ZipRecruiter

Log In

1

Switchboard Jobs in Ohio (NOW HIRING)

Bass Pro Shops

Switchboard Operator - Part Time

Avon, OH · On-site

$14 - $16.75/hr

The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard. ESSENTIAL FUNCTIONS: * Supports a strong commitment to world class customer service and ...

Livenation

Switchboard Operator

Cuyahoga Falls, OH

$13.75 - $17.50/hr

Job Summary: WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace ...

next page

Showing results 1-20

All JobsSwitchboard JobsSwitchboard Jobs in Ohio

Switchboard information

See Ohio salary details

$8

$15

$23

How much do switchboard jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for switchboard in Ohio is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What are some typical challenges faced by switchboard operators, and how can they be managed effectively?

Switchboard operators often handle a high volume of calls, which can be challenging during peak hours or emergencies. Staying organized, maintaining a calm demeanor, and using efficient note-taking methods can help manage these demands. Operators must also quickly route calls to the correct departments, so strong attention to detail and clear communication skills are essential. Building familiarity with the organization's structure and regularly updating contact information can further streamline the process and reduce errors.

What is the difference between Switchboard vs Receptionist?

AspectSwitchboardReceptionist
Primary RoleManages incoming calls and directs them to appropriate departments or personnelGreets visitors, manages front desk, and handles general administrative tasks
Work EnvironmentCall centers, corporate offices, hospitalsOffice reception areas, corporate front desks
Required SkillsExcellent communication, multitasking, basic technical skillsCustomer service, communication, organizational skills
Common CertificationsNone typically required, but communication or switchboard training can helpCustomer service certifications or administrative training

While both roles involve interaction with visitors and callers, a Switchboard primarily handles incoming calls and directs them efficiently, often in larger organizations or call centers. A Receptionist focuses on greeting visitors, managing appointments, and performing administrative duties at the front desk. Understanding these differences helps organizations assign the right responsibilities and candidates to each role.

What is a switchboard operator?

A switchboard operator is a professional responsible for managing telephone communications within an organization or facility. They operate a switchboard or telephone console to route incoming, outgoing, and interoffice calls, providing information and connecting callers to the appropriate departments or individuals. In addition to handling calls, switchboard operators may also perform administrative tasks such as taking messages, paging staff, and maintaining call logs. This role requires excellent communication skills, attention to detail, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a switchboard operator, and why are they important?

To thrive as a Switchboard Operator, you need strong verbal communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with telephone systems, computer-based switchboards, and customer relationship management (CRM) software is often required. Excellent interpersonal skills, patience, and the ability to multitask under pressure make someone stand out in this position. These abilities ensure efficient call routing, positive caller experiences, and smooth operation of organizational communications.
What are popular job titles related to Switchboard jobs in Ohio? For Switchboard jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Switchboard jobs in Ohio look for? The top searched job categories for Switchboard jobs in Ohio are:
What cities in Ohio are hiring for Switchboard jobs? Cities in Ohio with the most Switchboard job openings:
Switchboard jobs near you
Infographic showing various Switchboard job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $33,123 per year, or $15.9 per hour.

Switchboard Operator - Bilingual

Health Partners of Western Ohio

Bryan, OH

$17.50 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Switchboard Operator – Bilingual
Job Type: Full-time - In-person
Schedule: Monday - Friday 8am-4:30pm
Location: Bryan Community Health Center
About Us
Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We’re led by a volunteer Board of Directors. Most of our board members are also patients.
Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care.
Join Our Team – Switchboard Operator
Are you a bilingual, friendly, professional communicator who enjoys helping others? Join our team as a Switchboard Operator and play a vital role in creating a positive first impression for patients, visitors, and staff. In this fast-paced position, you'll manage incoming calls, provide accurate information, route communications efficiently, and support a variety of administrative functions that help keep our organization running smoothly.
We are looking for someone with excellent customer service and communication skills, strong computer abilities, and a commitment to providing exceptional support. If you thrive in a dynamic environment, enjoy multitasking, and want
Join us and make a difference with every call.
POSITION PURPOSE:
The Switchboard Operator is responsible for answering all incoming calls, greeting callers, providing information, transferring calls and taking messages.
QUALIFICATIONS:
EDUCATION/CERTIFICATION: High school diploma or equivalent required
REQUIRED KNOWLEDGE: Successful completion of in-house training.
SKILLS/ABILITIES:
  • Speak English and Spanish
  • Excellent computer skills
  • Knowledge of Electronic Health Records preferred
  • Exceptional verbal communication skills
  • Ability to work in a fast-paced, dynamic work environment
BENEFIT OFFERED:
  • Paid Time Off (PTO)
  • Insurance (Medical, Dental, and Vision)
  • Paid Holidays
  • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO)
  • Tuition Reimbursement
  • Training Opportunities
  • Eligible to apply for the Emerging Leaders Program after 1 year of Employment
  • Annual Raises and Bonuses
  • Employee Assistance Program
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
  • Operate communication systems, such as telephone and switchboard
  • Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
  • Relay or route written or verbal messages.
  • Place telephone calls or arrange conference calls as instructed.
  • Perform various data entry or word processing tasks, such as typing or proofreading documents, or creating schedules.
  • Process incoming or outgoing mail, packages, or deliveries.
  • Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
  • Participates in Quality Improvement activities.
  • Record messages on IVR, suggesting rewording for clarity or conciseness.
WORK ENVIRONMENT:
Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.

Apply