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Support Developer Jobs in Phoenix, AZ (NOW HIRING)

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center ...

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

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All JobsSupport Developer JobsSupport Developer Jobs in Phoenix, AZ

Support Developer information

See Phoenix, AZ salary details

$38

$66

$81

How much do support developer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for support developer in Phoenix, AZ is $66.83, according to ZipRecruiter salary data. Most workers in this role earn between $45.34 and $79.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Phoenix, AZ are hiring for Support Developer jobs? Cities near Phoenix, AZ with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $139,007 per year, or $66.8 per hour.

Informatica Production Support Engineer

Eitacies Inc

Phoenix, AZ • On-site

$50.25 - $66/hr

Full-time

Retirement

Re-posted 4 days ago

Job description

Benefits:
  • 401(k)

Informatica Production Support Engineer
Phoenix, AZ Onsite role
We are looking for an Informatica Production Support Engineer with strong experience in ETL support, Informatica workflows, and production issue resolution. The candidate will be responsible for monitoring and supporting data pipelines, troubleshooting ETL failures, and ensuring stable data operations in a production environment.
Required Skills
  • Strong experience with Informatica PowerCenter
  • Hands-on experience in ETL development and production support
  • Experience troubleshooting ETL job failures, workflow issues, and data discrepancies
  • Good knowledge of Java
  • Experience with MicroStrategy
  • Ability to analyze logs, debug issues, and resolve production incidents
  • Experience working with data pipelines, batch jobs, and scheduling tools
  • Strong problem-solving and communication skills
Responsibilities
  • Provide production support for Informatica ETL workflows
  • Monitor and troubleshoot data integration jobs and batch processes
  • Investigate and resolve production incidents and data issues
  • Work with development teams to identify root causes and implement fixes
  • Ensure data quality, reliability, and system stability
  • Support reporting tools such as MicroStrategy
  • Document issues, resolutions, and support procedures
Preferred
  • Experience supporting enterprise data platforms
  • Exposure to financial services environments
  • Experience with SQL and database troubleshooting