ZipRecruiter

Log In

1

Support Serviceability Specialist Jobs (NOW HIRING)

RXinsider LTD.

The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who ... reliability, serviceability, and a high-quality customer experience throughout the product ...

New

Teradyne

Product Support Engineer

North Reading, MA · On-site

$121K/yr

North Reading, MA, US We are the global test and automation specialists, powering next-generation ... Lead installation and serviceability discussions as part of design reviews Support system install ...

ZEISS

Service Specialist & 2nd Level Support

Wixom, MI · On-site +1

$73K - $91K/yr

The Service Specialist & 2nd Level Support provides structured technical expert support to SSCs and ... on serviceability). * Contribute to continuous improvement of service processes through feedback ...

ZEISS

Service Specialist & 2nd Level Support

Minneapolis, MN · On-site +1

$73K - $91K/yr

The Service Specialist & 2nd Level Support provides structured technical expert support to SSCs and ... on serviceability). * Contribute to continuous improvement of service processes through feedback ...

IQS

Service Specialist & 2nd Level Support

Minneapolis, MN · On-site

$73K - $91K/yr

The Service Specialist & 2nd Level Support provides structured technical expert support to SSCs and ... on serviceability). * Contribute to continuous improvement of service processes through feedback ...

Zeiss Inc

Service Specialist & 2nd Level Support

Osseo, MN · On-site

$73K - $91K/yr

The Service Specialist & 2nd Level Support provides structured technical expert support to SSCs and ... on serviceability). * Contribute to continuous improvement of service processes through feedback ...

IQS

Service Specialist & 2nd Level Support

Wixom, MI · On-site

$73K - $91K/yr

The Service Specialist & 2nd Level Support provides structured technical expert support to SSCs and ... on serviceability). * Contribute to continuous improvement of service processes through feedback ...

Daikin

Product Specialist 2

... Support Specialist. • Represent department at Product Development, Production, Quality and Transition Schedule Meetings, and provide input on improving serviceability and safety of products. • ...

New

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsSupport Serviceability Specialist Jobs

Support Serviceability Specialist information

See salary details

$12

$24

$45

How much do support serviceability specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for support serviceability specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Support Serviceability Specialist jobs?

For Support Serviceability Specialist jobs, the most frequently searched job titles are:

Infographic showing various Support Serviceability Specialist job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 94% Part Time, 2% Temporary, and 1% Nights. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

System Support Specialist 1

Sparks, MD • On-site

Becton, Dickinson and Company
Medical Equipment and Supplies Manufacturing • 10K+ employees
Learn more about Becton, Dickinson and Companyexternal

Full-time

Medical, Life

Re-posted 20 days ago

Key responsibilities

  • Evaluate problems of moderate complexity and apply analytical/scientific principles to provide solutions.

  • Drive root cause investigations, both remote and on-site, to resolve field issues and collaborate across Service, Quality, and R&D.

  • Collect, analyze, and interpret service, product health, and field performance data to identify trends and support operational and system improvements.

BD rating

7.3

Company rating: 7.3 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters' innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Summary:

The System Support Specialist 1 (SSS1) is an entry-level service engineering professional who serves as a key technical contributor within Global Technical Services for the BD COR System. In this role, the SSS1 applies systems-thinking principles to support fielded diagnostic systems, ensuring product reliability, serviceability, and a high-quality customer experience throughout the product lifecycle.

The SSS1 works under general direction and collaborates closely with Field Service, Engineering subject matter experts (SMEs), Quality, Manufacturing and R&D partners to investigate issues, analyze performance data and support sustaining and continuous improvement initiatives. While not an R&D role, the SSS1 leverages foundational engineering concepts to translate real-world field performance into actionable service solutions and feedback for product improvement.This position offers broad exposure to complex electro-mechanical and software-driven diagnostic systems, as well as structured methodologies for troubleshooting and performance monitoring in a regulated environment.

Ideal Candidate:

The successful SSS1 willdemonstratea strong commitment to thoroughness and attention to detail when investigating technical issues, ensuring that root causes are fully understood, clearly documented, and effectively addressed. The SSS1 will bring a proactive mindset,identifyingpotential system, service, or process risks early, andleveragestrong problem-solving skills to guideand influence others. This includes applying clear logic, data-driven insights, and sound technical judgment to support decisions. Strong written, verbal, and interpersonal communication skills are essential for this role.

Responsibilities:

  • Evaluates problems of moderate complexity and applies analytical/scientific principles to provide solutions to a variety of technical problems under general direction.

  • Drives root cause investigations, both remote and on-site, to resolve field issues, collaborating across Service, Quality and R&D.

  • Assumes a technical contributor role and works closely with other functional groups, such as systems engineering, software engineering, qualityengineeringand operations.

  • Collects,analyzesand interprets service, producthealthand field performance data toidentifytrends, supportcorrectiveand preventative actions, and propose operational and system improvements.

  • Develops,reviewsandmaintainsservice engineering documentation, including service procedures,checklistsand technical guides.

Minimum Qualifications:

  • B.S. in Mechanical, Biomedical, Electrical Engineering, or closely related discipline.

  • Relevantinternship or thesis-based applications in fields such as Medical Technology, Life Sciences, and Diagnostic Instrument development or a combination of education andprofessionalexperience.

  • Experienceevaluatingtechnical problems using analytical and data-driven approaches.

  • Familiarity with electro-mechanical systems, automation, and software-enabled instrumentation.

  • Experience or willingnessto work effectively as a technical contributor on cross-functional teams.

  • Ability to work Onsite daily

PreferredEducation &Experience:

  • M.S. in Mechanical, Biomedical, Electrical Engineering, or closely related discipline.

  • Exposure to diagnostic instrumentation, preferablythat whichleveragesautomation technologies such as fluid handling, robotics, imaging systems, and spectral/fluorescent analysis.

  • Experience working in FDA and/or ISO regulated environments.

  • Experience supporting global or cross-regional teams.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

.

Primary Work LocationUSA MD - Sparks - 7 Loveton CircleAdditional LocationsWork Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$66,700.00 - $106,700.00 USD Annual

What BD employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BD logo

About BD

Sourced by ZipRecruiter

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Industry

Medical equipment and supplies manufacturing and manufacturing

Company size

10,000+ Employees

Headquarters location

Franklin Lakes, NJ, US

Social media

FacebookTwitter

View All BD Jobs

Apply