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Support Manager Jobs in Lancaster, CA (NOW HIRING)

Penny Lane

CLINICAL SUPPORT SUPERVISOR

Lancaster, CA

$65K - $78K/yr

Under the direct supervision of the Clinical Support Manager, the Clinical Support Supervisor is responsible for coordinating and managing the timely and accurate completion of all duties related to ...

Penny Lane

CLINICAL SUPPORT SUPERVISOR

Lancaster, CA · On-site

$65K - $78K/yr

Under the direct supervision of the Clinical Support Manager, the Clinical Support Supervisor is responsible for coordinating and managing the timely and accurate completion of all duties related to ...

Dunkin

District Manager/Area Manager

Santa Clarita, CA

$70K - $86K/yr

Support manager hiring, promotion, discipline, termination recommendations, and bench development in partnership with HR and senior operations leadership. Lead with urgency during staffing shortages ...

Dunkin

District Manager/Area Manager

Canyon Country, CA · On-site

$73K - $90K/yr

Support manager hiring, promotion, discipline, termination recommendations, and bench development in partnership with HR and senior operations leadership. Lead with urgency during staffing shortages ...

Dunkin'

District Manager/Area Manager

Santa Clarita, CA · On-site

$95K - $120K/yr

... support teams on maintenance issues, equipment uptime, eSupport tickets, remodel/readiness needs, and health/safety priorities. • Support manager hiring, promotion, discipline, termination ...

Home Depot

Store Support

Santa Clarita, CA · On-site

$20 - $22/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Santa Clarita, CA · On-site

$20 - $22/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Santa Clarita, CA

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Palmdale, CA · On-site

$20 - $22/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Palmdale, CA · On-site

$20 - $22/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lancaster, CA · On-site

$20 - $22/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Palmdale, CA · On-site

$16 - $20/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Santa Clarita, CA · On-site

$15.25 - $19/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Lancaster, CA · On-site

$15.75 - $19.75/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Palmdale, CA · On-site

$16 - $20/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Support Manager information

See Lancaster, CA salary details

$23.8K

$71.7K

$127.8K

How much do support manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for support manager in Lancaster, CA is $71,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $96,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Lancaster, CA?

The most popular types of Support jobs in Lancaster, CA are:

What job categories do people searching Support Manager jobs in Lancaster, CA look for?

The top searched job categories for Support Manager jobs in Lancaster, CA are:

What cities near Lancaster, CA are hiring for Support Manager jobs?

Cities near Lancaster, CA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Lancaster, CA as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,743 per year, or $34.5 per hour.

CLINICAL SUPPORT SUPERVISOR

Lancaster, CA

Penny Lane
See more jobs at Penny Laneexternal

$65K - $78K/yr

Full-time

Re-posted 2 days ago

Job description

We recognize and reward top talent. If you are looking for a team environment where you can also make an individual contribution and are seeking opportunities for continual learning/advancement, we encourage you to apply today!

Job Summary:

Under the direct supervision of the Clinical Support Manager, the Clinical Support Supervisor is responsible for coordinating and managing the timely and accurate completion of all duties related to the clinical support department.  These duties include receptionist coverage duties, data entry, chart maintenance, billing reconciliation, client insurance advocacy, updating of clients’ Medi-cal status and billing of funding sources.  The Clinical Support Supervisor provides direct supervision to the clinical support specialist(s), benefits advocate, and reconciliation specialist.

Requirements:

  • Bachelor’s Degree required.
  • At least one year of experience working with quality assurance, clerical or billing records department in a clinic or hospital setting. 
  • At least one year’s experience directly supervising administrative staff preferred.  
  • Experience using relational databases and troubleshooting problems with tables, queries and reports required.
  • Ability to perform basic statistical analysis and write/maintain formulas in spreadsheets and reports.
  • Valid California driver’s license; current automobile insurance; have and maintain a clean driving record acceptable to the organization’s insurance company; have immediate access to his or her vehicle during work hours.

Position Location: Lancaster, CA

Salary Range: $65,000 up to $78,842 per year

Flexible schedules are available upon successful completion of introductory period.

Penny Lane Centers offers competitive salaries and benefits. Please visit www.pennylane.org to see a complete list of perks and benefits. Medical benefits are effective the first of the month upon hire, not to exceed 31 days.

Equal Employment Opportunity.

Penny Lane is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (Protected class) including, but not limited to race; religious creed; color; national; origin; ancestry; physical disability; mental disability; medical condition, including genetic characteristics; genetic information; marital status; sex; pregnancy’ child birth or related medical conditions; actual or perceived gender; gender identity or expression or sexual orientation. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, recruitment advertising, pay and other forms of compensation, training and general treatment during employment.

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