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Switchboard Jobs in Ohio (NOW HIRING)

K2services

Service Specialist

Cincinnati, OH

$18/hr

Switchboard / Office Services Associate Join the Opensity team and take the next step in your career within a professional law firm environment. We are seeking a professional, customer-focused, and ...

Opensity Solutions

Service Specialist

Cincinnati, OH · On-site

$18/hr

Switchboard / Office Services Associate Join the Opensity team and take the next step in your career within a professional law firm environment. We are seeking a professional, customer-focused, and ...

Opensity Solutions

Service Specialist

Cincinnati, OH · On-site

$18/hr

Switchboard / Office Services Associate Join the Opensity team and take the next step in your career within a professional law firm environment. We are seeking a professional, customer-focused, and ...

Alberta Health Services

$25.72 - $31.25/hr

Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health ...

Medina Auto Mall

45391 Receptionist

Medina, OH · On-site

$14 - $18.50/hr

Greeting the showroom customers and assisting them by providing the information needed or referring them to the correct staff member Operating the telephone switchboard by answering incoming calls ...

COMMUNITY SUPPORT SERVICES INC

Receptionist

Akron, OH · On-site

$15 - $18/hr

Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff. * Schedule psychiatric appointments for clients and staff in online database (Credible), and ...

COMMUNITY SUPPORT SERVICES INC

Receptionist

Akron, OH

$15 - $18/hr

Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff. * Schedule psychiatric appointments for clients and staff in online database (Credible), and ...

Community Support Services

Receptionist

Akron, OH · On-site

$15 - $18/hr

Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff. * Schedule psychiatric appointments for clients and staff in online database (Credible), and ...

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All JobsSwitchboard JobsSwitchboard Jobs in Ohio

Switchboard information

See Ohio salary details

$8

$15

$23

How much do switchboard jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for switchboard in Ohio is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are popular job titles related to Switchboard jobs in Ohio? For Switchboard jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Ohio look for? The top searched job categories for Switchboard jobs in Ohio are:
What cities in Ohio are hiring for Switchboard jobs? Cities in Ohio with the most Switchboard job openings:
Switchboard jobs near you
Infographic showing various Switchboard job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $33,123 per year, or $15.9 per hour.

Communications Operator - Part Time, 1st Shift

Blanchard Valley Health System

Findlay, OH • On-site

Part-time

Re-posted 21 days ago

Blanchard Valley Health System rating

5.8

Company rating: 5.8 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

774th of 887 rated healthcare providers

Job description

PURPOSE OF THIS POSITION

The purpose of this position is to receive and relay telephone traffic in a timely and efficient manner, operate the public address system and activate alert systems in the event of emergencies.

JOB DUTIES/RESPONSIBILITIES

Duty 1: Promptly responds, screens, directs traffic to appropriate area in a courteous and efficient manner.  Uses multi-tasking skills to efficiently and effectively operate programs directly related to switchboard

Duty 2: Monitors all light and sound alarm signals.  Responds in a timely, appropriate manner to activate signals.  Dispatches appropriate repair or emergency response network.

Duty 3: Provides on call services as requested

Duty 4: Complies with visiting restrictions within patient information guidelines

Duty 5: Assists in promoting a safe environment consistent with standards at BVHS

Duty 6: Attends and participates where / when requested in educational activities, in services, performance/process improvement, accreditation processes, and customer service/satisfaction

Duty 7: Responsible to turn in departmental documentation within established time frames

REQUIRED QUALIFICATIONS

  • High school graduate or GED equivalent
  • Accurate keyboard & records maintenance skills
  • Multi-tasks & timely response abilities
  • Minimum of two years' phone and office experience, preferably in a hospital or similar setting.
  • Must be able to move about hospital and between workstations
  • Effective interpersonal skills.
  • Must be able to input and retrieve information from computer.
  • Must possess effective communication skills as they are the first point of contact for the caller.
  • Must possess the ability to work in a high stress environment and exercise proper decision-making skills in pressure situations.
  • Must work independent and possess critical thinking skills to effectively handle emergency calls - Suicidal, Code Blue, Disaster, Bomb Threats, etc.
  • Requires 4-6 weeks of full time training on 1st, 2nd and 3rd shifts.
  • Positive service-oriented interpersonal and communication skills required.
  • Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.  Must be able to interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedure.

PREFERRED QUALIFICATIONS

  • Previous switchboard operation experience preferred
  • Registration experience helpful

PHYSICAL DEMANDS

Requires a full range of body motion including the individual being able to sit seven-nine hours a day and some walking and lifting. Individual associate must be able to lift 20 pounds. Associate must have good eye/hand coordination to operate the telephone and the switchboard. Individual must have excellent verbal skills. Associate must have corrected vision and hearing in the normal range.

Employment Type: Part-time

What Blanchard Valley Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Blanchard Valley Health System logo

About Blanchard Valley Health System

Sourced by ZipRecruiter

Blanchard Valley Health System, located in Findlay, OH, US, is a non-profit, integrated regional health system dedicated to providing a full continuum of health services to the residents of Hancock County and the contiguous communities in Ohio. The health system operates Blanchard Valley Hospital and Bluffton Hospital alongside a wide array of outpatient specialty clinics and centers such as the region's leading alcohol and drug addiction treatment center, Birchaven Village, a retirement community, and the Blanchard Valley Medical Practices. Founded in 1891, the health system's roots are ingrained in local philanthropy and community service.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Findlay, OH, US

Year founded

1891

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