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Support Supervisor Jobs in Virginia (NOW HIRING)

Performs administration and integration of local area network(s) (LAN) and wireless local area networks (WLAN), under the direction of the IT Systems Support Supervisor, IT Systems Support Manager ...

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Showing results 21-40

Support Supervisor information

See Virginia salary details

$22.3K

$67.3K

$120K

How much do support supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for support supervisor in Virginia is $67,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the duties of a support supervisor?

A support supervisor oversees customer support teams, ensuring efficient handling of inquiries and issues. They assign tasks, monitor team performance, provide training, and implement policies to improve service quality, often using support software tools. Strong communication, leadership skills, and knowledge of support processes are essential for this role.

How to be a support supervisor?

To become a support supervisor, gain experience in customer support or technical support roles, develop strong leadership and communication skills, and often obtain relevant certifications such as ITIL or customer service management. Supervisors typically oversee support teams, manage workflows, and ensure quality service delivery, requiring good problem-solving abilities and familiarity with support tools like ticketing systems. A bachelor's degree in a related field can also enhance prospects for advancement.

What is the difference between Support Supervisor vs Customer Service Manager?

AspectSupport SupervisorCustomer Service Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's or bachelor's degreeBachelor's degree often preferred; experience in customer service roles
Work EnvironmentCall centers, technical support teams, retail supportCustomer service departments across various industries
Employer & Industry UsageTech companies, retail, telecom, service providersRetail, finance, hospitality, and other service industries
Common Search & Comparison IntentUnderstanding team leadership roles in supportManaging customer service operations and strategies

The Support Supervisor typically oversees support teams, focusing on daily operations and team management. The Customer Service Manager has a broader role, managing overall customer service strategies and ensuring customer satisfaction. While both roles require strong communication skills and experience in support or customer service, the Support Supervisor is more team-focused, whereas the Customer Service Manager handles higher-level planning and customer relations.

How does a support supervisor balance coaching team members with managing daily customer support operations?

A Support Supervisor is responsible for both guiding their team’s professional development and ensuring that daily support operations run smoothly. This often involves holding regular one-on-one meetings to provide feedback, monitoring performance metrics, and addressing escalated customer issues. Supervisors also coordinate schedules, allocate resources, and implement process improvements, all while fostering a collaborative and positive team environment. Successful supervisors use strong organizational and communication skills to balance these responsibilities effectively.

What are the key skills and qualifications needed to thrive as a support supervisor?

To thrive as a Support Supervisor, you need expertise in customer service management, team leadership, and problem-solving, typically supported by relevant experience or a degree in business or a related field. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and workforce management tools is often required. Exceptional communication, conflict resolution, and motivational skills help you guide and inspire your team. These abilities ensure efficient operations, high team performance, and positive customer experiences.
What are popular job titles related to Support Supervisor jobs in Virginia? For Support Supervisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Support Supervisor jobs in Virginia look for? The top searched job categories for Support Supervisor jobs in Virginia are:
Infographic showing various Support Supervisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,317 per year, or $32.4 per hour.

Office Support Supervisor - Randolph-Macon College

Aramark

Ashland, VA

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,264 frontline employees who took The Breakroom Quiz

388th of 483 rated business services


Job description

Job Description


The Office Support Supervisor will be responsible for the supervision and control of general office functions: payroll, A/P, A/R, sales reporting, inventory, and operating statements. Supervises day-to-day data collection and completes basic accounting reports.

Compensation Data

COMPENSATION: The Hourly rate for this position is $20.00 to $25.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

•    Analyses and coordinates office operations and procedures such as typing, accounts payable, accounts receivable, payroll, flow of correspondence, filing, requisition of supplies, and other clerical services.
•    Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow.
•    Establishes uniform correspondence procedures
•    Formulates procedures for detailed retention, protection, retrieval, transfer, and disposal of records.
•    Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
•    Prepares activities reports for mentorship of management, using computer.
•    Coordinates activities of various clerical departments or workers with department.
•    Assists unit management in the preparation of organizational invoices and monthly financial and other accounting responsibilities as needed.
•    May compile, store, and retrieve managerial data, using computer.
•    Help coordinate and supervise meetings within the office.
•    Responsible for maintaining inventory for office supplies and stocking daily.
•    Responsible for being the point person in the office for resolution to IT glitches and outages that effect the entire office.
•    Responsible for ensuring office is well maintained and being tended to accurately by maintenance and janitorial staff.
•    Other duties as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
 

Qualifications

•    Use logical thinking to perform a variety of office tasks that require special skills and knowledge
•    Make decisions based on company policy and good judgment
•    Follow instructions without close supervision
•    Speak and write clearly and accurately
•    Plan your own work and sometimes the work of others
•    Proficient with all Microsoft Applications
•    Requires basic accounting skills. 
•    Must have developed language skills to the point to be able to: Write announcements, letters, summaries, and reports, using prescribed format
•    Minimum 2 years experience preferred 4 years exirience.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
 

Education
About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.


What Aramark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aramark logo

About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US