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Support Enablement Engineer Jobs (NOW HIRING)

VAST Data

Technical Support Enablement Trainer

Raleigh, NC · On-site +1

$31.50 - $42/hr

... Success Engineers (CSEs), and Professional Services Engineers (PSEs) have the skills, knowledge ... Background in Customer Success, Professional Services, Support, Enablement, Learning & Development ...

105 TechStyle, Inc.

AI Enablement Engineer

El Segundo, CA · On-site

$160K - $180K/yr

Fabletics is looking for a AI Enablement Engineer for our internal AI and product teams. Fabletics ... Define the production path and a clear support model for each app, including who owns it after ...

Crusoe

Sr. Technical Enablement Engineer

New York, NY · On-site

$140K - $170K/yr

About This Role Crusoe is hiring a Sr. Technical Enablement Engineer to help customers get the most ... Experience creating sales enablement materials or supporting DevRel and external marketing efforts

Crusoe

Sr. Technical Enablement Engineer

Sunnyvale, CA · On-site

$140K - $170K/yr

About This Role Crusoe is hiring a Sr. Technical Enablement Engineer to help customers get the most ... Experience creating sales enablement materials or supporting DevRel and external marketing efforts

Crusoe

Enablement Engineer

San Francisco, CA · On-site

$140K - $170K/yr

About This Role Crusoe is hiring a Enablement Engineer to help customers get the most out of Crusoe ... Experience creating sales enablement materials or supporting DevRel and external marketing efforts

Crusoe

Enablement Engineer

San Francisco, CA · On-site

$140K - $170K/yr

About This Role Crusoe is hiring a Enablement Engineer to help customers get the most out of Crusoe ... Experience creating sales enablement materials or supporting DevRel and external marketing efforts

Scotiabank

AI Enablement Engineer

Dallas, TX · On-site

Purpose As an AI Enablement Engineer, you will act as the technical enablement and functional ... Support platform delivery teams by ensuring users are technically prepared to adopt new ...

Watkins Wellness

The AI Automations & Enablement Engineer will help scale productivity by designing business ... Support deployment and adoption of Microsoft Copilot capabilities across business functions.

SM-Energy Company

Technology Enablement Engineer

Denver, CO · On-site

$140K - $180K/yr

The Technology Enablement Engineer works across every department at SM Energy to design, build, and ... Acting as a trusted liaison between the business units, technology, and support teams, the Engineer ...

SM-Energy Company

Technology Enablement Engineer

Houston, TX · On-site

$140K - $180K/yr

The Technology Enablement Engineer works across every department at SM Energy to design, build, and ... Acting as a trusted liaison between the business units, technology, and support teams, the Engineer ...

Scotiabank

Senior AI Enablement Engineer

Dallas, TX · On-site

Purpose As an AI Enablement Engineer, you will act as the technical enablement and functional ... Support platform delivery teams by ensuring users are technically prepared to adopt new ...

Scotiabank

Senior AI Enablement Engineer

Dallas, TX · On-site

Purpose As an AI Enablement Engineer, you will act as the technical enablement and functional ... Support platform delivery teams by ensuring users are technically prepared to adopt new ...

Coder

Experience supporting an internal developer platform, AI enablement program, developer community, or technical center of excellence. * Familiarity with Model Context Protocol (MCP), API integrations ...

Scotiabank

Purpose As an AI Enablement Engineer, you will act as the technical enablement and functional ... Support platform delivery teams by ensuring users are technically prepared to adopt new ...

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Support Enablement Engineer information

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How much do support enablement engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for support enablement engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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For Support Enablement Engineer jobs, the most frequently searched job titles are:

Infographic showing various Support Enablement Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Technical Support Enablement Trainer

Raleigh, NC • On-site, Remote

VAST Data
Software Development • 201 - 500 employees
Learn more about VAST Dataexternal

$31.50 - $42/hr

Full-time

Posted 28 days ago

Job description

Description
We are seeking a highly motivated, technical, and experienced Customer Success Training Manager to join our Enablement team. This role will focus on building, delivering, and maintaining world-class training content for our Customer Success team. You will work closely with Customer Success leadership, Technical Enablement, Product Management, R&D and other cross-functional teams to ensure our Customer Success Managers (CSMs), Customer Success Engineers (CSEs), and Professional Services Engineers (PSEs) have the skills, knowledge, and tools needed to drive customer adoption, retention, and satisfaction.
Key Responsibilities
Training Program Design & Delivery
  • Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices.
  • Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention.
  • Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical.

Curriculum & Content Management
  • Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals.
  • Utilize the Learning Management System (LMS) to track progress and completion.
  • Continuously update content to reflect new product releases, process changes, and industry best practices.

Stakeholder Collaboration
  • Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives.
  • Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey.
  • Gather feedback from all stakeholders to measure training effectiveness and iterate as needed .

Performance Measurement & Optimization
  • Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates).
  • Analyze performance data and recommend improvements to drive measurable business outcomes.

Requirements
Qualifications
  • Proven track record in designing and delivering effective training programs for customer-facing teams.
  • Experience with highly technical support procedures in similar industries to VAST Data
  • Strong facilitation and presentation skills, both virtual and in-person.
  • Excellent written communication and instructional design capabilities.
  • Familiarity with LMS platforms, adult learning principles, and training evaluation methods.
  • Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently.
  • Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field.

Technical Skills
  • Solid understanding of virtualization and containerization technologies, including VMware and Docker.
  • Excellent analytical and problem-solving skills.
  • Nice to have hands-on lab and hardware management experience.
  • Willingness to travel up to 30%

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