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Support Manager Jobs in Hazleton, PA (NOW HIRING)

PT&C Group LLC

Senior Tax Advisor

Pottsville, PA · On-site

Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing a variety of tax returns * Thorough understanding of practices, theories, and policies relating to ...

Platform Accounting

Senior Tax Advisor

Pottsville, PA · On-site

Support manager with various ad-hoc projects. What we look for: * 3+ years of experience preparing a variety of tax returns * Thorough understanding of practices, theories, and policies relating to ...

Home Depot

Store Support

Wilkes Barre, PA · On-site

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Saint Clair, PA

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Wilkes Barre, PA

$14.50 - $18/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Saint Clair, PA · On-site

$13.75 - $17.25/hr

... management or program compliance, these positions play a critical role in ensuring the highest ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Comfort Keepers

Client Support Specialist

Pottsville, PA · On-site

$14 - $15.50/hr

... Manage call-offs, shift coverage, and daily staffing needs -Maintain communication with caregivers, clients, and office staff -Ensure employee records and documentation remain compliant -Support ...

Community options

Direct Support Professional

Drums, PA · On-site

$15.50/hr

We are Now Hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct ... Excellent time management skills Working Conditions: * Work in residential programs, day programs ...

Community Options

Direct Support Professional

Drums, PA · On-site

$15.50/hr

We are Now Hiring Full-Time, Part-Time, PRN Direct Support Professionals (DSP), Caregivers, Direct ... Excellent time management skills Working Conditions: * Work in residential programs, day programs ...

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All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Hazleton, PA

Support Manager information

See Hazleton, PA salary details

$22.3K

$67.3K

$119.9K

How much do support manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for support manager in Hazleton, PA is $67,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $90,200.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Hazleton, PA?

The most popular types of Support jobs in Hazleton, PA are:

What job categories do people searching Support Manager jobs in Hazleton, PA look for?

The top searched job categories for Support Manager jobs in Hazleton, PA are:

What cities near Hazleton, PA are hiring for Support Manager jobs?

Cities near Hazleton, PA with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Hazleton, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,296 per year, or $32.4 per hour.

Senior Tax Advisor

Pottsville, PA • On-site

Platform Accounting Group
Accounting Services • 51 - 200 employees
Learn more about Platform Accounting Groupexternal

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Description

Due to continuing growth, we are seeking a Senior Tax Advisor to join our team. In addition to the traditional roll-up your sleeves tax preparation and client advisory, the role requires a strong sense of entrepreneurship, strategy, and collaboration. As a Senior Tax Advisor, you will have a unique opportunity to work with a growing team of professionals with the needed expertise to accomplish client goals, while expanding your knowledge and experience across a wide variety of clientele.


Who we are:


Platform Accounting Group is a rapidly growing professional services firm providing tax, accounting, assurance, IT consulting, and wealth management services to small and medium sized businesses and their owners. We currently have 50+ offices across 15 States with much more growth on the horizon. We fully understand that every employee has different needs, so our unique business model allows for more flexible work arrangements than most firms can offer. Enjoy a professional and dynamic work environment while making work/life balance a priority.

What you will do:

  • Prepare complex individual, business (c-corp, s-corp, partnerships), exempt & fiduciary tax returns.
  • Build, maintain and enhance client relationships.
  • Advise clients on issues related to tax, finance & business practices.
  • Identify, research, and resolve complex tax issues.
  • Support manager with various ad-hoc projects.

What we look for:

  • 3+ years of experience preparing a variety of tax returns
  • Thorough understanding of practices, theories, and policies relating to tax, accounting, and finance
  • Bachelor's Degree Required, Master's Degree Preferred
  • EA or CPA required (or actively working towards licensure)

What we offer:

  • Opportunity for advancement within a rapidly growing professional services firm
  • Ongoing informal and formal training and development
  • Competitive compensation
  • 401(k) and medical benefits
  • Firm sponsored continuing education

Apply