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Supportive Housing Manager Jobs in Minnesota (NOW HIRING)

Project for Pride in Living

$60K - $65K/yr

Position Summary The Family Services Manager, you will lead a dedicated team committed to helping families thrive in Supportive Housing. Through innovative programming and compassionate leadership ...

Project for Pride in Living

$60K - $65K/yr

Position Summary The Family Services Manager, you will lead a dedicated team committed to helping families thrive in Supportive Housing. Through innovative programming and compassionate leadership ...

Project for Pride in Living

$60K - $65K/yr

Position Summary The Family Services Manager, you will lead a dedicated team committed to helping families thrive in Supportive Housing. Through innovative programming and compassionate leadership ...

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Supportive Housing Manager information

What is a supportive housing manager?

A Supportive Housing Manager is responsible for overseeing residential programs that provide housing and supportive services to individuals or families experiencing homelessness, disabilities, or other challenges. They coordinate staff, manage budgets, ensure compliance with regulations, and foster a safe, supportive environment for residents. Their role often includes connecting residents with social services, facilitating community engagement, and maintaining property standards. Supportive Housing Managers work closely with service providers, property managers, and residents to help individuals achieve stability and self-sufficiency.

What are the key skills and qualifications needed to thrive as a supportive housing manager?

To thrive as a Supportive Housing Manager, you need expertise in case management, housing regulations, and social services, often backed by a degree in social work or a related field. Familiarity with property management software, reporting systems, and compliance documentation is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build trust with residents and coordinate with partner agencies. These competencies are crucial for ensuring safe, stable housing environments and effectively supporting residents' diverse needs.

What are some common challenges faced by supportive housing managers, and how can they effectively navigate them?

Supportive Housing Managers often encounter challenges such as balancing the diverse needs of residents, addressing mental health or substance use issues, and coordinating with multiple service providers. Successfully navigating these challenges requires strong interpersonal skills, adaptability, and a collaborative approach to problem-solving. Managers benefit from regular communication with their teams, ongoing training in trauma-informed care, and building strong partnerships with local agencies to ensure residents receive comprehensive support.

What is the difference between Supportive Housing Manager vs Case Manager?

AspectSupportive Housing ManagerCase Manager
CredentialsRelevant certifications, experience in housing or social servicesLicenses or certifications in social work or counseling often preferred
Work EnvironmentOversees housing facilities, manages staff, coordinates servicesWorks directly with clients to develop care plans, provide support
Employer & IndustryHousing agencies, non-profits, government programsHealthcare providers, social service agencies, community organizations

Supportive Housing Managers focus on managing housing facilities and coordinating services for residents, while Case Managers work directly with clients to develop and implement individualized support plans. Both roles require related credentials and often operate within similar organizations, but their primary responsibilities differ in scope and focus.

What cities in Minnesota are hiring for Supportive Housing Manager jobs?

Cities in Minnesota with the most Supportive Housing Manager job openings:

Supportive Housing Manager jobs near you

Property Manager-Supportive Housing

RS EDEN

Minneapolis, MN • On-site

$54K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible. Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.
SUMMARY
The Property Manager will be responsible for supporting the daily operations of all property management functions for supportive housing projects Housing youth, adult, and families according to RS EDEN housing polices.
Internally they will work closely with the Intake and Compliance Manager, Maintenance Technicians, Caretakers and Custodial staff, Support Service Lead Case Managers, Connection Center Staff, Operations Manager, and others to ensure effective communication and positive working relationships.
Externally they will collaborate with outside partner organizations (i.e. MPHA, SPPHA, The Link, etc.) and vendors (i.e. pest control, security, towing, custodial, etc.).
The Property Manager will be responsible for clear, concise, and organized communication with all RS EDEN Housing staff. This person will utilize specific communication systems (ie. AppFolio, checklists, weekly updates, etc.) in a timely manner to ensure the housing projects are functioning well. They are committed to providing safe, stable communities for participants to thrive. They must proactively seek solutions to resolve unexpected challenges and assist others without formal/informal direction. They must be able to solve problems while following RS EDEN policies and procedures in addition to abiding by Fair Housing Laws.
This person will be highly organized with a working knowledge of Property Management systems and Supportive Housing best practices. This person must have an understanding of Fair Housing. They must possess all the business attributes required to balance team and individual responsibilities. The Property Manager must display outstanding interpersonal skills in addition to being able to work independently. They must have a willingness and ability to solve problems. This person must have strong decision-making skills and experience working with diverse cultural groups and sound personal judgment.
Pay ranges from $54,000-$65,000 annually
RESPONSIBILITIES
Supervision:
  • Caretakers, other live-onsite staff and/or independent contractors when applicable

Operations:
  • Works in conjunction with the Operations Manager, Maintenance Technicians, Caretaker and custodial staff, and outside vendors to ensure properties and units are in good condition and are monitored regularly to comply with Funder regulations, Housing Quality Standards, and maintained to the standard imposed by Vice President of Operations and Assets and the Director of Property Management and Operations.
  • Participates in the successful completion of both internal and external move-in, bimonthly, annual, and move-out inspections resulting in maximum efficiency, superior quality, and acceptable vacancy rates.
  • Maintains multiple relationships with suppliers/contractors/vendors that support the operations of all RS EDEN Housing properties.
  • Maintains a positive working relationship with community partners.
  • Collaborates with the Operations Manager regarding physical site requests and assists in developing proposals and systems that will benefit the participants, the community, and the property.
  • Works in conjunction with the Operations Manager to effectively utilize tools to support a variety of communication needs within the Asset and Property Management Division.

Compliance:
  • Works in conjunction with the Intake and Compliance Manager to ensure units meet compliance with regulations and are occupied in a timely manner to eligible households
  • Communicates and assists participants with lease requirements associated with annual recertification and other compliance requirements
  • Verifies that all hard and electronic files are in compliance with under regulations
  • Supports the division by participating in internal audits and helping prepare files for funder audits and inspections
  • Maintains a working knowledge of Property Management, Rental Assistance Programs, Funder Regulations and requirements, and Fair Housing Laws and adheres to all federal, state, and local laws.

Administrative Management:
  • Accurately prepares and processes all leasing paperwork and organizes information in a manner consistent with RS EDEN policies
  • Enforces the lease agreements, rules, and policies as needed by issuing the appropriate correspondence, documentation, and effective communication
  • Prioritizes and emphasizes the importance of proper documentation pertaining to all lease infractions and follows though accordingly
  • Assures the timely collection and deposit of rent and other monies owed by participants in order to contribute to the financial health of the property
  • Takes ownership of the physical condition of the property while collaborating with other building staff
  • Collects and communicates information regarding market conditions and property comparable to support contract rent increases with local housing authorities
  • Develops and maintains a positive and professional working relationship with rental assistance agencies such as Section 8, Housing Supports, Shelter + Care, etc

Participant Relations:
  • Communicates directly with participants to address any property management issues and concerns (ie. Building postings, maintenance needs, inspection notices, compliance requirements, etc)
  • Prioritizes the collection of rent and other monies and communicates efficiently with participants regarding their financial responsibilities. Develops payment plans and supports obtaining financial assistance (ie. Letters, forms, other documentation, etc) with participants
  • Collaborates with support services to creatively address community and participant needs as it pertains to property management
  • Leads site staff meetings regularly to communicate property management information
  • Engages in high level customer service that is culturally responsive, ensuring consideration for differing needs and expectations of participants, staff, vendors, community members, etc.
  • Develops and implements participant education training (i.e. Unit care), surveys, satisfaction, incentive programs, etc., with input from other department staff

QUALIFICATIONS/REQUIREMENTS
Required:
  • High school diploma or GED.
  • Preferred experience in property management and/or compliance management, or similar field.
  • Experience and ability to relate to people from diverse backgrounds with multiple barriers.
  • Possess sound personal judgment, organizational skills, and strong time management skills.
  • Ability to resolve conflicts and maintain confidentiality.
  • Ability to convey a positive and professional image.
  • Well organized, motivated, and goals and detail oriented.
  • Excellent oral and written communication and management skills.
  • Good computer skills.
  • Valid state driver's license.

Join a team whose innovative work addresses the complex and intersecting challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience in our clients as they build new beginnings through these person-centered programs, including residential and outpatient substance abuse treatment for men, women, and women with children; reentry halfway houses and community supervision for men and women; and supportive housing and housing stability services programs. Our team provides creative solutions that support individual and community safety as well as holistic wellness and recovery.
RS EDEN requires all new hire candidates for this position to successfully undergo and pass a criminal history background check, and driver record screen (DMV check).
We offer competitive compensation and benefits package including:
Health, Dental, and Vision. Life and Long-Term disability insurance.
Retirement plan with company contribution
Generous paid time off
12 annual holidays
Tuition Reimbursement
Note: This job description is not intended to be an inclusive list of responsibilities, but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time-to-time by the supervisor and the position may become specialized in focus, all of which would also be considered a part of this job description. All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor.
AA/EEO
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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About Rs Eden

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

51 - 200 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1971

Social media

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