Support Service Worker Jobs in Delta, BC (NOW HIRING)

Come work as a Mental Health Rehabilitation Worker with Vancouver Coastal Health (VCH) on the BC Psychosis Program at UBC Hospital in Vancouver, BC. Apply now to join our team!

Within the context of a client and family-centred recovery model and in accordance with established vision and values of the organization, works as a member of an interdisciplinary tertiary mental health team to provide comprehensive psychosocial rehabilitation services within a recovery framework. A primary goal of the tertiary mental health program is to successfully support individuals in returning to the community through increasing functional skills and abilities, reducing the positive and negative symptoms of psychiatric illness, increasing coping strategies to mitigate treatment resistant psychiatric symptoms, minimizing challenging behaviours, increasing social interconnections and improving physical health and wellness.
Reporting to the Program Coordinator and under the daily direction of the Registered Nurse and/or Registered Psychiatric Nurse, the Mental Health Rehabilitation Worker provides support to the recovery of individuals living with severe and persistent mental illnesses who require resources beyond the scope of secondary mental health services due to the intensity, complexity or intractability of their symptoms. Provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance and support to access resources to individuals with complex severe and persistent mental illnesses. Works collaboratively with the interdisciplinary team to assist in the development of individualized rehabilitative treatment plans. Contributes to the overall evaluation of the client. Observes and monitors clients’ progress, symptoms and behavioural changes and reports significant observations. Establishes, maintains and enhances therapeutic relationships based on respect. Promotes independence for client while supporting them with activities of daily living such as personal care, including bathing, grooming, dressing, oral hygiene, toileting needs, perineal care and incontinence supply changes; community appointments/errands/activities; and meal planning and preparation. Assists in maintaining a safe environment for clients and the team. Participates in team meetings, engages in team planning and quality improvement activities, and maintains and updates own knowledge.

About the BC Psychosis Program at UBC Hospital (UBCH)

The BC Psychosis Program at UBC Hospital (UBCH) provides unique, highly specialized inpatient services to patients who require treatments for psychotic illness when other treatment approaches have been ineffective or partially effective. The expected length of stay is four to six months.

Within the context of a client and family-centred recovery model and in accordance with established vision and values of the organization, works as a member of an interdisciplinary tertiary mental health team to provide comprehensive psychosocial rehabilitation services within a recovery framework. A primary goal of the tertiary mental health program is to successfully support individuals in returning to the community through increasing functional skills and abilities, reducing the positive and negative symptoms of psychiatric illness, increasing coping strategies to mitigate treatment resistant psychiatric symptoms, minimizing challenging behaviours, increasing social interconnections and improving physical health and wellness.

Education, Training and Experience

• Grade 12, Social Services Diploma, or Certificate from a recognized Health Care Worker educational program, such as Health Care Support Worker Certificate, Certificate in Community Mental Health, Human Service Worker Certificate or Addictions Worker Certificate, plus two (2) years' experience working in a psychiatric setting with individuals who have complex mental health and addictions issues, or other qualifications determined to be reasonable and relevant to the level of work.
• Successful candidates may be required to successfully complete a Food Safe certification course if applicable to the designated program during their orientation/qualifying period in order to be deemed to have successfully passed their qualifying period.

Skills and Abilities:

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize the work.
• Ability to operate related equipment.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.