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Support Manager Jobs in Rexburg, ID (NOW HIRING)

Redwood

Direct Support Professional- Rexburg

Rexburg, ID · On-site

$13 - $14/hr

Teach and support self-management skills related to health, behavior, safety, and wellness. * Implement individual service plans, behavior support plans, and treatment plans consistently and ...

Pearl Health Clinic

Case Manager

Idaho Falls, ID · On-site

$18.70 - $26.40/hr

The goal of Case Management is to ensure a person is receiving the support they need while working to increase the individual's ability for self-support and self-advocacy. Promotes the values of ...

Pearl Health Clinic

Case Manager

Ammon, ID · On-site

$19.25 - $24.75/hr

The goal of Case Management is to ensure a person is receiving the support they need while working to increase the individual's ability for self-support and self-advocacy. Promotes the values of ...

Pearl Health Clinic

Case Manager

Ammon, ID

$18.70 - $26.40/hr

The goal of Case Management is to ensure a person is receiving the support they need while working to increase the individual's ability for self-support and self-advocacy. Promotes the values of ...

Redstone Residential

Leasing Manager

Rexburg, ID

$13/hr

The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent ...

Uptown Cheapskate

Store Manager

Ammon, ID · On-site

$14 - $18/hr

When you support resale, you're not just being good on your wallet - you're giving back to the ... will be made by the management of this franchisee. All inquiries about employment at this ...

Redstone Residential

Leasing Manager

Rexburg, ID

$13/hr

The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent ...

Redstone Residential

Leasing Manager

Rexburg, ID · On-site

$13/hr

The Leasing Manager supports the Community Manager in all operational aspects of the Community with a main focus on successful leasing. Leasing Managers also help oversee budget performance, rent ...

Sonic Drive-In

Shift Manager

Idaho Falls, ID

$13 - $16/hr

You will also be involved in training and supporting other employees to ensure we provide quality ... Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops * Directs ...

Grifols, S.A

Center Manager

Rexburg, ID · On-site

$75 - $110/hr

Builds rapport with donors to ensure overall customer satisfaction with the center to support long‑term donation. * Works with Divisional/Corporate management in the preparation of annual budget ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Rexburg, ID

Support Manager information

See Rexburg, ID salary details

$18.8K

$56.7K

$101.1K

How much do support manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for support manager in Rexburg, ID is $56,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $76,000.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Rexburg, ID?

The most popular types of Support jobs in Rexburg, ID are:

What cities near Rexburg, ID are hiring for Support Manager jobs?

Cities near Rexburg, ID with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Rexburg, ID as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,709 per year, or $27.3 per hour.

Direct Support Professional- Rexburg

Redwood

Rexburg, ID • On-site

$13 - $14/hr

Full-time, Part-time

Posted 16 days ago

Job description

Job Title: Direct Support Professional- Rexburg
Hourly Rate: $13.00-$14.00
Shifts Needed: AM's, PM's and Noc, Full Time & Part Time
Work Locations: Rexburg, ID
About Us:
At Home Reach, we are driven by a heartfelt commitment to enriching the lives of individuals with disabilities. Our mission is to provide compassionate in-home care, empowering our clients to lead fulfilling lives and achieve their goals. As a leading Supported Living Company, we are actively seeking dedicated and caring individuals to join our team as In-Home Caregivers.
Here Is What You Will Do:
The Direct Support Professional (DSP) is responsible for providing direct support services to individuals with developmental disabilities in a manner that promotes independence, dignity, choice, community inclusion, and personal growth. DSPs assist participants in developing daily living skills, achieving individualized goals, and maintaining safe and healthy living environments.
The DSP provides individualized support tailored to the needs, preferences, and goals of each participant while fostering self-advocacy, relationship building, community integration, and skill development. The DSP's goal is to provide world class, person centered services and support to the individuals that they support.
PERFORMANCE RESPONSIBILITIES AND STANDARDS
  • Assist, support, and teach participants in activities of daily living and independent living skills.
  • Support participants with preparation and participation in daytime, recreational, vocational, and community activities.
  • Encourage and promote good personal hygiene, healthy habits, and appropriate behavior within home and community settings.
  • Be Medication Certified and able to pass medications.
  • Assist participants with budgeting skills and money management as appropriate.
  • Assist participants with grocery shopping, menu planning, meal preparation, household cleaning, and daily chores.
  • Ensure that participants' homes are cleaned and organized.
  • Teach and support participants in developing problem-solving, conflict resolution, and interpersonal relationship skills.
  • Support participants in accessing and utilizing community resources, public transportation, and community organizations of their choice.
  • Provide opportunities for participants to make choices and participate in decisions regarding daily living and future goals.
  • Encourage participant empowerment, independence, self-esteem, and self-advocacy.
  • Assist participants in developing natural supports and meaningful community relationships.
  • Provide leisure and recreational opportunities based on participant interests and preferences.
  • Teach and support self-management skills related to health, behavior, safety, and wellness.
  • Implement individual service plans, behavior support plans, and treatment plans consistently and accurately.
  • Complete required documentation including daily logs, data collection, progress notes, and shift communication in accordance with agency standards.
  • Communicate participant concerns, behavioral changes, incidents, and significant updates to the QIDP, Administrator, or supervisory staff.
  • Respond appropriately to emergency situations and utilize approved crisis intervention techniques when necessary and according to agency policy.
  • Assist with participant transportation to appointments, activities, and community outings as necessary.
  • Maintain a safe work environment and follow OSHA and agency safety standards.
  • Report all suspected abuse, neglect, exploitation, or other reportable incidents in accordance with agency policy and state requirements.
  • Attend all required training, monthly staff meetings, and annual continuing education requirements.
  • Maintain professionalism, confidentiality, and participant dignity in all interactions.
  • Perform additional duties as assigned by management.

QUALIFICATIONS
  • Must be at least eighteen (18) years of age.
  • High school diploma, GED, or demonstrated ability to provide services according to an individualized plan of service.
  • Ability to communicate effectively and professionally with participants, families, staff, and community members.
  • Ability to read, write, and communicate effectively in English.
  • Ability to follow written and verbal instructions.
  • Ability to work independently and as part of a team.
  • Ability to safely lift, transfer, and assist participants as required, including lifting up to fifty (50) pounds.
  • Basic computer and documentation skills preferred.
  • Must have an active driver's license and be able to transport clients.

LICENSING REQUIREMENTS
  • Current CPR and First Aid certification.
  • Successfully complete criminal history and background checks
  • Free from communicable diseases as required by applicable regulations.
  • Completion of Assistance with Medications training approved by the Idaho State Board of Nursing or other Department-approved training, when medication assistance is required.
  • Complete Department-approved traumatic brain injury training as required.
  • Maintain any certifications or licensure required to perform assigned duties.
  • Valid driver's license, reliable transportation, and minimum automobile liability insurance coverage of 100/300 if transporting participants.

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