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Support Developer Jobs in Plainfield, IL (NOW HIRING)

Valkyrie Trading

Trade Support Engineer

Chicago, IL

$145K - $177K/yr

  • Medical

  • Dental

  • PTO

As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading ...

Fin

Technical Support Engineer

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Fin

Technical Support Engineer

Chicago, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well ...

Valkyrie Trading

Trade Support Engineer

Chicago, IL · On-site

$145K - $177K/yr

  • Medical

  • Dental

  • PTO

As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading ...

krg technology inc

Support Engineer

Chicago, IL · On-site

6-8 years of End User Support experience in handling Windows and Mac environment. Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit ...

PATH FORWARD IT LLC

Onsite Support Engineer II

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Onsite Support Engineer II Location: Chicago, IL Ready to work hands-on and make a real impact every day? If you enjoy troubleshooting, working face-to-face with end users, and being the ...

Cyera

Senior Technical Support Engineer

Chicago, IL · On-site

$110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... DevOps, CSE, and OCTO to resolve product-impacting issues while keeping break/fix ownership clear. * Contribute to case reviews, backlog reviews, bug triage, incident follow-ups, and support ...

Capgemini

Teamcenter Support Engineer (Entry-Level)

Chicago, IL · On-site

$96K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title: Entry-Level Teamcenter Support Engineer Job Location: Irving, TX (Remote) About the job you're considering Teamcenter Support Engineer is an entry-level position responsible for providing ...

PATH FORWARD IT LLC

Onsite Support Engineer II

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Onsite Support Engineer II Location: Chicago, IL Ready to work hands-on and make a real impact every day? If you enjoy troubleshooting, working face-to-face with end users, and being the ...

AFTERMATH

IT Support Engineer

Aurora, IL

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Description Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time ...

AFTERMATH SERVICES LLC

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time Aftermath ...

Zero Hash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

zerohash

Technical Support Engineer (AMER)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a ...

Aftermath Services

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time Aftermath ...

CIBC US

Production Support Engineering Lead

Chicago, IL · Hybrid

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Production Support Engineering - Lead the execution of Record Remediation and PrivateLink Update technology initiatives, developing strategic roadmaps and ensuring timely, transparent project ...

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Showing results 41-60

All JobsSupport Developer JobsSupport Developer Jobs in Plainfield, IL

Support Developer information

See Plainfield, IL salary details

$37

$65

$79

How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Plainfield, IL is $65.60, according to ZipRecruiter salary data. Most workers in this role earn between $44.52 and $78.03 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Plainfield, IL are hiring for Support Developer jobs?

Cities near Plainfield, IL with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Plainfield, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $136,458 per year, or $65.6 per hour.

Trade Support Engineer

Valkyrie Trading

Chicago, IL

$145K - $177K/yr

Full-time

Medical, Dental, PTO

Re-posted 2 days ago

Job description

What You'll Do:

As a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.

Day to day, you will:

  • Monitor the production trading environment and respond to alerts in real time.

  • Triage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).

  • Deploy and configure proprietary and third-party trading applications.

  • Investigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.

  • Assist with risk and compliance reporting.

  • Occasional handling of datacenter and trading desk hardware.

  • Write scripts to automate repetitive workflows and accelerate your own troubleshooting.

  • Collaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.

Because this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.

What You'll Need:

  • 2+ years of full-time, professional experience in Trade Support, Trade Operations, Application Support, or a similar production-support role.

  • Strong proficiency with both Windows and Linux, comfortable in desktop and command-line environments.

  • Solid scripting skills in one or more languages (e.g., Python, PowerShell, Bash) to automate tasks and analyze data.

  • Working knowledge of SQL for querying trade, position, and reference data during investigations.

  • Familiarity with data formats like JSON, XML, and Parquet.

  • Familiarity with current code generation AI tools.

  • A track record of troubleshooting application and OS-level issues calmly under pressure.

  • Strong communication skills, with a focus on resolving uncertainty and coordinating across traders, vendors, and internal teams.

  • Detail-oriented, with a strong bias toward documentation and repeatable process.

  • Ability to manage shifting priorities in a fast-moving environment.

  • Ability to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed.

  • Must have valid, ongoing, unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings.

 
Preferred (We'll Train the Right Person):

  • Experience with exchange-traded derivatives and a solid grasp of the trade lifecycle.

  • Hands-on experience interfacing with exchanges and clearing firms.

  • Familiarity with order entry and market data protocols (e.g., FIX, FIXP, MDP3, BOE, ITCH).

  • Exposure to observability tooling and incident-management practices.

Applicants with 3+ years of directly applicable experience are eligible for consideration at the Senior level.

What You'll Get:
  • Competitive salaries and performance bonuses
  • Top-tier medical and dental coverage
  • Relocation assistance packages
  • Generous vacation policy
  • Training opportunities and continuing education
  • Catered lunch, snacks, and beverages
  • Group outings and company parties
  • Casual dress environment
Salary range
  • $87,500-145,000
  • Senior-level candidates will be eligible for a base salary of $145,000-177,500
  • This position is also eligible for an annual discretionary bonus.
Our Vision
Valkyrie's vision is to be an organization where curious, driven, and innovative people are able to compete and win in the world's most competitive landscape - the financial markets.   Daily competition in the financial markets provides the ideal arena to push ourselves further as we are ever striving to grow, improve, and win.  We recognize that there are extraordinary opportunities to be had every day, and by exploring, collaborating, and building, we can accomplish remarkable results together.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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