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Support Services Technician Jobs (NOW HIRING)

WCPSS

Internal Support Services Technician

Raleigh, NC · On-site

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...

WCPSS

Internal Support Services Technician

Raleigh, NC · On-site

$33K - $41K/yr

Overview POSITION TITLE (Oracle title) INTERNAL SUPPORT SERVICES (ISS) TECHNICIAN WORKING TITLE ISS Technician-Surplus SCHOOL/DEPARTMENT Purchasing LOCATION Rock Quarry, Raleigh, NC PAY GRADE ...

Therakos

IT Support Services Technician

Bridgewater, NJ

$22 - $30.25/hr

Job Title IT Support Services Technician Requisition JR000015902 IT Support Services Technician (Open) Location Bridgewater, NJ Additional Locations Summary The IT Support Services Technician ...

Tri-C

Academic Support Services Technician

Parma, OH · On-site

$20.50 - $28/hr

Academic Support Services Technician Department: Learning Commons Location: Western Campus Reports To: Supervisor, Learning Commons Recruitment Type: External/Internal Requisition ID: req7271 ...

Corewell Health

Support Services Technician

Zeeland, MI · On-site

$16 - $22/hr

Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and ...

Tri-C

Academic Support Services Technician

Parma, OH · On-site

Provides support for Media Services including equipment reservations, checkouts, inventory, and service tickets. * Performs campus repairs, preventative maintenance and functionality testing of ATCs ...

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Support Services Technician information

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$42

How much do support services technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for support services technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a support services technician?

Support Services Technicians are professionals who provide technical assistance and support to an organization's staff, often related to computer systems, hardware, software, and network issues. They troubleshoot problems, answer questions, and help maintain technology systems to ensure smooth business operations. Their role may also involve installing equipment, performing routine maintenance, and training employees on new technologies. Support Services Technicians are essential for minimizing downtime and keeping workplace technology running efficiently.

How does a support services technician typically collaborate with other departments to resolve technical issues?

Support Services Technicians often serve as a bridge between end-users and specialized IT teams. They collaborate closely with departments such as network administration, software development, and cybersecurity to escalate and resolve complex technical issues that go beyond routine troubleshooting. Regular communication and ticket updates ensure that users stay informed and that solutions are implemented efficiently. Building strong working relationships with these teams can also lead to increased knowledge sharing and new opportunities for professional development.

What are the key skills and qualifications needed to thrive as a support services technician, and why are they important?

To thrive as a Support Services Technician, you need a strong foundation in troubleshooting, hardware and software maintenance, and a relevant technical diploma or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard operating systems is typically required. Strong communication, customer service, and problem-solving skills help technicians effectively assist users and resolve issues promptly. These abilities ensure reliable technical support, minimize downtime, and enhance overall productivity within an organization.

What is the difference between Support Services Technician vs Help Desk Technician?

AspectSupport Services TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Help Desk certifications
Work EnvironmentOn-site, technical support, hardware and software troubleshootingRemote or on-site, customer support, issue resolution
Industry UsageIT support, corporate, healthcare, educationIT support, customer service, retail, corporate

The Support Services Technician and Help Desk Technician roles both require technical certifications like CompTIA A+ and involve troubleshooting hardware and software issues. Support Services Technicians often work on-site providing hands-on support, while Help Desk Technicians typically handle remote customer inquiries. Both roles are essential in IT support environments but differ mainly in work setting and scope of support.

What states have the most Support Services Technician jobs?

States with the most job openings for Support Services Technician jobs include:

What are popular job titles related to Support Services Technician jobs?

For Support Services Technician jobs, the most frequently searched job titles are:

Support Services Technician jobs near you
Infographic showing various Support Services Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Community Support Services Technician

Valdosta, GA • On-site

Volunteers of America Southeast, Inc
201 - 500 employees
Learn more about Volunteers of America Southeast, Incexternal

$13 - $17.50/hr

Part-time

Re-posted 15 days ago

Job description

Community Support Services Technician
Status: Part-time
Shift: 4:00 pm - 12:00 am Monday - Friday (3-4 days per week) amp; Alternate Shifts on Weekends: 12:00 pm - 6:00 pm or 6:00 pm - 12:00 am. May be required to work a 12-hour shift one weekend per month.
The Pines is a long-term treatment facility for women with children. The CSST position is to monitor the campus during non-clinical hours to assist the families and monitor the campus for safety.
Responsibilities/Function:
The Community Support Services Technician (CSST) is responsible for providing community support services for all individuals enrolled in services, as well as all children, guests and city or county officials. Must comply with all VOASE Personnel Policies and Procedures.
Qualifications:
The position requires a High School Diploma/GED. Security or social service experience is preferred. If in recovery, the Community Support Services Technician must have a minimum of two (2) years continuous sobriety. The position requires effective communication skills. Must be at least eighteen (18) years of age. Must possess a valid GA drivers’ license and continually meet the requirements of VOASE’s vehicle insurance company.
Principal Activities:
  1. Perform routine checks on all individuals receiving services and their children.
  2. Monitor campus to include grounds, front gate and general facilities.
  3. Assist residents, their guests and any city or county officials with accessing necessary information during visit to the campus.
  4. Answer phone and direct inquiries to appropriate staff members.
  5. Assist with monitoring contraband entering campus via persons served or guests through routine searches of all packages and vehicles as deemed appropriate.
  6. Maintain communication with Program Manager and other staff members to ensure campus safety.
  7. Contact law enforcement when necessary to secure or deter criminal and / or other types of disruptive behavior.
  8. Document accurately and timely according to agency policies and procedures, including reports or logs for each shift to provide accurate documentation on all persons served and their families.
  9. Maintain a current CPR and First Aid certificate.
  10. Comply with all agency policies and procedures.
Physical Demands:
The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hand to finger, handle, or feel objects, tools or controls reach with hands and arms, balance; stoop; kneel, crouch; or crawl; talk or hear. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by the job include close vision, color vision, peripheral vision, depth perception and the ability to adjust or focus.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time.

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