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Surveillance Manager Jobs in Decatur, GA (NOW HIRING)

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Proficiency with surveillance systems and incident reporting * Strong attention to detail and problem-solving skills * Effective time management and teamwork abilities Work hours are: 10:00PM-7:00AM ...

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

Atlanta, GA · On-site

$35 - $45/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

Atlanta, GA · On-site

$35 - $45/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

Atlanta, GA · On-site

$35 - $45/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

Atlanta, GA · On-site

$35 - $45/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Experience: • 5+ years of experience managing complex projects in IT, security, or facilities management, with a focus on surveillance or CCTV systems preferred. • Proven track record of ...

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Surveillance Manager information

See Decatur, GA salary details

$32.7K

$73.6K

$129.4K

How much do surveillance manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for surveillance manager in Decatur, GA is $73,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $84,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Surveillance Manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What are the key skills and qualifications needed to thrive as a Surveillance Manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What are Surveillance Managers?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

What Does a Surveillance Manager Do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

What are the most commonly searched types of Surveillance jobs in Decatur, GA? The most popular types of Surveillance jobs in Decatur, GA are:
What job categories do people searching Surveillance Manager jobs in Decatur, GA look for? The top searched job categories for Surveillance Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Surveillance Manager jobs? Cities near Decatur, GA with the most Surveillance Manager job openings:
Infographic showing various Surveillance Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $73,566 per year, or $35.4 per hour.
General Manager-203100

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

POSITION PURPOSE AND SUMMARY

Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace.

Watch A Day in the Life video for General Manager https://vimeo.com/showcase/5180017/video/265597879

MAJOR / KEY JOB DUTIES

  • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
  • Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
  • Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards.
  • Completes daily room and Guest Ready room inspections.
  • Manages ESA Brand Standards and processes while pursuing continuous improvement.
  • Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed.
  • Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance.
  • Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition.
  • Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner.
  • Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables.
  • Provides team members with the necessary tools and supplies to perform their jobs.
  • Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors
  • Efficiently manages rooms to keep all guest rooms in service.
  • Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards.
  • Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely.
  • Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities.
  • Upholds and enforces ESA standards and policy compliance at the hotel level.
  • Ensures bank deposits are completed in accordance with company policy
  • Completes competitive surveillance (Sales Drive Bys)

OTHER DUTIES

  • Reviews in-house rates.
  • Adheres to federal, state and local employment related laws and regulations.
  • Performs duties in all aspects of hotel operations as needed
  • Directly manages an Assistant General Manager / Team Leader.
  • Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues.
BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Care and Dependent Care Flexible Spending Accounts
  • Employer Paid Basic Life and AD&D Insurance
  • Employer Paid Long Term Disability
  • Optional Employee Paid - Voluntary Benefits
    • Short-Term Disability
    • Buy-Up Long-Term Disability
    • Supplemental Life Insurance
    • Dependent Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Employee Perks Program offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.