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Support Developer Jobs in Mississauga, ON (NOW HIRING)

PwC

CyberArk Support Engineer

Toronto, ON · Hybrid

CA$84K - CA$134K/yr

AsaCyberark support Senior Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to: * Troubleshoot ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location: The position is ...

Targeted Talent

Systems Infrastructure Manager

Toronto, ON · Hybrid

$120K - $135K/yr

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms. Location: The position is ...

Powered by Pioneer

Developer Relations Intern

Toronto, ON · Remote

CA$8 - CA$16/hr

By contributing to the development of the infrastructure and supporting the community, BNB Chain is ... Engage and grow the developer community across multiple channels (forums, social media, events ...

CIBC

Lead Infrastructure Support Engineer

Toronto, ON · Hybrid

You bring experience with Azure services, DevOps practices, Application Insights, and Databricks ... support reliable system performance. * You work with discipline and attention to detail. You have ...

Ksb

Technical Sales Support

Mississauga, ON · On-site

The Purpose Of Your Role As Application Engineer, you will support the growth in order intake and be responsible for providing technical expertise and support to Customers throughout the entire ...

YuJa

Support Engineer in Test

Toronto, ON · Hybrid

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

YuJa Inc.

Support Engineer in Test

Toronto, ON · On-site

About the Role As a Support Engineer in Test, you will play a pivotal role in ensuring the stability and reliability of our company's infrastructure and software environment. Your responsibilities ...

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Support Developer information

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Mississauga, ON are hiring for Support Developer jobs? Cities near Mississauga, ON with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Mississauga, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Lead Engineer - Customer Technical Support (Hardware)

GE Vernova

Markham, ON • On-site

CA$110K - CA$160K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

GE Vernova rating

8.2

Company rating: 8.2 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

129th of 487 rated machine equipment manufacturers

Job description

Job Description Summary Customer Technical Support (Hardware) engineers in the Global Applications & Support team specialize in Grid Automation (GA) and have the primary mission of advanced (Level 3) product support to GA Regions. The role is expected to demonstrate technical leadership, team-work capability, and the ability to keep up with evolving hardware/firmware technologies in the grid automation domain. Customer interactions are integral to the role, as a domain expert representing the Product Line. Customer Support engineers should be adaptable to the very dynamic work environment of the team. LI-ML2 Job Description Responsibilities Level 3 (advanced) technical support on assigned product platforms, covering both post-sales and pre-sales tasks. Resolve customer complaints (LSN/ACT) on products and prepare necessary customer communication such as Customer Technical Reports. Lead Customer meetings and/or Site visits to gather evidence or troubleshoot site issues. Create test setups and conduct tests specific to issue resolution, workarounds, or Root Cause Analysis. Drive hardware defect investigations to conclusion and develop permanent solutions in collaboration with R&D or other relevant teams. Write internal reports covering defect investigations such as 8D. Write Customer Technical Reports following the standard format and guidance. Cooperate with Repairs team in complex investigations. Open and monitor non-conformities tickets on product issues as necessary and support Containment/Corrective Actions. Interface with various Quality teams (Regional quality, Manufacturing quality, Supplier quality etc.) as necessary. Collaborate with R&D: Align investigation findings with future design enhancements to GA products. Performing all activities, especially in Laboratory areas, in compliance with the Environmental, Health and Safety (EHS) guidelines. Required Qualifications Bachelor's Degree in Engineering (Electrical Engineering, Electronics & Communications or closely related discipline). 7 years of experience with protection devices, embedded systems, or electronics hardware used in electrical networks Ability and willingness to travel (globally) up to 20% of time. Desired Characteristics Knowledge of and experience with state-of-the-art tools and techniques for testing, troubleshooting, and analyzing numerical relay hardware. Fluent in English. Other languages may be valued. Excellent oral and written communication skills. Team worker. Lead initiatives of moderate scope and impact. Ability to manage multiple customer support activities simultaneously. Effective problem identification and solution skills. Flexibility and capability to adapt to different business needs in the job. For candidates applying to a Canadian-based position, the pay range for this position is between $110,500 - 160,500 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is for an existing vacancy. Additional Information Relocation Assistance Provided: Yes

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