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Supportiv Jobs in Arizona (NOW HIRING)

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LifeTree Inc., a DDD agency, is seeking an experienced, professional, and highly capable IT Operations & Infrastructure Administrator to lead and support the modernization of our organization ...

Be Seen First

LifeTree Inc., a DDD agency, is seeking an experienced, professional, and highly capable IT Operations & Infrastructure Administrator to lead and support the modernization of our organization ...

Supportiv information

What is Supportiv?

Supportiv is an online peer-to-peer support platform designed to provide mental health and emotional support through anonymous group chats. Users can join topic-based conversations, share their feelings, and receive guidance from trained moderators and peers in a safe, stigma-free environment. The platform is accessible 24/7 and aims to support individuals coping with stress, anxiety, relationship issues, and other life challenges. Supportiv is not a replacement for therapy, but serves as a valuable resource for immediate emotional support and community connection.

How do Supportiv moderators collaborate with mental health professionals and other team members to ensure a safe and supportive environment?

Supportiv moderators work closely with mental health professionals, technical teams, and fellow moderators to maintain a safe and welcoming online community. They receive ongoing training from licensed experts and regularly participate in team meetings to discuss challenging situations and share best practices. This collaborative approach ensures moderators can quickly escalate complex issues, provide accurate information, and continuously improve the support experience for users. Working in this role involves active communication and teamwork, making it essential to be open to feedback and adapt to evolving community needs.

What are the key skills and qualifications needed to thrive as a Supportiv counselor, and why are they important?

To thrive as a Supportive Counselor, you need a background in psychology or counseling, active listening skills, and often a relevant certification or degree. Familiarity with secure online chat platforms, basic mental health screening tools, and confidentiality protocols is typically required. Exceptional empathy, nonjudgmental communication, and emotional resilience help individuals excel in this role. These skills and qualities are crucial for providing effective emotional support, ensuring client trust, and maintaining ethical standards in sensitive situations.

What is the difference between Supportiv vs Customer Support Specialist?

AspectSupportivCustomer Support Specialist
CredentialsTypically no formal certifications requiredOften requires customer service or support certifications
Work EnvironmentOnline, remote support platformOffice or remote customer service centers
Industry UsageUsed mainly in mental health and peer support servicesCommon across retail, tech, and service industries
Job FocusProviding peer or mental health supportHandling customer inquiries and issues

Supportiv primarily focuses on mental health and peer support via online platforms, requiring minimal formal credentials. In contrast, Customer Support Specialists typically work in customer service roles across various industries, often with certifications and a focus on resolving customer issues. Both roles involve communication skills but serve different purposes and environments.

What are popular job titles related to Supportiv jobs in Arizona?

For Supportiv jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Supportiv jobs in Arizona look for?

The top searched job categories for Supportiv jobs in Arizona are:

Infographic showing various Supportiv job openings in Arizona as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 42% Physical, 4% Hybrid, and 54% Remote job distribution.

IT Operations and Infrastructure Administrator

Phoenix, AZ • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 11 days ago

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Job description

LifeTree Inc., a DDD agency, is seeking an experienced, professional, and highly capable IT Operations & Infrastructure Administrator to lead and support the modernization of our organization’s technology environment. This role is ideal for an individual who understands both technology and business operations and can successfully bridge the gap between technical solutions and operational impact.

The ideal candidate will have strong experience in Microsoft business technologies, infrastructure management, endpoint management, cybersecurity, and organizational technology transformation. This individual must be comfortable working directly with executive leadership, managing sensitive information, and implementing scalable solutions in a growing healthcare services organization.

This role will be instrumental in completing the transition of the organization from Microsoft 365 Consumer platforms to Microsoft 365 Business/Enterprise environments while helping establish modern IT infrastructure standards, security practices, backup systems, endpoint management, and operational processes.

Key Responsibilities:

Microsoft 365 & Cloud Administration

  • Lead migration and administration of Microsoft 365 Business/Enterprise environments
  • Administer and support:
      • Microsoft Intune
      • Microsoft Entra ID (Azure AD)
      • Microsoft Purview
      • Exchange Online
      • SharePoint Online
      • Teams
      • OneDrive
  • Configure identity, access management, conditional access, MFA, and security policies
  • Develop governance standards for user access, data retention, device management, and compliance
  • Support onboarding/offboarding processes and user lifecycle management

Infrastructure & Systems Management

  • Design, implement, and maintain on-premises server infrastructure and network-connected systems
  • Establish and manage:
      • File storage solutions
      • Backup and disaster recovery systems
      • Server monitoring and maintenance
      • Endpoint imaging and deployment standards
      • Network storage and shared drive architecture
  • Manage backup technologies including Veeam or equivalent enterprise backup solutions
  • Coordinate hardware lifecycle management including laptops, desktops, and peripheral devices

Endpoint & Device Management

  • Develop standardized computer imaging and deployment processes
  • Manage Windows device provisioning, policies, patching, and security through Intune and related tools
  • Implement endpoint security best practices and compliance standards
  • Ensure consistent user experiences across devices and locations

Security & Compliance

  • Assist in establishing and enforcing cybersecurity best practices
  • Monitor and respond to security risks, vulnerabilities, and compliance concerns
  • Maintain data protection and access control standards appropriate for healthcare environments
  • Partner with leadership on security awareness and operational risk mitigation

Operational & Strategic Support

  • Serve as a trusted technology partner to executive leadership and operational teams
  • Evaluate and recommend technology improvements with consideration for operational workflows and user impact
  • Communicate technical concepts in a clear, business-friendly manner
  • Assist in developing long-term IT roadmaps, standards, and scalable processes
  • Provide hands-on troubleshooting and proactive problem resolution

What We’re Looking for in a Candidate:

  • Strong critical thinking and analytical problem-solving skills
  • Highly detail oriented with strong organizational abilities
  • Professional demeanor and executive-level communication skills
  • Ability to balance technical priorities with operational realities
  • Proactive and solution-oriented mindset
  • Strong documentation and process development skills
  • Ability to work independently while collaborating across departments
  • Comfortable operating in fast-paced and evolving environments
  • Strong sense of accountability, ownership, and follow-through

Qualifications/Required Experience:

  • Minimum 5 years of progressive IT systems/operations administration or infrastructure experience
  • Experience working within corporate or multi-department operational environments
  • Strong experience with:
      • Microsoft 365 Business/Enterprise
      • Intune
      • Entra ID (Azure AD)
      • Purview
      • Veeam
      • Windows Server environments
      • Endpoint management and imaging
  • Experience implementing or supporting infrastructure modernization initiatives
  • Experience supporting executive leadership and managing confidential information
  • Must be authorized to work in the U.S.

Preferred Experience

  • Experience in healthcare, home health, behavioral health, or regulated service industries preferred
  • Familiarity with HIPAA/security compliance environments
  • Experience with hybrid cloud/on-prem infrastructure environments
  • Experience developing IT policies, procedures, and governance standards

Benefits:

  • Medical, Dental, and Vision Insurance
  • Paid-Time Off
  • Collaborative team environment
  • Opportunities for advancement
  • Energetic and supportive company environment

Location: Scottsdale, AZ (Tatum Blvd & Cactus Rd)

Schedule: Full-Time, Monday–Friday, 40 hours/week

Work Environment: On-site only (no remote or hybrid options)

Company Description

LifeTree Inc. is a fresh and exciting place to work! We are a progressive company that is committed to human development and promoting the independence of each person we provide service to, facilitating their individual choice to enable them to live their preferred lifestyle, whilst offering support to their families and loved ones. We are passionate about improving the quality of life of those we serve while providing respect and dignity to all we work with.