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Support Manager Jobs in Montgomery, TX (NOW HIRING)

Airswift

Construction Coordinator III

Spring, TX · On-site

Establishes the Construction Planning Program (CPP) & seek alignment of the planning scope with the Construction Advisor & subsequently with the Construction Support Manager. Manages assigned ...

Primrose School

Support Teacher

Spring, TX · On-site

$12.50 - $16/hr

We are currently looking for a Support Teacher . The position is a Full-Time position. The schedule ... Supervises and manages daily functions for a class of children * Provides an attractive, well-kept ...

Primrose School of Champions

Support Teacher

Spring, TX · On-site

$12.50 - $16/hr

We are currently looking for a Support Teacher . The position is a Full-Time position. The schedule ... Supervises and manages daily functions for a class of children * Provides an attractive, well-kept ...

Endeavor Schools

Support Teacher

Cypress, TX · On-site

$16 - $18/hr

... as a Support Teacher! Our educators brighten children's lives every day while creating a bright ... management companies. We believe that there are many ways for children to learn, and that is why we ...

Home Depot

Store Support

Spring, TX · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Conroe, TX · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Spring, TX · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Conroe, TX · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Montgomery, TX · On-site

$13.75 - $17/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Magnolia, TX · On-site

$12.75 - $16/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Cypress, TX · On-site

$13 - $16.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Spring, TX · On-site

$13.25 - $16.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Montgomery, TX

Support Manager information

See Montgomery, TX salary details

$20.5K

$61.8K

$110.1K

How much do support manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for support manager in Montgomery, TX is $61,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $82,800.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What job categories do people searching Support Manager jobs in Montgomery, TX look for?

The top searched job categories for Support Manager jobs in Montgomery, TX are:

What cities near Montgomery, TX are hiring for Support Manager jobs?

Cities near Montgomery, TX with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Montgomery, TX as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,777 per year, or $29.7 per hour.

Student Employee-Strategic Enrollment and Innovation- Cloud Application Support

Huntsville, TX • On-site

Employment @ Sam Houston State University
See more jobs at Employment @ Sam Houston State Universityexternal

Full-time

Re-posted 7 days ago

Job description

Posting Information
Requisition 202600062ST Title Student Employee-Strategic Enrollment and Innovation- Cloud Application Support Employee Class Student Employee College Work Study Position Yes Department Strategic Enrollment and Innovation Division Division of Enrollment Hours per week 20-28 Hiring Rate
$8.00
Preferred Student Classification
We are looking for a motivated, detail-oriented, and dependable student worker with strong communication and analytical skills to join our Cloud Application Support Team. The role offers hands-on experience in implementing cloud security practices and maintaining secure access to cloud-based systems that support the university's operations. As a valued team member, you will gain practical knowledge in cloud technologies, collaborate with IT professionals, and contribute meaningfully to the security and documentation of critical information systems.
Nature & Purpose of Position
Responsibilities include:
  • Cloud Security & Access Management
  • Assist in implementing and verifying security controls.
  • Support password management, permissions updates, and user access in line with security policies.
  • System Documentation & Knowledge Sharing
  • Create clear documentation for permissions management, role updates, and user lifecycle processes.
  • Ensure information is easy for others to follow and aligned with compliance standards.
  • Security Awareness & Training
  • Complete cybersecurity training modules to build foundational security knowledge.
  • Apply learned concepts when working with system owners and cloud platforms.
  • Client Engagement & Collaboration
  • Work directly with system owners to understand their environments.
  • Document system configurations, security practices, and recommend improvements.
  • Contribute to Security Initiatives
  • Participate in compliance efforts for cloud applications.
  • Assist the team with audits, reviews, and reporting.
  • Additional Duties
  • Support team projects as needed.
Other Requirements for the Position Open Date 02/22/2026 Position Number
Contact Information
Contact Name & Title Chelsie Kimich Application Support Manager Contact Phone 936-294-4636 Contact Email chelsie.kimich@shsu.edu Contact Building & Room # Contact Fax Contact Instructions Summary
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215.
Annual Security and Fire Safety Report

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