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Surveillance Manager Jobs in Michigan (NOW HIRING)

Allied Universal

Surveillance Investigator

Lansing, MI · On-site

$19.25 - $23.75/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Grand Rapids, MI · On-site

$20.75 - $25.50/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Lansing, MI · On-site

$19.25 - $23.75/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Detroit, MI · On-site

$21.25 - $26.25/hr

The Surveillance Investigator will perform discreet mobile and stationary surveillance of a ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Four Winds Casinos

Lead Surveillance Operator

Hartford, MI · On-site

$15.50 - $19.50/hr

Supports other employees, supervisor and management, with regard to protection of assets in their respective departments. * Coordinates, with the Security Department, when surveillance discovers a ...

Four Winds Casinos

Lead Surveillance Operator

Hartford, MI

$15.50 - $19.50/hr

Supports other employees, supervisor and management, with regard to protection of assets in their respective departments. * Coordinates, with the Security Department, when surveillance discovers a ...

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Surveillance Manager information

See Michigan salary details

$29.2K

$65.7K

$115.5K

How much do surveillance manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for surveillance manager in Michigan is $65,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a surveillance manager?

Surveillance Managers are responsible for overseeing surveillance operations, typically within casinos or other gaming establishments, to ensure compliance with laws, regulations, and internal policies. They manage teams of surveillance agents who monitor activities via security cameras and other systems to detect suspicious or illegal behavior. Surveillance Managers also coordinate with law enforcement and regulatory agencies when necessary, conduct investigations, and prepare detailed reports. Their role is crucial in maintaining the safety, security, and integrity of the facility.

What does a surveillance manager do?

As a surveillance manager at a casino, hotel, retail store, school, or transportation facility, your duties are to monitor video security systems and make routine physical inspections of the facilities to prevent crime, such as theft and cheating. As a manager, your responsibilities are also to hire and train new employees in the department, help institute security protocols and strategies, and carry out the orders of the department head or director of security. You must routinely log your findings and keep careful visual and written records of your shifts.

What are the key skills and qualifications needed to thrive as a surveillance manager, and why are they important?

To thrive as a Surveillance Manager, you need expertise in security operations, risk assessment, and regulatory compliance, typically supported by a degree in criminal justice or a related field and relevant supervisory experience. Familiarity with CCTV systems, surveillance software, and incident reporting tools is essential, along with certifications such as CPP (Certified Protection Professional) being advantageous. Strong leadership, attention to detail, and effective communication skills are crucial for managing teams and handling sensitive security matters. These skills ensure the effective monitoring and protection of assets, compliance with legal standards, and prompt response to potential security threats.

What are some common challenges faced by a surveillance manager, and how can they effectively address them?

Surveillance Managers often face challenges such as staying current with evolving security technology, maintaining vigilance over large areas or multiple locations, and ensuring compliance with strict regulatory requirements. To address these, they should invest in ongoing training for both themselves and their team, foster open communication with other departments like security and compliance, and regularly review and update surveillance protocols. Leveraging advanced monitoring systems and data analytics can also help them efficiently detect and respond to unusual activities.

What is the difference between Surveillance Manager vs Security Supervisor?

AspectSurveillance ManagerSecurity Supervisor
CertificationsCPR, CCTV, security management certificationsCPR, security guard licenses
Work EnvironmentControl rooms, monitoring centers, corporate or public venuesOn-site security posts, patrols, event venues
Employer & IndustrySecurity firms, large corporations, government agenciesRetail stores, warehouses, construction sites
Search & Comparison IntentYesYes

The Surveillance Manager oversees security monitoring operations, managing surveillance systems and staff, often in corporate or public settings. The Security Supervisor directly supervises security personnel on-site, focusing on physical security and patrols. Both roles require security certifications, but Surveillance Managers typically handle higher-level system management, while Security Supervisors focus on day-to-day security enforcement.

More about Surveillance Manager jobs

What are the most commonly searched types of Surveillance jobs in Michigan?

The most popular types of Surveillance jobs in Michigan are:

What are popular job titles related to Surveillance Manager jobs in Michigan?

For Surveillance Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Surveillance Manager jobs in Michigan look for?

The top searched job categories for Surveillance Manager jobs in Michigan are:

What cities in Michigan are hiring for Surveillance Manager jobs?

Cities in Michigan with the most Surveillance Manager job openings:

Surveillance Manager jobs near you
Infographic showing various Surveillance Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,674 per year, or $31.6 per hour.

Surveillance Shift Supervisor

Four Winds Casinos

New Buffalo, MI • On-site

Full-time

Re-posted 5 days ago

Four Winds Casinos rating

7.3

Company rating: 7.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

54th of 164 rated casinos

Job description

SUMMARY:
Responsible for maintaining close, continuous surveillance of the entire casino property, in order to protect life and property at the casino. Responsible for coordinating and supervising the activities of all surveillance employees on assigned shift, in the absence of the Surveillance Shift Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
  • Monitor all areas of the property, identifying potential security and/or safety risks and reporting them to the appropriate individual or entity, for proper resolution.
  • Maintain confidentiality of all privileged information in accordance with established company policies and PBGC Gaming Regulations.
  • Utilize necessary equipment, to identify, record, document, and report illegal, suspicious or unusual activities occurring on property.
  • Maintain excellent knowledge of all rules and regulations of the Gaming Commission and ensure strict adherence to same throughout the property.
  • Acquire and maintain advanced understanding of policies and procedures for all gaming and cash handling areas.
  • Protect casino assets and gaming integrity, through the consistent, thorough monitoring of activities on property, particularly on the gaming floor.
  • Accurately identify, evaluate, and report deviations from established operational and gaming standards and procedures.
  • Complete daily reports and accurately log the actions, observations, and assignments throughout their shift.
  • When appropriate and/or requested will ensure the completion, accuracy and closure of logs and reports completed during assigned shift.
  • Support other employees, supervisor and management, with regard to protection of assets in their respective departments.
  • Coordinate, with the Security Department, when surveillance discovers a matter which needs further investigation or attention.
  • Facilitate the flow of information throughout the department, by attending scheduled meetings and trainings
  • Held accountable for the accuracy and thoroughness of departmental records and reports.
  • When appropriate will assist with training initiatives to ensure ongoing success and continued development of Surveillance employees.
  • Makes suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protection of casino assets in mind.
  • Additional responsibilities in the absence of the Surveillance Shift Supervisor
    • Review all daily activity reports and prepares shift reports for management.
    • Ensure the quality of operations in the Surveillance department on assigned shift.
    • Review all surveillance videos and reports, providing detailed information to appropriate casino officials and outside agencies, as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
  • Creates an atmosphere of fun for all casino guests.
  • Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
  • Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
  • Retains employees through involvement in training and development.
  • Explains why we do things, in advance of doing them.

SUPERVISORY RESPONSIBILITIES:
Directly supervises the activities of all surveillance operator employees on assigned shift.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) required. One year of FW Surveillance department experience and able to demonstrate, through completed work and knowledge/skill assessments, an acquired knowledge/skill that meets or exceeds an Operator 3 standard.
SPECIAL QUALIFICATIONS:
Knowledge of and experience with closed circuit television equipment preferred. Must consistently demonstrate excellent observational and communication skills. Must demonstrate an ability to detect schemes or cheating activity aimed at the casino or its guests. Must demonstrate experience and ability to provide effective supervision and effectively guide the actions of other Surveillance employees.
This position requires a Level 2 Gaming License.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one, small group, and large group situations.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.
REASONING ABILITY:
Ability to apply common sense reasoning to variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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