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Support Developer Jobs in Sun Prairie, WI (NOW HIRING)

Wisconsin

BI Developer III

Madison, WI · On-site

$85K/yr

The Business Intelligence (BI) Developer III serves as a technical expert responsible for designing, developing, and maintaining complex analytics solutions that support data-driven decision-making ...

SmartIPlace

.NET Developer

Madison, WI · Remote

$45 - $50/hr

NET Developer to work on a high-profile web application project. There are multiple projects ... Has provided production support to applications post-production * Experience writing clear and ...

Husch Blackwell Llp

Senior ServiceNow Developer

Madison, WI · On-site +1

$54.50 - $74.75/hr

Support and advise on process reengineering efforts for litigation, transactional, and business ... Mentor junior developers and engineers, fostering a culture of high quality engineering practices.

Concord IT Systems

.NET Web Developer-III

Madison, WI · On-site

NET and GIS in support of External Services Division (EX), Watershed Management. The developer needs to provide reliable, responsive support and updates to these systems. This work requires @20 hrs./ ...

Sub-Zero & Wolf Appliance

Manufacturing Engineer

Madison, WI · On-site

$73K - $94K/yr

Deliver assembly processes to the production environment, meeting production capacity, quality, schedule and cost requirements * Assist production support engineering functions as needed * Research ...

Esker

Support Coordinator

Middleton, WI · On-site +1

$19.19 - $24/hr

Join Esker as a Support Coordinator Esker is a global leader in AI-powered business solutions for ... Associate degree preferably in computer science, mathematics, engineering or business. Equivalent ...

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Support Developer information

See Sun Prairie, WI salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for support developer in Sun Prairie, WI is $65.49, according to ZipRecruiter salary data. Most workers in this role earn between $44.42 and $77.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Support Developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What jobs in the US pay 300,000 a year?

Support developers typically do not earn $300,000 annually; such high salaries are more common in executive, specialized technical, or senior management roles. High-paying tech jobs like software engineers, data scientists, and IT directors can reach or exceed this level with extensive experience, advanced skills, and often in leadership positions. Compensation varies based on industry, location, and company size, with some senior roles in finance or consulting also reaching this threshold.

What engineers make $500,000?

Senior software engineers, especially those with expertise in high-demand areas like machine learning, cloud computing, or cybersecurity, can earn $500,000 or more annually, often through a combination of base salary, bonuses, and stock options. These roles typically require extensive experience, advanced skills, and work at large tech companies or successful startups.

What is a support developer?

A support developer is a technical professional who assists users and clients by troubleshooting software issues, providing technical support, and resolving bugs. They often work with customer service teams, use debugging tools, and have knowledge of programming languages to maintain and improve software systems.

How does a Support Developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What job makes $10,000 a month without a degree?

Support developers typically do not earn $10,000 a month without extensive experience or specialized skills. High-paying tech roles such as software engineers, cloud architects, or cybersecurity specialists can reach that level, often requiring technical certifications, strong problem-solving skills, and continuous learning. Freelance or consulting work in IT and software development can also generate high income without a formal degree, but success depends on expertise and reputation.
What cities near Sun Prairie, WI are hiring for Support Developer jobs? Cities near Sun Prairie, WI with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Sun Prairie, WI as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 7% Part Time, and 1% Temporary. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $136,211 per year, or $65.5 per hour.
Customer Support Specialist Engineer - Feeding NA

Customer Support Specialist Engineer - Feeding NA

Topcon

Fort Atkinson, WI • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com).
We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to www.topconcareers.com.
Why Fort Atkinson, why now
Our Fort Atkinson facility is the global home of Topcon's feeding technology - the scales, indicators, and software that thousands of dairy and beef operations across North America rely on every single day to mix, weigh, and track feed with precision. From the morning TMR load on a 2,000-cow dairy in Wisconsin to a custom feedlot ration in Texas, our technology is on the mixer, in the cab, and in the data.
You'll join a tight-knit team right in the heart of America's Dairyland, working shoulder-to-shoulder with the engineers, product managers, and field teams who build and deploy these solutions. Real products. Real farms. Real impact.
What you'll actually do, day to day.
You'll be the first voice a customer hears when something needs fixing, and the reason they hang up confident and back to work.
Customer Support (≈70%)
  • Take inbound calls, emails, and chats from users, dealers, OEM partners, nutritionists, herd managers, and producers using our feed management hardware and software.
  • Diagnose issues on TMR mixers, scale indicators, load cells, data logging systems, and connected feeding software - walking customers through fixes step by step, in plain English.
  • Open, document, and close cases in Salesforce, with the level of detail that lets a Tier 2 engineer pick it up without missing a beat.
  • Hit team KPIs on First Contact Resolution, response time, and NPS - and tell us when something in the process is broken so we can fix it.
  • Escalate the tough ones to Tier 2 / Tier 3 with full context, and stay on the case until it's closed.

Product Knowledge & Training (≈10%)
  • Run live demos, webinars, and onboarding sessions for new dealers and customers.
  • Help build out our knowledge base, self-service articles, and how-to videos so customers can solve more on their own.
  • Sit in on new product readiness reviews - your voice from the front line shapes how we launch.

Collaboration & Customer Feedback (≈10%)
  • Partner with Sales, Product Management, and R&D to bring the voice of the customer into the room.
  • Flag recurring issues to Engineering so they become fixes, not tickets.

Continuous Improvement (≈10%)
  • Test new tools, including AI-assisted support workflows and omnichannel platforms, and tell us what works.
  • Bring ideas. We mean it.

What we're looking for
Must-haves
  • 1-3 years in a customer support, technical support, or field service role - ideally serving the dairy, beef, livestock, or ag-tech industries.
  • Working knowledge of the dairy and/or beef sector: you've either worked on a farm, with a nutritionist, at a feed mill, at an ag dealer, or studied Animal Science / Agricultural Sciences / Vet Med (or equivalent hands-on background).
  • Confident troubleshooter - comfortable reading wiring diagrams, interpreting error codes, and explaining the fix without jargon.
  • Comfortable in Salesforce, a ticketing system (C4 a plus), Microsoft 365.
  • Strong written and verbal English. Spanish is a big plus for serving our growing customer base across the US and Latin America.
  • Valid driver's license and willingness to travel to customer sites occasionally (≈10-15%).

Nice-to-haves
  • Familiarity with TMR mixers, feed scales, load cells, herd management software, or precision ag platforms.
  • Experience with Digi-Star, EZ-Feed, or similar feeding technologies.
  • Background in a Tier 1 / Tier 2 support center with SLA-driven KPIs.

How you show up
  • You like solving problems, not just closing tickets.
  • You're patient with a customer who's frustrated at 5 a.m. before milking.
  • You're curious - about the product, the industry, the customer, the data.
  • You're a teammate first. You share what you learn

What's in it for you
  • 💰 Competitive base pay, commensurate with experience
  • 🏥 Comprehensive benefits: medical, dental, vision, life, disability, 401(k) with company match, generous PTO, and paid holidays.
  • 🎓 Professional development continuous learning, internal mobility, and a clear path toward Tier 2 Support, Product Specialist, Field Service, or Product Management.
  • 🌎 Global experiences collaborate with teammates in Europe, Australia, and across the Americas. Expand your network and your perspective.
  • ⚖️ Work-life balance flexible hybrid arrangements from Fort Atkinson, or full remote within NA for the right candidate.

Ready to Make an Impact?
If you want your work to have a real, tangible effect - supporting the producers, nutritionists, and dealers who keep North America's dairy and beef operations running every day - we'd like to hear from you. Apply today!

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