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Support Service Worker Jobs in Castlegar, BC (NOW HIRING)

FASD Keyworker

Castlegar, BC · On-site

CA$30.25 - CA$31.75/hr

The Support Services for Families (with FASD) Program provides community-based outreach support ... Clinical experience working in supportive role with children with FASD and their families. * Good ...

FASD Keyworker

Castlegar, BC · On-site

$30.25 - $31.75/hr

The Support Services for Families (with FASD) Program provides community-based outreach support ... Clinical experience working in supportive role with children with FASD and their families. * Good ...

As a Service Advisor, you are responsible for working with members of the Castlegar Toyota team in ... Provide support for all owner inquiries, whether phone or in person, to assure the customer does ...

As a Service Advisor, you are responsible for working with members of the Castlegar Toyota team in ... Provide support for all owner inquiries, whether phone or in person, to assure the customer does ...

As a Service Advisor, you are responsible for working with members of the Castlegar Toyota team in ... Provide support for all owner inquiries, whether phone or in person, to assure the customer does ...

As a Service Advisor, you are responsible for working with members of the Castlegar Toyota team in ... Provide support for all owner inquiries, whether phone or in person, to assure the customer does ...

If you're looking for flexible working that fits around your commitments, we've got you covered! We ... and bereavement support * Asda Allies Inclusion Networks - helping colleagues to make sure ...

If you're looking for flexible working that fits around your commitments, we've got you covered! We ... and bereavement support * Asda Allies Inclusion Networks - helping colleagues to make sure ...

Regular Full-Time Service Advisor

Nelson, BC · On-site

CA$42K - CA$53K/yr

As a Service Advisor in our Member Contact Centre, you'll be one of the first voices our customers ... ways of working. On-the-job training is available, with support from a network of leaders and ...

Stockperson/Cartpusher

Trail, BC · On-site

CA$18.40/hr

WHAT YOU'LL DO Support Customer Service Operations Collect shopping carts from cart corrals, the ... Flexibility (Availability/Work Schedule) Be open to working a variety of shifts, including evenings ...

You can demonstrate 1 year experience in working with clients and achieving sales results. It's an ... and client service. This posting is for a role we regularly recruit for to support our talent ...

You can demonstrate 1 year experience in working with clients and achieving sales results. It's an ... and client service. This posting is for a role we regularly recruit for to support our talent ...

... tailored service, and recommend the right products and solutions that will help their financial ... You can demonstrate 1 year experience in working with clients and achieving sales results. It's an ...

... tailored service, and recommend the right products and solutions that will help their financial ... You can demonstrate 1 year experience in working with clients and achieving sales results. It's an ...

... tailored service, and recommend the right products and solutions that will help their financial ... You can demonstrate 1 year experience in working with clients and achieving sales results. It's an ...

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Support Service Worker information

What is a support service worker?

Support Service Workers are professionals who provide essential assistance in various settings such as healthcare, education, and social services. Their duties may include helping clients with daily tasks, offering emotional support, performing administrative work, or ensuring a safe and clean environment. They play a critical role in supporting the primary staff and improving the quality of services offered to clients or patients. Their work often requires strong interpersonal skills, empathy, and the ability to respond to diverse needs.

What are the key skills and qualifications needed to thrive as a support service worker?

To thrive as a Support Service Worker, you need a solid understanding of client care, basic health and safety procedures, and often a high school diploma or relevant certification such as a Personal Support Worker (PSW) certificate. Familiarity with assistive devices, documentation systems, and workplace safety protocols is typically required. Compassion, patience, and strong interpersonal skills help you build trust and effectively support clients’ daily living needs. These skills and qualities are essential for delivering reliable assistance and ensuring the safety and well-being of those you support.

What are some common challenges support service workers face when balancing multiple client needs?

Support Service Workers often manage the needs of multiple clients with varying priorities, which can be challenging when schedules conflict or urgent situations arise. Staying organized, communicating clearly, and setting realistic expectations with clients and colleagues are key strategies for success. It’s also common to collaborate closely with supervisors and other team members to ensure clients receive consistent, high-quality support. Developing strong time management skills and practicing self-care can help prevent burnout and maintain job satisfaction.

What is the difference between Support Service Worker vs Customer Service Representative?

AspectSupport Service WorkerCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentHealthcare, social services, community centersCall centers, retail, corporate offices
Industry UsageSocial services, healthcare, public assistanceRetail, telecommunications, banking

Support Service Workers and Customer Service Representatives both assist clients and customers, but Support Service Workers typically work in social or healthcare settings providing direct support, while Customer Service Representatives mainly handle inquiries and support via phone or online in retail or corporate environments. Both roles require strong communication skills and a high school diploma, but their work settings and specific duties differ significantly.

What cities near Castlegar, BC are hiring for Support Service Worker jobs?

Cities near Castlegar, BC with the most Support Service Worker job openings:

Infographic showing various Support Service Worker job openings in Castlegar, BC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

FASD Keyworker

arc programs

Castlegar, BC • On-site

CA$30.25 - CA$31.75/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 26 days ago


Job description

Who We Are:

arc programs exists to create thriving communities, free of systemic barriers and full of belonging, equity, and hope. We have a bold vision to ensure everyone in our communities feels connected and cared for, and we are excited to be expanding our team to help us accelerate our impact!


We're Hiring!

arc programs is now accepting applications for a Keyworker position with the Support Services for Families (with FASD) Program, to join our Castlegar office, serving the West Kootenays.


The Support Services for Families (with FASD) Program provides community-based outreach support designed to enhance protective factors and reduce risk factors for young people with FASD, and to build the capacity of their families to provide ongoing nurturing care for their children.


The Keyworker provides case management support, service coordination, and assistance to families to implement the recommendations of the IHCAN Assessment provided by the Interior Health Children’s Assessment Network.


Hours / Schedule:

  • Full-Time, Permanent
  • Based on 37.5 hours per week.


Responsibilities:

The FASD Keyworker responsibilities include:

  • Services include providing FASD parenting education and consultation, support accessing other needed community resources.
  • Provide individual or family counselling, advocacy and support for education planning and services, and coordination / implementation of assessment recommendations.
  • Provide a Parent/Caregiver Support component, which provides the opportunity for parents and caregivers to connect with one another in a safe and supportive environment.
  • Preparing program financial reports, both program reports and agency reports to funders, in collaboration with the CEO and/or President.


Preferred Education and Experience:

The qualifications of the position consist of the following:

  • MSW (Master of Social Work), or comparable master's level education.
  • Psychiatric Nurse
  • BSW, or BACYC and 2 years related experience.
  • BA and 3 years related clinical experience.
  • A minimum of 6 years combined profession-specific education and related clinical experience.


Preferred Types of Related Experience:

  • Experience serving target population, children and youth with complex developmental behavioural conditions, including FASD.
  • Clinical experience working in supportive role with children with FASD and their families.
  • Good knowledge of developmental behavioural conditions, including FASD, family systems, assessment and treatment modalities.
  • Family counselling experience.
  • Parenting skills training/support program.
  • Experience delivering workshops, participating on committees and public speaking.


Candidates for these positions should have specific knowledge and experience related

to FASD, along with sufficient training and experience to perform all responsibilities of the job description.


Candidates must possess a valid Driver's License and may be required to provide a sound personal vehicle for business use.


Successful applicants will be subject to a screening process, including a criminal record search, to confirm suitability for the position.


Other Requirements:

Given the nature of our work, please note that all shortlisted candidates:

  • Need a valid BC Driver's License, regional insurance, and a reliable personal vehicle.
  • Must undergo a screening process, including a criminal record search.


Wage / Benefits:

$30.25 - $31.75 per hour based on relevant experience and education.  


Upon successful completion of a trial period, this position is eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP or TFSA contributions); as well as accrued vacation and sick time at 5.8% - above BC Employment Standards!


Why we’re an employer of choice!

Like most in the social services sector, arc programs is an equal-opportunity employer. We embrace diversity and ensure everyone on the team demonstrates cultural safety and sensitivity of all populations we serve.
But we believe there’s more to our work culture that promotes high levels of employee satisfaction and retention…


We are inclusive.


We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity and expression, socio-economic status, religions, and other oppressions to enhance our approach to equality.


We are ever-evolving.


We recruit and retain highly skilled staff and support their development through training, education,
research, best practices, and innovation.


We foster a culture of continuous learning, utilizing a two-eyed seeing approach – incorporating the strengths of western knowledge and Indigenous Knowledge: ways of knowing, doing and being – while engaging meaningfully with the provincial community social services sector, Indigenous communities, and agencies.


Discover more about our agency services and work culture at arcprograms.com.


If you feel a connection to our values and work, we’d love to hear from you!

Click the “Apply for This Job” Button.


We appreciate your interest, but kindly note that due to the high number of applications we receive, only shortlisted applicants will be contacted.


We acknowledge that arc programs is situated in the ancestral, traditional and unceded territories of the Syilx peoples in the Okanagan and West Kootenay region. We also acknowledge the Métis and Inuit peoples who reside in these regions.