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Support Manager Jobs in Windsor, VT (NOW HIRING)

Tenet Health

Support Services Representative

Lebanon, NH

$19 - $24.50/hr

JOB SUMMARY Responsible for providing clerical support services in addition to providing, medical ... Other duties as assigned by Management. KNOWLEDGE, SKILLS, ABILITIES To perform this job ...

North Star Health

IT Support Technician I

Springfield, VT · On-site

$28 - $32/hr

Hardware and Inventory Management * Receive, inventory, and prepare computer equipment for ... Support user account setup activities as directed. * Collect and process equipment during employee ...

UniFirst

Route Support

Lebanon, NH · On-site

$21.25 - $27.50/hr

Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of ... Route Support: Collaborate with the Service and Management Teams to support new account ...

North Star Health

IT Support Technician I

Springfield, VT · On-site

$28 - $32/hr

Hardware and Inventory Management * Receive, inventory, and prepare computer equipment for ... Support user account setup activities as directed. * Collect and process equipment during employee ...

Mascoma Bank

IT Support Engineer I

White River Junction, VT · On-site

$24.04 - $26.44/hr

Manage employee access to systems and applications, ensuring appropriate security and user permissions. * Support new employee onboarding by preparing technology resources and providing initial setup ...

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Support Manager information

See Windsor, VT salary details

$23.2K

$70K

$124.7K

How much do support manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for support manager in Windsor, VT is $69,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $93,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Windsor, VT are hiring for Support Manager jobs?

Cities near Windsor, VT with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Windsor, VT as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,979 per year, or $33.6 per hour.

EES Clerical Support

Conifer Health Solutions

Lebanon, NH • On-site

Full-time

Posted 29 days ago

Conifer Health Solutions rating

6.6

Company rating: 6.6 out of 10

Based on 154 frontline employees who took The Breakroom Quiz

572nd of 898 rated healthcare providers

Job description


JOB SUMMARY
Responsible for providing advanced clerical support services to the Support staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
1. Performs various clerical duties such as sorting correspondence, filing, photocopying and scanning and indexing documents. Distributes all incoming department mail and maintains printers.
2. Handles phone calls from patients, staff and clients.
3. Ordering and distribution of supplies. Coordination of archiving of purged files. Prepare purchase order. Review and verify accounts payable invoices.
4. Print and maintains reports.
5. Other duties as assigned by Management.
FINANCIAL RESPONSIBILITY (Specify Revenue/Budget/Expense):
SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Intermediate Microsoft Office (Word, Excel)
  • Good interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
  • Ability to work in fast pace environment
  • Must have demonstrated an ability to learn within a short period of time
  • Ability to prioritize and manage multiple tasks
  • Healthcare terminology
  • Customer Service skillls
  • Data Entry and 10-key by touch

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
  • High School Diploma or equivalent
  • 2-3 years business office or related experience

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit and work at a computer terminal for extended periods of time

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Multiple workstations in close proximity

OTHER
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

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