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Support Manager Jobs in Collierville, TN (NOW HIRING)

WizeHire, Inc

Operations Support Manager

Memphis, TN · On-site

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high‑impact leadership role ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ... Ensure support activities align with healthcare regulations, privacy standards, and organizational ...

Pantera Capital

Supervisor, IT Support

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

SpaceXAI

Supervisor, IT Support - Memphis

Memphis, TN · On-site

$91K - $137K/yr

This person will manage a world-class team of IT Services Technicians focused on supporting end user requests, deploying new hardware, and assisting with non-standard solutions presented by engineers.

ABB

Customer Support Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

Customer Support Manager In this role, you will have the opportunity to act as the first point of contact for ABB customers, with the intention to make ABB an easy and trusted choice to do business ...

ABB

Customer Support Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

Customer Support Manager __ In this role, you will have the opportunity to act as the first point of contact for ABB customers, with the intention to make ABB an easy and trusted choice to do ...

Abb Holdings Inc

Customer Support Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

Customer Support Manager In this role, you will have the opportunity to act as the first point of contact for ABB customers, with the intention to make ABB an easy and trusted choice to do business ...

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Support Manager information

See Collierville, TN salary details

$19.9K

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$107K

How much do support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for support manager in Collierville, TN is $60,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Collierville, TN?

The most popular types of Support jobs in Collierville, TN are:

What job categories do people searching Support Manager jobs in Collierville, TN look for?

The top searched job categories for Support Manager jobs in Collierville, TN are:

What cities near Collierville, TN are hiring for Support Manager jobs?

Cities near Collierville, TN with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Collierville, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,047 per year, or $28.9 per hour.

Operations Support Manager

Memphis, TN • On-site

WizeHire, Inc
Internet and IT • 11 - 50 employees
Learn more about WizeHire, Incexternal

Other

Posted 10 days ago

Job description

We are seeking a dynamic Operations Support Manager to lead hotel operations with a focus on team development, guest satisfaction, and financial performance. This is a high‑impact leadership role designed for a hands‑on operator who thrives in a fast‑paced, people‑first environment. The position requires living on‑site during assignments and frequent travel to support various hotel locations within our portfolio.

The ideal candidate will be a proactive problem‑solver, an effective communicator, and a strong team builder who aligns with the company’s values and commitment to excellence. This role requires 24‑hour availability and living on the property during the assignment.

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