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The Salvation Army

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Flourishing Wellspring Drop-in Center Outreach Advocate

Toledo, OH · On-site

$22/hr

Social Service Department Date: Reports To: Flourishing Wellspring Drop-in Center Outreach ... or maybe a survivor of sexual exploitation. 3. Must understand the issue of domestic human ...

Women Helping Women

Outreach Advocate

Cincinnati, OH · On-site

$17 - $19/hr

As an Outreach Advocate, you'll be a frontline resource for survivors, empowering them by advocating their needs based on their self-defined goals. You will provide essential services like in person ...

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How much do survivor outreach services jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for survivor outreach services in the United States is $23.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.16 per hour, depending on experience, location, and employer.

What are Survivor Outreach Services?

Survivor Outreach Services (SOS) is a program established by the U.S. Army to provide long-term support and assistance to the families of fallen service members. The program connects survivors with resources, benefits, and counseling, helping them navigate the challenges after the loss of a loved one. SOS coordinators offer personalized services, including financial counseling, grief support, and help accessing military benefits. The goal is to ensure that survivors feel part of the Army family and are not alone in their journey.

What are some typical challenges faced by professionals working in Survivor Outreach Services, and how can they be addressed?

Professionals in Survivor Outreach Services often navigate emotionally sensitive situations while supporting military families who have lost loved ones. A common challenge is balancing empathy with the need to provide accurate information about benefits and resources, often during times of grief. Building strong communication skills and maintaining clear boundaries can help manage these interactions effectively. Additionally, collaborating closely with multidisciplinary teams such as chaplains, counselors, and administrative staff ensures that survivors receive comprehensive support and care.

What are the key skills and qualifications needed to thrive as a Survivor Outreach Services coordinator, and why are they important?

To thrive as a Survivor Outreach Services Coordinator, you need a background in social work, counseling, or a related field, often supported by a relevant degree and experience with military or family support services. Familiarity with case management systems, grief support resources, and knowledge of military benefits is important. Compassion, strong communication, and the ability to handle sensitive situations with discretion are essential soft skills. These skills enable coordinators to effectively support families, navigate complex benefits systems, and provide crucial emotional care during challenging times.

What is the difference between Survivor Outreach Services vs Family Support Specialist?

AspectSurvivor Outreach ServicesFamily Support Specialist
CredentialsTypically requires military or veteran support training, counseling certificationsRequires social work, counseling, or related certifications
Work EnvironmentMilitary bases, veteran centers, community outreach eventsCommunity agencies, schools, healthcare facilities
Employer & IndustryDepartment of Defense, military support organizationsNonprofits, government agencies, healthcare providers

Survivor Outreach Services primarily focus on supporting military families and veterans, providing outreach and counseling. Family Support Specialists work across various settings to assist families with social, emotional, and support needs. While both roles involve family assistance and require counseling credentials, Survivor Outreach Services are specifically tailored to military contexts, whereas Family Support Specialists serve broader community populations.

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What are the most commonly searched types of Survivor Outreach Services jobs?

The most popular types of Survivor Outreach Services jobs are:

What states have the most Survivor Outreach Services jobs?

States with the most job openings for Survivor Outreach Services jobs include:

What job categories do people searching Survivor Outreach Services jobs look for?

The top searched job categories for Survivor Outreach Services jobs are:

Survivor Outreach Services jobs near you
Infographic showing various Survivor Outreach Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,507 per year, or $23.8 per hour.

Survivor Outreach Services State Coordinator

Patriot Enterprises LLC

Notre Dame, IN • On-site

Full-time

Posted 7 days ago

Job description

Description
Patriot Enterprises will provide the Army National Guard (ARNG) Military Funeral Honors (MFH) and Survivor Outreach Services (SOS) support to geographically dispersed service members and families. The SOS State Coordinators provide information, referrals, and outreach to geographically dispersed surviving family members, supporting them in times of crisis at the loss of their service member. The SOS State Coordinators work alongside the state's Casualty Assistance Officer (CAO) and at minimum, within two weeks of the completion of the CAO checklist, assumes the duties and functions of caring for the family in need. Additionally, SOS Coordinators work with the Families of all fallen Soldiers, regardless of the Army component (Active, National Guard or Army Reserve) in which they served.
Duties and Responsibilities
  • Be available via telephone 24/7/365 to receive requests for assistance from constituents.
  • Contact and/or meet with each Survivor (in person or via telephone, electronic mail, mail, Skype, etc.) during the transition from the CAO, at milestone management events, and whenever a Survivor requires assistance, but no less than once annually.
  • Provide information for family members and survivors on ARNG resilience programs as well as all benefits available to them through the Army Benefits Coordinator IAW AR 638-8, SOS Directive, AR 608-1, and the IMCOM Operations Manual.
  • Act as liaison with civilian and military service providers and assume lead responsibility for developing and coordinating appropriate relationships and partnerships as well as coordination and liaison of survivor outreach events at the state and national levels.
  • Conduct or facilitate non-clinical support and provide information and referral services consisting of assessing individual and Family needs, providing information, and making service referrals, and follow up with Survivors for outstanding issue resolution.
  • Maintain, update, and expand a directory of resources, agencies and organizations that are available to assist military families and survivors within their AOR IAW IMCOM Operations Manual. The directory shall contain, at a minimum, Name of Organization, Address, Phone Number, Point of Contact, and Type of Services Provided.
  • Coordinate with the Casualty Assistance Center (CAC) Benefit Coordinator and ACS Support Coordinators in service delivery to survivors IAW AR 638-8, SOS Directive, AR 608-1, and the IMCOM Operations Manual.
  • Coordinate and conduct referrals for financial assistance from military, government, and civilian organizations in order to support survivors and family members IAW AR 638-8, SOS Directive, AR 608-1, and the IMCOM Operations Manual.
  • Create SOS program slides for trainings and/or briefings and serve as the central POC. Coordinate briefings as appropriate.
  • Keep in contact with survivors and family members by mailing items such as (but not limited to) birthday cards, Christmas cards, anniversary cards, and event invitations.
  • Support reimbursement for shipping expenses associated with sending these mailings to survivors IAW contractual requirements. Maintain a shipping expense log IAW contractual requirements, available for Government inspection at any time.
  • Create Journal entries to document SOS cases in the systems of record and document all contacts in the SOS Module IAW AR 638-8, current SOS Directive or Regulation, and the IMCOM Operations Manual. The contractor shall provide required data/information when requested by ACSIM, IMCOM, and or the ARNG such as but not limited to; Non-Government Organization required data, trend data, AOR updates, case transfer roster, event calendars, staff contact information, and other SOS mission essential reports/queries. The ARNG government SOS national program manager is the release authority for all requested information.
  • Provide a Monthly Workload Report to the GTM not later than the 10th calendar day of each month. The report shall contain workload data extracted from the SOS application for the previous month and a synopsis of events executed in the previous month and events planned for the two-month following the reporting period.

Education
  • High school diploma or equivalent

Minimum Qualifications
  • Possess a strong sense of mission, focus, knowledge, and resourcefulness related to SOS
  • Possess emotional maturity, tact, and attentive listening
  • Have the skills and ability to identify available resources to help Families and survivors understand their benefits, facilitate referrals for bereavement counseling, and assist with navigating programs such as VA benefits, TRICARE, and educational opportunities
  • Ability to provide dignified verbal and written responses, articulate well in sensitive situations, understand verbal and nonverbal reactions, and exercise independent judgement
  • Build rapport with Families, Veterans Service Organizations (VSOs), Casualty Assistance Officers (CAOs), military leadership, and a variety of other stakeholders and resource groups involved in meeting the needs of each Family and survivors
  • Ability to maintain, update, and expand a directory of resources, agencies, and organizations that are available to assist military Families and survivors
  • Produce reports and data
  • Understand applicable Army, NGB, State NG, and IMCOM policies, regulations, guidance, SOPs, training, and resources
  • Understand ARNG organization and structure and military culture
  • Experience with Microsoft Office products
  • Self-starter and good time management skills
  • Ability to travel
  • S. citizenship required
  • Ability to pass extensive background investigation

Preferred Qualifications
  • Knowledge of or experience with military funeral honors, information, assistance, outreach, referral, and follow-up services to Families and survivors from all service components

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