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Surveillance Manager Jobs in Park Ridge, IL (NOW HIRING)

Allied Universal

Surveillance Investigator

Westchester, IL · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Command Investigations

Surveillance Investigator I

Chicago, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flexibility and effective time management are required * Ability to work holidays, weekends, and ... surveillance, remote investigations, desktop intelligence, and specialty services to the insurance ...

Command Investigations LLC

Surveillance Investigator II

Chicago, IL · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flexibility and effective time management are required * Ability to work holidays, weekends, and ... surveillance, remote investigations, desktop intelligence, and specialty services to the insurance ...

Command Investigations

Surveillance Investigator II

Chicago, IL · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flexibility and effective time management are required * Ability to work holidays, weekends, and ... surveillance, remote investigations, desktop intelligence, and specialty services to the insurance ...

Command Investigations, LLC

Surveillance Investigator I

Chicago, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flexibility and effective time management are required * Ability to work holidays, weekends, and ... surveillance, remote investigations, desktop intelligence, and specialty services to the insurance ...

Command Investigations LLC

Surveillance Investigator I

Chicago, IL · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Flexibility and effective time management are required * Ability to work holidays, weekends, and ... surveillance, remote investigations, desktop intelligence, and specialty services to the insurance ...

Hollywood Casino Aurora

SURVEILLANCE AGENT

Aurora, IL · On-site

  • Medical

  • Retirement

  • PTO

ResponsibilitiesThe surveillance agent conducts clandestine surveillance throughout the casino ... Report illegal or unusual activities to appropriate members of management * Be knowledgeable of ...

Hollywood Casino Aurora

SURVEILLANCE AGENT

Aurora, IL · On-site

  • Medical

  • Retirement

  • PTO

ResponsibilitiesThe surveillance agent conducts clandestine surveillance throughout the casino ... Report illegal or unusual activities to appropriate members of management * Be knowledgeable of ...

tastylive

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

tastylive

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

tastytrade

Senior Surveillance Analyst

Chicago, IL · On-site

$101K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

tastytrade

Senior Surveillance Analyst

Chicago, IL

$101K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Track and report key surveillance metrics (alert volumes, false-positive rates, SAR filing statistics, case aging) to senior management and committees. * Stay current on regulatory developments ...

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All JobsSurveillance JobsSurveillance Manager JobsSurveillance Manager Jobs in Park Ridge, IL

Surveillance Manager information

See Park Ridge, IL salary details

$33K

$74.1K

$130.4K

How much do surveillance manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for surveillance manager in Park Ridge, IL is $74,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $84,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a surveillance manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What are the key skills and qualifications needed to thrive as a surveillance manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What is a surveillance manager?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

What does a surveillance manager do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

More about Surveillance Manager jobs
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What cities near Park Ridge, IL are hiring for Surveillance Manager jobs? Cities near Park Ridge, IL with the most Surveillance Manager job openings:
Surveillance Manager jobs near you

Surveillance Investigator

Allied Universal

Westchester, IL • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,556 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.
Job Description
Allied Universal® is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.
  • Multiple positions available!
  • Must possess a valid driver's license with at least one year of driving experience
  • Pay Rate: $20 - $23 / hr

RESPONSIBILITIES:
  • Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
  • Utilize various surveillance techniques and equipment to monitor subjects covertly
  • Document and report observations, activities, and any relevant information in a clear and concise manner
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):
  • High school diploma or equivalent
  • Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
  • Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service-related field
  • Flexibility to work varied and irregular hours/days including weekends and holidays
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
  • Proficient in utilizing laptop computers, video cameras and cell phones
  • Capable of maintaining focus and multitasking effectively in a dynamic environment
  • Demonstrated ability to manage stressful situations with composure and professionalism
  • Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • Associate's Degree or higher, preferably in Criminal Justice
  • Security/Loss Prevention experience
  • Military experience
  • Law enforcement experience
  • Prior insurance investigations experience
  • Prior educational or professional incident reporting and/or investigations experience

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1637892

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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