1

Support Manager Jobs in Windsor, VT (NOW HIRING)

Legal Support Assistant

Etna, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Claremont, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Barnard, VT · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Wilder, VT · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Hartford, VT · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Norwich, VT · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Acworth, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Lebanon, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Guild, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Legal Support Assistant

Meriden, NH · Hybrid

$50K - $55K/yr

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

You'll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a ...

Showing results 41-60

Support Manager information

See Windsor, VT salary details

$23.2K

$70K

$124.7K

How much do support manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for support manager in Windsor, VT is $69,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $93,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What cities near Windsor, VT are hiring for Support Manager jobs? Cities near Windsor, VT with the most Support Manager job openings:
Infographic showing various Support Manager job openings in Windsor, VT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,979 per year, or $33.6 per hour.

Legal Support Assistant

Ballard Spahr LLP

North Springfield, VT • Hybrid

$50K - $55K/yr

Full-time

Posted 11 days ago


Job description

Department: Unassigned

About Us:

Ballard Spahr is a renowned national law firm with more than 750 lawyers across 19 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.

We’re offering an entry-level position for a Legal Support Assistant in our Baltimore office. This is a fantastic opportunity to jumpstart your career in the legal field while providing support to our Legal Administrative Assistants (LAAs). In this role, you'll engage in various tasks, including document production and organization, accounting and billing assistance, and client services, while gaining a solid understanding of the firm's operations. You’ll collaborate with a dedicated team of LAAs to help manage workload and support our attorneys. Following completion of training, this position offers a hybrid schedule of four days a week in a dynamic office environment. Join us and be part of a team that values growth and collaboration!

Why Join Us?

  • Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm’s executive leadership.

  • Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.

  • Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.

  • Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.

Your Role:

As a Legal Support Assistant within our Legal Administrative Assistant Team, your responsibilities include but are not limited to:

  • preparing, formatting, and editing correspondence and documents

  • assisting with preparation of closing binders

  • running reports

  • filing documents manually and electronically

  • entering time and preparing and submitting expense reports

Candidates considered will be self-starters; able to work well both independently and within the Legal Support team; demonstrate flexibility in responding to daily workflow demands; and maintain the confidentiality of client and firm matters. Candidates must also maintain a high-quality work product in a fast-paced environment.

What We’re Looking For:

  • Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.

  • Communication: Strong verbal and written communication abilities.

  • Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.

Required Experience:

A high school diploma or equivalent is required, college is a plus and prior law firm or professional services experience is preferred. Excellent technical, interpersonal, communication and organizational skills are essential to be successful in this position. Candidates should be comfortable working in a large professional environment, and have working knowledge of the firm’s computer applications, document management system, and Microsoft Office, particularly with Word, Excel, and Outlook.

The salary range for this position is from $50,000 - $55,000, which reflects the firm’s good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate’s experience and qualifications.

Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found here in the Careers section of the Firm’s website.

Ready to Grow with Us?

If you are ready to play a vital role in the Firm’s success, we encourage you to apply and be a part of our commitment to excellence.

At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.

Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.

The firm is not accepting resumes from search firms for this position.