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Support Worker Jobs in Calgary, AB (NOW HIRING)

Aerotek

Customer Support Associate

Calgary, AB

Working at Aerotek and why you will love it... We are a team of driven people who push ourselves ... We are actively interviewing and hiring for Customer Support Associates to join our team! Summary ...

Robertson College

Academic Support Specialist

Calgary, AB · Hybrid

$29K/yr

Overview Reporting to the Manager, Academic Support, the Academic Support Specialist is a member of ... working relationships with students and team members. * Ability to multitask and manage deadlines ...

New

Brandt

Customer Support Advisor

Calgary, AB · On-site

... sales support to new and existing customers. Who We Are Brandt is a customer driven company ... And really, there's no place we'd rather be because just like them, it's when we're working hard ...

Canadian Natural

Deskside Support Student

Calgary, AB · On-site

Working at the head offices of a world-class company will offer you countless opportunities to ... Project Support * Exposure to IS projects implies opportunities for growth and learning * Could ...

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Support Worker information

See Calgary, AB salary details

$7

$25

$193

How much do support worker jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for support worker in Calgary, AB is $25.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $18.99 per hour, depending on experience, location, and employer.

What is a support worker?

Support Workers are professionals who assist individuals with physical, mental, or social challenges to live independently and improve their quality of life. They often work with people who have disabilities, mental health conditions, or are elderly, providing help with daily activities, personal care, and emotional support. Support Workers may work in clients' homes, care facilities, or community settings, and their duties can vary depending on the needs of those they support. Their goal is to empower clients to achieve their personal goals and participate fully in society.

What are some common challenges support workers face when assisting clients with diverse needs?

Support Workers often encounter challenges such as balancing the varying needs of multiple clients, managing emotional or behavioral difficulties, and maintaining professional boundaries. Adapting support strategies to suit each individual's unique circumstances requires patience, flexibility, and strong communication skills. Additionally, collaborating effectively with families, healthcare professionals, and other team members is essential to ensure comprehensive care and positive outcomes for clients.

What are the key skills and qualifications needed to thrive as a support worker, and why are they important?

To thrive as a Support Worker, you need a foundational understanding of care principles, safeguarding, and often a relevant qualification such as a Level 2 or 3 Diploma in Health and Social Care. Familiarity with care planning systems, risk assessment tools, and basic first aid or medication administration certifications is typically required. Compassion, patience, and strong interpersonal skills help build trust and rapport with clients facing various challenges. These skills are crucial for delivering safe, person-centered support that enhances clients' well-being and independence.
More about Support Worker jobs

What are the most commonly searched types of Support Worker jobs in Calgary, AB?

The most popular types of Support Worker jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Support Worker jobs?

Cities near Calgary, AB with the most Support Worker job openings:

Support Worker jobs near you
Infographic showing various Support Worker job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $52,721 per year, or $25.3 per hour.

Applications Support Representative

Hexagon

Calgary, AB

Full-time

Posted 6 days ago

Job description

Overview

Hexagon's Autonomous Solutions division is looking for an Applications Support Representative to join our team in Calgary, AB. Reporting to the Team Lead, North America Customer Support, this role will be an integral part of a 24/7 frontline support team, providing technical and application support to customers worldwide while helping deliver an exceptional customer experience.

The Location:This position is based in Calgary, AB.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.  Our technologies are shaping the production and people-related ecosystems to become increasingly connected and autonomous, ensuring a scalable, sustainable future.

Responsibilities

AsApplications Support Representativeyou will be responsible for these activities:

  • Answer incoming calls and emails from customers worldwide seeking system, product, and application support.
  • Complete case logging activities within the customer case management system.
  • Review, prioritize, and manage support cases in accordance with established service level agreements while setting customer expectations.
  • Resolve customer inquiries and requests with known solutions.
  • Triage and assign incoming cases using a foundational understanding of highly technical GNSS products.
  • Escalate support cases to second-tier support teams when required.
  • Issue service notifications and communicate critical updates.
  • Identify and respond to mass-impact events affecting customers.
Qualifications

Must Have:

  • Technical diploma or degree in Geomatics Engineering, Electrical Engineering, or a related technology discipline.
  • Experience working directly with customers, preferably in a support or service delivery environment.
  • Excellent verbal and written English communication skills.
  • Ability to work 12-hour shifts on a 4-day-on, 4-day-off rotation, including overnight shifts, evenings, weekends and holidays

Nice To Have:

  • 2+ years of experience in a highly technical support environment.
  • Frontline support or helpdesk experience.
  • Basic understanding of GNSS products and applications.
  • Experience using Salesforce or a similar CRM platform.

Key Success Factors:

  • Exceptional interpersonal skills and the ability to work effectively with others.
  • Strong attention to detail and excellent organizational skills.
  • Ability to manage multiple priorities and tasks simultaneously.
  • Energetic and customer-focused approach with outstanding people skills.
  • Comfortable working independently while recognizing when to seek assistance.
  • Strong collaboration skills and ability to contribute positively within a team environment.

Not sure if you meetall the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment.If you're excited about the opportunities this role could bring, we encourage you to apply. If you have any questions about the role or our company, please email our team at hrrecruitingteam.ap@hexagon.com and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

Employment Type: FULL_TIME

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