Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Monroe, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Monroe, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Utica, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Utica, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Comstock Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Comstock Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Westland, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Westland, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Clinton Township, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Clinton Township, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Comstock Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Comstock Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Monroe, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Monroe, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Westland, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Westland, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Lincoln Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Lincoln Park, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Wyoming, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Portage, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Assistant Manager
Sterling Heights, MI · On-site
Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard ...
Switchboard Manager information
What does a switchboard manager do?
A Switchboard Manager oversees the operations of a telephone switchboard or communications center, ensuring that calls are directed efficiently and customer service standards are maintained. They supervise switchboard operators, handle scheduling, and may also be responsible for training and evaluating staff. Additionally, Switchboard Managers often troubleshoot technical issues with the system and implement procedures to improve workflow. Their role is crucial in maintaining smooth communication within an organization.
What are the key skills and qualifications needed to thrive as a switchboard manager?
To thrive as a Switchboard Manager, you need strong organizational skills, experience in telecommunications systems, and typically a background in office administration or customer service. Familiarity with switchboard technology, call management software, and basic IT systems is essential for efficient operations. Outstanding interpersonal skills, problem-solving abilities, and leadership are crucial soft skills to effectively manage teams and handle high-pressure situations. These skills ensure seamless communication, high service quality, and smooth workflow in fast-paced environments.
What are some common challenges a switchboard manager faces when supervising a large team of operators?
Switchboard Managers often encounter challenges such as ensuring consistent communication standards across all operators, managing high call volumes during peak times, and handling escalated customer issues efficiently. They must also coordinate training for new staff and implement process improvements to maintain service quality. Additionally, balancing administrative tasks with real-time problem-solving requires strong organizational and leadership skills.
What is the difference between Switchboard Manager vs Reception Supervisor?
| Aspect | Switchboard Manager | Reception Supervisor |
|---|---|---|
| Credentials | High school diploma; experience in telecommunications or office administration | High school diploma; experience in customer service or front desk operations |
| Work Environment | Office setting, managing switchboard operations and staff | Front desk, overseeing reception area and staff |
| Employer & Industry | Corporate offices, hospitals, hotels | Corporate offices, healthcare facilities, hotels |
| Common Search & Comparison | Yes | Yes |
The main difference between a Switchboard Manager and a Reception Supervisor lies in their focus areas. A Switchboard Manager primarily oversees telecommunications and switchboard operations, ensuring efficient call handling. In contrast, a Reception Supervisor manages front desk activities and customer interactions. Both roles require strong communication skills and experience in office environments, but their responsibilities and daily tasks differ based on their specific focus.
What cities in Michigan are hiring for Switchboard Manager jobs?
Cities in Michigan with the most Switchboard Manager job openings:
Full-time
Re-posted 17 days ago
Job description
Position:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Assistant Manager
Immediate Supervisor:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â General Manager/Operating Partner
Status:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Nonexempt
Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.
Essential Job Duties:
- Train, manage, direct, coach, lead, and assign drive-in employees during shift
- Lead and manage drive-in operations during shift to provide an optimal guest experience
- Manage staffing levels during shift
- Perform opening and/or closing duties
- Handle and properly escalate guest issues/concerns during shift
- Handle and properly escalate employee issues/concerns
- Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
- Assist with preparation and maintenance of drive-in records
- Comply with and enforce all company policies, procedures, and operational standards
- Ensure compliance with all applicable federal, state, and local laws
- Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
- Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
- Regular attendance
ADDITIONAL DUTIES:
- Move and stock food product weighing up to 50 pounds
- Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
- Experience
- At least six months of restaurant management experience or one year of retail management experience
- Experience running a restaurant shift without supervision
- Knowledge/Skills
- General restaurant or retail knowledge
- Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
- Knowledge of federal, state, and local health and safety laws and regulations
- Basic computer, math, and reading skills
- Effective verbal and written communication skills
- Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions