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Surf Jobs (NOW HIRING)

Surf Internet

Service Delivery Technician I

Muncie, IN · On-site

$22.50 - $24/hr

Overview The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH ...

Surf Internet

Service Delivery Technician I

Muncie, IN

$22.50 - $24/hr

Overview The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH ...

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How much do surf jobs pay per hour?

As of May 31, 2026, the average hourly pay for surf in the United States is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $25.00 per hour, depending on experience, location, and employer.

What Are the Qualifications to Get a Surf Job?

The primary qualifications for a surf job depend on the position. Retail sales positions usually require little or no education, though employers prefer applicants who are already familiar with surfing products and culture. Becoming a surfing teacher requires expert-level surfing skills and the ability to manage a classroom, but these positions rarely require special certification. Special roles, such as filming while surfing or taking photographs of other surfers doing stunts, often require a bachelor's degree and several years of experience. Fulfilling the duties and responsibilities of a surf job requires excellent communication skills, swimming skills, physical fitness, and the ability to memorize and follow safety and emergency procedures.

What are the key skills and qualifications needed to thrive as a Surf Instructor, and why are they important?

To thrive as a Surf Instructor, you need excellent swimming ability, surf proficiency, and often a certification such as the International Surfing Association (ISA) instructor credential. Familiarity with safety protocols, first aid/CPR certification, and knowledge of local surf conditions are also essential. Outstanding communication, patience, and motivational skills help instructors effectively teach and encourage students of varying skill levels. These skills ensure safe, enjoyable, and productive surf lessons that foster student progress and confidence.

What are some common challenges faced by surf instructors and how can they overcome them?

Surf instructors often encounter challenges such as varying student skill levels, unpredictable ocean conditions, and maintaining student safety. To overcome these, instructors must adapt their teaching methods for beginners and advanced learners, stay vigilant about changing tides and weather, and prioritize clear communication about safety protocols. Building strong rapport with students and staying updated on local surf conditions both contribute to a positive and effective learning environment.

What are surf instructors?

Surf instructors are professionals who teach individuals or groups how to surf, focusing on techniques, safety, and ocean awareness. They provide guidance on paddling, standing up on the board, and reading waves, ensuring a safe and enjoyable learning environment. Many surf instructors are experienced surfers themselves and often work at surf schools, resorts, or as independent coaches. Their goal is to help students progress from beginners to confident surfers while emphasizing water safety and respect for the ocean.

What is the difference between Surf vs Lifeguard?

AspectSurfLifeguard
Required CertificationsCPR, First Aid, Lifeguard Certification, Surf Instructor CertificationCPR, First Aid, Lifeguard Certification
Work EnvironmentBeaches, surf schools, water parksBeaches, pools, water parks, aquatic facilities
Industry UsageSurfing schools, water sports centersPublic beaches, private pools, aquatic safety services
Job FocusTeaching surfing, ensuring safety during surf activitiesMonitoring water safety, rescuing swimmers, enforcing safety rules

While both roles involve water safety, a Surf primarily focuses on teaching and guiding surfing activities, whereas a Lifeguard is responsible for monitoring overall water safety and rescuing swimmers. The certifications overlap but differ slightly in scope, with Surf roles emphasizing surf instruction and Lifeguard roles emphasizing rescue skills.

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Surf jobs near you
Infographic showing various Surf job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 72% Full Time, 21% Part Time, 4% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,816 per year, or $20.1 per hour.
Service Delivery Technician I

Service Delivery Technician I

Surf Internet

Muncie, IN • On-site

$22.50 - $24/hr

Other

Posted yesterday

Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 76 rated telecommunications companies

Job description

Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Exempt
Responsibilities:
Technical Installation & Support
  • Perform FTTH fiber installations and some service repair calls at residential locations.
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
  • Troubleshoot basic fiber drop issues and connectivity problems.
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety
  • Ability to competently climb ladders on poles and other network elements.
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice.
  • Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication
  • Interact professionally and courteously with customers during all service calls.
  • Explain service details, billing, and equipment features; answer related questions.
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
  • De-escalate and resolve repeat customer concerns and service complaints.
  • Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support
  • Monitor job schedules, receive updates, and communicate using CRM and field service software.
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
  • Provide accurate, timely updates and documentation of service tickets and job statuses.
  • Participate in regular team meetings, training sessions, and cross-department communications.
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.

Qualifications
  • High school diploma or equivalent
  • Valid driver's license with an acceptable driving record.
  • Ability to lift and maneuver objects 75+ lbs. regularly.
  • Willingness to travel up to 100% of the time across the service region.
  • Comfortable working at elevated heights and in adverse weather conditions.
  • Strong self-management, problem-solving, and customer service skills.
  • Experience with CRM software, Google Docs, and basic computer tools.
  • Must be able to work flexible schedules, including weekends and on-call rotations.
  • Regular, consistent, and punctual attendance is essential.

Apply