Support Manager Jobs in Hamden, CT (NOW HIRING)

Texas Roadhouse is looking for legendary, passionate Roadies to join our team. If you're ready to bring your energy, partnership, and heart to a place where fun meets purpose, you've come to the right place. Come see why our Roadies love their jobs!

Why This Role Rocks

As a Field People Support Manager, you'll be a trusted partner to our restaurant leaders, helping build great teams, support our people, and keep our culture strong across the region. From recruiting and coaching to employee relations and training, you'll have a direct impact on the success of our restaurants and the Roadies who make them legendary. If you enjoy building relationships, solving problems, and helping others grow, this may be the role for you.

Your Recipe for Success

We're looking for someone who:

• Has a Bachelor's degree in Human Resources, Business, Organizational Development, Training & Development, or equivalent experience
• Has 2+ years of Human Resources or recruiting experience, or 4+ years of restaurant management experience
• Communicates clearly and builds strong relationships with a variety of people
• Enjoys coaching, developing, and supporting leaders
• Is organized, detail-oriented, and self-motivated
• Brings strong collaboration and problem-solving skills
• Leads with integrity and professionalism
• Is comfortable using Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Can travel up to 40% to support restaurants and field teams

What's On Your Plate

In this role, you'll:

• Partner with Regional Partners, Market Partners, Managing Partners, and Support Center teams to support our people-first culture
• Help attract, recruit, and select top management and hourly talent
• Review staffing needs and support restaurants with recruiting strategies and hiring plans
• Interview management candidates and provide hiring recommendations
• Support recruiting events, career fairs, job postings, and hiring initiatives
• Investigate and help resolve employee relations concerns
• Coach and advise restaurant leaders on policies, compliance, and people-related matters
• Assist with training and education programs that help our teams succeed
• Support new restaurant openings with hiring, training, and people processes
• Help develop restaurant Admins and support key field programs
• Monitor HR metrics and identify opportunities for improvement
• Support HR audits and compliance initiatives
• Stay informed on employment laws and HR best practices
• Serve as a reliable partner and resource for the Field People team

Why You'll Love Your Job:

As our founder Kent Taylor said, "We're a people company that just happens to serve steaks." We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here's a taste of what we offer:

• Best-in-class benefits including medical, dental, vision, and 100% paid maternity leave
• Generous time off including vacation, parental, donor, and bereavement leave
• Wellness perks like gym discounts and wellness challenges
• Financial support with 401(k), tuition reimbursement, stock units, and holiday bonuses
• Delicious discounts at Texas Roadhouse, Bubba's 33, and Jaggers

Support Center employees who meet benefit eligibility receive a comprehensive total rewards package starting the first day of the month after 31 days of employment.

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.