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Surveillance Manager Jobs in Park Ridge, IL (NOW HIRING)

Bally's Corporation

Manager - Surveillance

Chicago, IL · On-site

$95K/yr

Oversees the management of attendance and time records for the Surveillance department. * Provides training/re-training to Surveillance department to ensure the highest levels of skill and knowledge.

Bally's Corporation

Manager - Surveillance

Chicago, IL · On-site

$95K/yr

Oversees the management of attendance and time records for the Surveillance department. * Provides training/re-training to Surveillance department to ensure the highest levels of skill and knowledge.

Cboe Global Markets

Surveillance Analyst

Chicago, IL · On-site

$161K/yr

Role Overview The Surveillance Analyst role will include real-time and pattern-based surveillance ... Market experience may be gained through positions with banks, exchanges, asset managers, broker ...

VRC Investigations

Surveillance Investigator

Chicago, IL · On-site

$22.25 - $27.25/hr

The surveillance investigator position is a field based, hourly, and non-exempt position. This ... Opportunities for advancement include Management, SIU Investigations, and other operational ...

Cboe Global Markets

Surveillance Analyst

Chicago, IL · On-site

$161K/yr

Role Overview The Surveillance Analyst role will include real-time and pattern-based surveillance ... Market experience may be gained through positions with banks, exchanges, asset managers, broker ...

VRC Investigations

Surveillance Investigator

Chicago, IL · On-site

$22.25 - $27.25/hr

The surveillance investigator position is a field based, hourly, and non-exempt position. This ... Opportunities for advancement include Management, SIU Investigations, and other operational ...

Allied Universal

Surveillance Investigator

Waukegan, IL · On-site

$20 - $23/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Ceasars Entertainment

SURVEILLANCE OPERATOR

Elgin, IL · On-site

$22 - $24/hr

A Surveillance Operator is responsible for observing casino and property operations using ... Ability to establish and maintain an effective working relationship with management, staff, co ...

Allied Universal

Surveillance Investigator

Aurora, IL · On-site

$20 - $23/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Waukegan, IL · On-site

$20 - $23/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Caesars Entertainment

SURVEILLANCE OPERATOR

Elgin, IL · On-site

$22 - $24/hr

A Surveillance Operator is responsible for observing casino and property operations using ... Ability to establish and maintain an effective working relationship with management, staff, co ...

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All JobsSurveillance JobsSurveillance Manager JobsSurveillance Manager Jobs in Park Ridge, IL

Surveillance Manager information

See Park Ridge, IL salary details

$33K

$74.1K

$130.4K

How much do surveillance manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for surveillance manager in Park Ridge, IL is $74,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,700.00 and $84,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a surveillance manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What are the key skills and qualifications needed to thrive as a surveillance manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What is a surveillance manager?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

What does a surveillance manager do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

More about Surveillance Manager jobs
What job categories do people searching Surveillance Manager jobs in Park Ridge, IL look for? The top searched job categories for Surveillance Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Surveillance Manager jobs? Cities near Park Ridge, IL with the most Surveillance Manager job openings:
Surveillance Manager jobs near you

Manager - Surveillance

Bally's Corporation

Chicago, IL • On-site

$95K/yr

Full-time

Re-posted 28 days ago

Bally's rating

6.6

Company rating: 6.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

14th of 15 rated gambling companies

Job description

Responsibilities:
  • Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department, in absence of the Director of Surveillance.
  • Establishes operational procedures for the Surveillance department to ensure that all Casino Internal Controls and Illinois Gaming Board regulations are strictly adhered to.
  • Maintains up to date knowledge of changes in operational procedures, gaming regulations and internal controls to ensure that surveillance coverage is optimal.
  • Notifies companies leadership and Illinois Gaming Board agents upon detection of illegal activities.
  • Works closely with the Director of Surveillance to ensure that ample coverage is in place for daily and/or special events at the Casino and Resort.
  • Provides video footage to assist departments in the detection of fraud, insurance claims, employee investigations, and illegal activity.
  • Oversees the management of attendance and time records for the Surveillance department.
  • Provides training/re-training to Surveillance department to ensure the highest levels of skill and knowledge.
  • Select, train, and develop team members through education, training, coaching, and corrective action.
  • Review all Surveillance Incident Reports.
  • Technical ability to operate and work on audio/visual equipment.
  • Assist with performance management of Surveillance team (including but not limited to preparing issues of discipline and performance reviews).
  • Management of staff to include shift scheduling and maintaining proper staffing levels across all shifts. Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and ensuring overall coverage mandated by gaming regulations.
  • Review surveillance department actions, personnel and processes with Director of Surveillance.
  • Recruits, interviews, and assists with selection of employees to fill vacant positions in assigned areas.
  • Provides continuous feedback to the Director of Surveillance regarding related issues and makes recommendations for continual improvement.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Performs other related duties as may be assigned by the Director of Surveillance

Compensation:
  • Target Salary: $95,000

Additional Benefits:
  • $7 Daily Employee Parking Garage

Physical Demands & Work Environment:
  • Frequently required to stand, walk, and sit for prolonged periods of time
  • Frequently required to define color
  • Occasionally required to work at heights above 10 feet high
  • Frequently required to lift items up to 25 pounds
  • Frequently required to reach overhead
  • Occasionally required to work in confined, small areas for long periods of time
  • You may be exposed to bright lights, loud noise, and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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