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Support Manager Jobs in Rillton, PA (NOW HIRING)

Palco

SUPPORT BROKER

Mckeesport, PA · On-site

$16.50 - $22.25/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

Palco

SUPPORT BROKER

Mckeesport, PA · On-site

$16.50 - $22.25/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

Palco

SUPPORT BROKER

Greensburg, PA · On-site

$16.50 - $22.25/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

Palco

SUPPORT BROKER

Greensburg, PA · On-site

$16.50 - $22.25/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

Palco

SUPPORT BROKER

Washington, PA · On-site

$16.75 - $22.50/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

Palco

SUPPORT BROKER

Washington, PA · On-site

$16.75 - $22.50/hr

We provide the management, support, and systems behind self-directed programs--the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience ...

TEKsystems

Support Analyst

Pittsburgh, PA · Hybrid

$20 - $22/hr

Help Desk Support (Hybrid) We are seeking a Product Operations Analyst to provide advanced ... Manage incidents through ticketing systems, document findings, and ensure timely resolution and ...

Computer Task Group, Inc

Sales Support

West Mifflin, PA · Hybrid

$35/hr

Pittsburgh, PA (hybrid remote) Pay Rate: $35 per hour Duration: 12 months Notes from the manager ... Provide sales and marketing support to the commercial team and independent sales representatives ...

Computer Task Group, Inc

Sales Support

West Mifflin, PA · Hybrid

$35/hr

Pittsburgh, PA (hybrid remote) Pay Rate: $35 per hour Duration: 12 months Notes from the manager ... Provide sales and marketing support to the commercial team and independent sales representatives ...

The Home Depot

Store Support

Pittsburgh, PA

$14.50 - $18.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

North Versailles, PA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Allison Park, PA · On-site

$15 - $18.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Bethel Park, PA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Rillton, PA

Support Manager information

See Rillton, PA salary details

$19.6K

$59.3K

$105.6K

How much do support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for support manager in Rillton, PA is $59,251.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $79,400.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What cities near Rillton, PA are hiring for Support Manager jobs?

Cities near Rillton, PA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Rillton, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,251 per year, or $28.5 per hour.

2026 Fall Internship | Safety and Emergency Preparedness Intern

Allegheny County, Pennsylvania

Pittsburgh, PA

$14.50 - $19.50/hr

Internship

Posted 17 days ago

Job description


ABOUT US

Allegheny County Department of Human Services (ACDHS) is the largest agency with a $1 billion+ budget, supporting over 200,000 residents annually through community partnerships.

The ACDHS Internship Program offers students practical experience in public service, involving meaningful projects that enhance social services. ACDHSseeksundergraduate and graduate students to apply their skills, work with professionals, and impact programs serving vulnerable groups.

Why Intern at DHS

  • Contribute to projects that improve lives across Allegheny County
  • Gain experience with one of the nation's leading human services agencies
  • Work alongside experienced professionals and community partners
  • Build practical skills and explore careers in public service


Program Details

  • Dates: Fall 2026 (preferred start: September 2026); approximately 12 weeks
  • Hours: 20-29 hours/week; flexible within business hours (8:30 a.m.-4:30 p.m.)
  • Work Type: In-person (Pittsburgh-based roles)


Eligibility

  • Enrolled in an accredited U.S. college or university (undergraduate or graduate)
  • Available to work up to 29 hours per week
  • Able to work in person at an assigned ACDHS office
  • Must have an Allegheny County address during the internship
  • International candidates must meet federal I-9 employment eligibility requirements.


Safety and Emergency Preparedness Intern Overview

  • Join our team as a Safety Intern and gain hands-on experience in public sector risk management. You won't just be filing papers; you will play a key role in ensuring the safety of County employees. From coordinating emergency drills to supporting lifesaving first aid training, this role offers a deep dive into workplace safety operations and compliance.


WhatYou'llDo

  • Safety Inspections: Partner with the Safety Specialist to conduct monthly audits across all DHS locations, identifying hazards and ensuring a secure environment.
  • Emergency Preparedness: Lead the "Egress Map Project" by updating evacuation routes and assisting with building-wide evacuation drills.
  • Life-Saving Instruction: Collaborate with the training team to facilitate American Red Cross courses (First Aid/CPR/AED) and Stop the Bleed training for county staff.
  • Operations Support: Manage documentation for quarterly Floor Safety and Safety Committee meetings, ensuring action items are communicated and tracked.
  • Workplace Audits: Perform visual audits of office spaces to maintain safety standards and data accuracy.
  • Cross-Functional Support: Provide administrative and logistical aid to the User Support Manager and TWS team as needed.
  • Code Red Alert App Management: Assist with managing and updating staff information in the Code Red Alert app, the emergency notification system for DHS.
  • Disaster Response Support: Assist the disaster response specialist with following up with victims of disaster and ensure they have been connected to any needed services.
  • Ad Hoc Project Support: Assist the Office Administration (OA) team with special projects and tasks as needed.


Required/Preferred Skills

  • Foundational Knowledge: A basic understanding of workplace safety procedures and an interest in how government hierarchies' function.
  • Communication Skills: Ability to write clear meeting minutes and communicate safety protocols to diverse groups of people.
  • Collaborative Spirit: A "team-first" attitude with the ability to work constructively within the TWS team.
  • Adaptability: Someone who thrives in a dynamic environment and can pivot between office tasks and field inspections.
  • Inclusive Mindset: Ability to work effectively with individuals from all backgrounds and departments.


WhatYou'llGain

  • See the importance of workplace safety
    and how safety at work is a driver to creating positive
    working environment. Additionally, the intern will learn basic
    aspects of working for a government entity.
  • Continued internship opportunities may be available based on organizational needs and funding
  • The experience gained may be valuable for future opportunities within DHS and other public sector organizations


Apply