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Switchboard Manager Jobs in Missouri (NOW HIRING)

Sonic

Assistant Manager

East Prairie, MO · On-site

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

East Prairie, MO · On-site

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic

Assistant Manager

Kansas City, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Soar Restaurants

Assistant Manager

Kansas City, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic

Assistant Manager

Independence, MO

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic

Assistant Manager

Hannibal, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

Blue Springs, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic

Assistant Manager

Independence, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Soar Restaurants

Assistant Manager

Blue Springs, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

Blue Springs, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

Blue Springs, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Soar Restaurants

Assistant Manager

Blue Springs, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Soar Restaurants

Assistant Manager

Independence, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

Kansas City, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic Drive-In

Assistant Manager

Lees Summit, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

Sonic

Assistant Manager

Lees Summit, MO · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...

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Switchboard Manager information

See Missouri salary details

$8

$15

$22

How much do switchboard manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for switchboard manager in Missouri is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What does a switchboard manager do?

A Switchboard Manager oversees the operations of a telephone switchboard or communications center, ensuring that calls are directed efficiently and customer service standards are maintained. They supervise switchboard operators, handle scheduling, and may also be responsible for training and evaluating staff. Additionally, Switchboard Managers often troubleshoot technical issues with the system and implement procedures to improve workflow. Their role is crucial in maintaining smooth communication within an organization.

What are the key skills and qualifications needed to thrive as a switchboard manager?

To thrive as a Switchboard Manager, you need strong organizational skills, experience in telecommunications systems, and typically a background in office administration or customer service. Familiarity with switchboard technology, call management software, and basic IT systems is essential for efficient operations. Outstanding interpersonal skills, problem-solving abilities, and leadership are crucial soft skills to effectively manage teams and handle high-pressure situations. These skills ensure seamless communication, high service quality, and smooth workflow in fast-paced environments.

What are some common challenges a switchboard manager faces when supervising a large team of operators?

Switchboard Managers often encounter challenges such as ensuring consistent communication standards across all operators, managing high call volumes during peak times, and handling escalated customer issues efficiently. They must also coordinate training for new staff and implement process improvements to maintain service quality. Additionally, balancing administrative tasks with real-time problem-solving requires strong organizational and leadership skills.

What is the difference between Switchboard Manager vs Reception Supervisor?

AspectSwitchboard ManagerReception Supervisor
CredentialsHigh school diploma; experience in telecommunications or office administrationHigh school diploma; experience in customer service or front desk operations
Work EnvironmentOffice setting, managing switchboard operations and staffFront desk, overseeing reception area and staff
Employer & IndustryCorporate offices, hospitals, hotelsCorporate offices, healthcare facilities, hotels
Common Search & ComparisonYesYes

The main difference between a Switchboard Manager and a Reception Supervisor lies in their focus areas. A Switchboard Manager primarily oversees telecommunications and switchboard operations, ensuring efficient call handling. In contrast, a Reception Supervisor manages front desk activities and customer interactions. Both roles require strong communication skills and experience in office environments, but their responsibilities and daily tasks differ based on their specific focus.

What cities in Missouri are hiring for Switchboard Manager jobs?

Cities in Missouri with the most Switchboard Manager job openings:

Switchboard Manager jobs near you
Infographic showing various Switchboard Manager job openings in Missouri as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $32,681 per year, or $15.7 per hour.

Central Scheduler / Switchboard Operator

Jefferson City Medical Group (JCMG)

Jefferson City, MO • On-site

$15.28 - $20.63/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Jefferson City Medical Group rating

7.1

Company rating: 7.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Position posted: 7/10/2026
Two schedules available:
Monday - Friday 7:45AM - 4:15PM
Monday 7:30AM - 5 PM, Tuesday-Thursday 8:30AM - 5 PM, Friday 9:30AM - 5PM
RESPONSIBILITIES
Job Specific Competencies:
  • Answer all incoming calls directed to the Centralized Scheduling Department (CSD) in an expedient fashion.
  • Completes each scheduling encounter in an efficient, standardized and accurate manner.
  • Schedules unassigned patients with appropriate physician depending on patient needs and location.
  • Demonstrate exceptional organizational skills.
  • Conducts all activities with the highest standards of professionalism and confidentiality, complies with all applicable laws, regulations, policies and procedures, supporting JCMG’s corporate integrity efforts by acting in an ethical and appropriate manner.
JCMG Core Competencies:
  • Strives for continuous quality improvement.
  • Participates in educational experiences designed to maintain and/or improve professional competence.
  • Maintains high work ethic standards.
  • Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS
Education:
  • High school diploma or GED preferred (equivalent education or experience will be considered)
Experience:
  • Previous customer service in a high volume, fast paced environment is required
  • Previous experience in an administrative or clerical position required
  • 1-2 years of scheduling experience in a call center environment preferred
  • Knowledge of medical terminology and procedures required
Certification/License:
  • NA
Knowledge/Skills/Abilities:
  • Must have excellent communication skills and ability to interact with a diverse population and professionally represent JCMG
  • Strong team working and collaborative skills
  • Ability to multi-task and work independently
  • Attention to detail
  • Excellent organizational skills, written and oral communication and customer service skills particularly in dealing with stressful personal interactions
  • Must have knowledge of office equipment and computers
  • Intermediate to advanced proficiency in Microsoft applications, database management and document preparation
  • Demonstrates proper phone etiquette
  • Uses active listening skills
WORK ENVIRONMENT
Work is performed in a centralized scheduling phone room, includes constant phone contact with patients and outside heath care personnel. Work may be stressful at times. Interaction with others is constant and interrupted.
BENEFITS
  • Health insurance amp; employer paid short- and long-term disability
  • Generous PTO policy, beginning at 148-hours annually
  • 56 hours paid Holiday Leave
  • Employer Retirement Plan (401K) with employer match
  • Tuition reimbursement and other professional advancements, including a Medical Assistant training program

What Jefferson City Medical Group employees say

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