watch Operator - Intermediate

Springfield, VA · On-site

$125K - $153K/yr

Title: Watch Operator - Intermediate Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Aerotek

Electrical Test Technician

Hanover, MD · On-site

$21.75 - $29.50/hr

Comfort working with customized switchboard products where each job requires unique testing and documentation. * Willingness to participate in extensive training and ongoing development, including ...

New

KBR

Watch Operator - Intermediate

Chantilly, VA · On-site

$125K - $153K/yr

Title: Watch Operator - Intermediate Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Bioqual Inc

Security Guard

Rockville, MD · On-site

$23/hr

Monitor the switchboard overnight. * Consistently adhere to all safety procedures and standard operating procedures which are essential for successful operation of a facility involved with bio ...

Bioqual Inc

Security Guard

Rockville, MD · On-site

$23/hr

Monitor the switchboard overnight. * Consistently adhere to all safety procedures and standard operating procedures which are essential for successful operation of a facility involved with bio ...

Brown Automotive Group Ltd

Reception/Cashier

Vienna, VA · On-site

$15 - $18/hr

... switchboard telephone system • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold • Assist the managers ...

Marriott

Assistant Front Desk Manager

Washington, DC · On-site

$19.75 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Washington, DC · On-site

$19.75 - $25/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

Marriott

Assistant Front Desk Manager

Vienna, VA · On-site

$17.50 - $22/hr

Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing ...

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Switchboard information

See Washington salary details

$10

$18

$27

How much do switchboard jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for switchboard in Washington is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are popular job titles related to Switchboard jobs in Washington?

For Switchboard jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Washington look for?

The top searched job categories for Switchboard jobs in Washington are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Team/Crew Member

Soar Restaurants

Ellicott City, MD • On-site

$12 - $15.75/hr

Full-time

Re-posted 14 hours ago

Job description

Position:                                                          Team/Crew Member

Immediate Supervisor:                          Manager on Duty (MOD)

Status:                                                              Nonexempt


Position Summary: This position performs basic operational duties to provide quality products and service to guests.


Essential Job Duties:

  • Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
  • Comply with all company policies, procedures, and operational standards
  • Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance


ADDITIONAL DUTIES:

  • Report customer or employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required


Time/Shift Expectations: Irregular hours; nights; weekends; and holidays


Qualifications and Job Requirements:

  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Multi-tasking skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions


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