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Switchboard Jobs in Washington (NOW HIRING)

Sonic Drive-In

Team/Crew Member

Capitol Heights, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Sonic

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Soar Restaurants

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

Beyer Kia of Falls Church

Cashier

Falls Church, VA · On-site

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Beyer Kia of Falls Church

Cashier

Falls Church, VA

$12.50 - $17/hr

Switchboard operating * Ability to handle multiple tasks at once REQUIREMENTS: * Computer Skills must be A+-proficiency in Excel and customer database interfaces. * Superior customer service skills

Sonic Drive-In

Team/Crew Member

Ellicott City, MD · On-site

$12 - $15.75/hr

Perform station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards

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Showing results 21-40

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Switchboard information

See Washington salary details

$10

$18

$27

How much do switchboard jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for switchboard in Washington is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

Did switchboard operators make good money?

Switchboard operators historically earned wages that varied by location and era, with median pay often comparable to other administrative roles. In recent years, the role has become less common due to technological advances, and pay rates have generally declined or become obsolete. Compensation depended on experience, employer, and the complexity of the switchboard system used.

Is it hard to be a switchboard operator?

Being a switchboard operator involves handling multiple phone lines, often requiring good communication skills, attention to detail, and the ability to work in a fast-paced environment. The job can be physically and mentally demanding, especially during busy periods, but it generally requires basic technical knowledge and customer service skills.

What are popular job titles related to Switchboard jobs in Washington?

For Switchboard jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Switchboard jobs in Washington look for?

The top searched job categories for Switchboard jobs in Washington are:

Switchboard jobs near you
Infographic showing various Switchboard job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $39,461 per year, or $19 per hour.

Cashier / Phone Operator

Beyer Volvo of Falls Church

Falls Church, VA • On-site

$12.50 - $17/hr

Full-time

Re-posted 24 days ago

Job description

The Beyer Automotive Group is a family ran business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.

Are you looking for a team-based environment and a great place to expand and grow your career? Apply today!

RESPONSIBILITIES:

  • Prepare sales and service gas tickets for the accounting department
  • Calculate and process the customer’s bill using the dealership’s computer system
  • High Visibility Position: Handle customer follow-up and complaints with integrity and poise
  • Verifies accuracy of the guest's bill using the dealership's computer system and closing paid tickets. 
  • Maintains accurate vehicle inventory. 
  • Filing daily 
  • Switchboard operating 
  • Ability to handle multiple tasks at once

REQUIREMENTS:

  • Computer Skills must be A+-proficiency in Excel and customer database interfaces. 
  • Superior customer service skills
  • Excelling communication skills and high attention to detail
  • Ability to multi-task
  • High school diploma or equivalent
  • Proficiency in Microsoft Word and Excel
  • Dealership experience
  • Ability to work some evenings and weekends
  • Professional personal appearance