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Surveillance Manager Jobs in Park Ridge, IL (NOW HIRING)

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

Escalate potential true positives to management with proper documentation, including rationale ... Produce metrics on Surveillance reviews to the Head of US Surveillance * Clearly delineated by date ...

Escalate potential true positives to management with proper documentation, including rationale ... Produce metrics on Surveillance reviews to the Head of US Surveillance * Clearly delineated by date ...

Showing results 41-60

Surveillance Manager information

See Park Ridge, IL salary details

$33K

$74.1K

$130.4K

How much do surveillance manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for surveillance manager in Park Ridge, IL is $74,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $84,600.00 per year, depending on experience, location, and employer.

What is a surveillance manager?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What does a surveillance manager do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

What are the key skills and qualifications needed to thrive as a surveillance manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What are some common challenges faced by a surveillance manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

What job categories do people searching Surveillance Manager jobs in Park Ridge, IL look for?

The top searched job categories for Surveillance Manager jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Surveillance Manager jobs?

Cities near Park Ridge, IL with the most Surveillance Manager job openings:

Surveillance Officer - Full Time

Bally's Corporation

Chicago, IL • On-site

Other

Re-posted 5 days ago


Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies


Job description

Job Title

Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere

Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relationships

Monitor Table Games and Electronic Gaming Device activity, Armored Car pick-up and all areas where Chips and Vouchers are issued and redeemed, Count Room Procedures, as well as all other non-gaming areas throughout the property, including but not limited to the entrance and exits

Perform duties and responsibilities associated with the IGB Statewide Voluntary Self-Exclusion Program as described in Section A of Bally's Chicago Operating Co., LLC System of Internal Controls

Report irregularities, unusual, and suspicious activities to the Surveillance Supervisor or Surveillance Shift Manager, Director of Surveillance, and the Illinois Gaming Board Docksite Supervisor/Agent

Monitor and safeguard company assets

Protect the overall integrity of gaming at the casino

Perform other duties as assigned

Target Salary Range: $24.50

$7 Daily Employee Parking

Frequently required to stand, walk, and sit for prolonged periods of time

Frequently required to define color

Occasionally required to work at heights above 10 feet high

Frequently required to lift items up to 25 pounds

Frequently required to reach overhead

Occasionally required to work in confined, small areas for long periods of time

You may be exposed to bright lights, loud noise, and stressful situations in this position.

Let Bally's Bet on You – We can't wait to meet you!

Qualifications

Ethical Conduct: Expert

Decision Making: Advanced

Critical Thinking: Intermediate

Collaboration: Intermediate

Active Listening: Intermediate

Interpersonal Skills: Some Knowledge

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

High School or better.

Must have excellent written and verbal communication skills

Must have excellent customer and employee relations skills

Must have strong organizational and decision-making abilities

Must have above-average math skills

Must have open work availability to work nights, weekends, and holidays

Must be a high school graduate or equivalent

Must be able to obtain and maintain a level 2 gaming license issued by the Illinois Gaming Board

Must be 21 years of age or older

IN Gaming License LEVEL 2: Preferred

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


What Bally's employees say

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