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Support Developer Jobs in Mesa, AZ (NOW HIRING)

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide. In ...

Conch Technologies Inc

AI/ML NLP Engineer

Phoenix, AZ · On-site

Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center ...

Forhyre

Onsite Desktop Support Engineer

Phoenix, AZ · On-site

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center ...

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

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See Mesa, AZ salary details

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How much do support developer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for support developer in Mesa, AZ is $66.78, according to ZipRecruiter salary data. Most workers in this role earn between $45.34 and $79.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities near Mesa, AZ are hiring for Support Developer jobs? Cities near Mesa, AZ with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Mesa, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $138,910 per year, or $66.8 per hour.

Senior Engineer, Global Product Support

ASM

Phoenix, AZ • On-site

Full-time

Re-posted 17 days ago

Job description

Be the Expert Others Rely On-Advance ALD Technology at ASM

Senior Global Product Support Engineer

At ASM, our technology enables the world's most advanced semiconductor manufacturing-and when the challenges are toughest, our experts step in. We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cuttingedge tools, and making a real difference for customers and field teams worldwide.

In this role, you'll serve as the goto technical authority, supporting advanced ALD systems when issues demand deep expertise beyond firstline support. Your work will directly impact tool performance, customer confidence, and ASM's reputation for technical excellence.

What You'll Do

As a Senior Global Product Support Engineer, you'll operate at the highest technical level, combining handson problem solving with global collaboration:

  • Provide advanced technical support for complex electromechanical equipment and sophisticated software systems
  • Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams
  • Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure
  • Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement
  • Support customer installations and deliver technical training when deeper expertise is required
  • Engage directly with customers to resolve highly technical issues and ensure optimal system performance
  • Travel globally (up to 50%) to support field operations, customer sites, and critical escalations
What We're Looking For

You bring strong semiconductor experience, technical depth, and the confidence to lead in highstakes situations:

  • Proven experience diagnosing and resolving complex technical issues
  • Minimum 3 years of experience with PECVD in semiconductor manufacturing environments
  • Bachelor's degree in Engineering (Mechanical or Electrical Engineering preferred)
  • Strong understanding of electromechanical systems and softwaredriven equipment
  • Excellent analytical and problemsolving skills
  • Ability to clearly communicate complex technical concepts to both technical and nontechnical audiences
  • Strong presentation skills and comfort leading technical discussions
  • Willingness and ability to travel locally and internationally up to 50%
  • Customerfocused mindset with the ability to remain effective in challenging, timecritical situations
Why ASM?

At ASM, you won't just fix problems-you'll prevent the next one. You'll work with some of the most advanced ALD technology in the industry, collaborate with top engineering talent, and gain global exposure supporting leading semiconductor manufacturers.

This role offers technical depth, global visibility, and meaningful impact, making it ideal for engineers who want to be trusted experts while continuing to grow their careers at the forefront of semiconductor innovation.

Apply