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Support Developer Jobs in Mesa, AZ (NOW HIRING)

Conch Technologies Inc

Avaya Engineer ( AI/ML )

Phoenix, AZ · On-site

$96K - $132K/yr

Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center ...

Iridium Satellite, LLC

Technical Support Engineer III

Tempe, AZ · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Technical Support Engineer, you'll serve as a technical escalation point for roaming and satellite communication services. You will troubleshoot complex issues impacting roaming and core network ...

Iridium Satellite, LLC

Technical Support Engineer III

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Technical Support Engineer, you'll serve as a technical escalation point for roaming and satellite communication services. You will troubleshoot complex issues impacting roaming and core network ...

ASM

Senior Engineer, Global Product Support

Phoenix, AZ · On-site

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems, supporting cutting-edge tools, and making a real difference for customers and field teams worldwide. In ...

EV Group, Inc.

Tech Support Engineer

Tempe, AZ · On-site

Technical Support Engineer - North America Reports to: Team Leader Technical Support - North America Classification: Non-Exempt Summary: Ensure high customer satisfaction through effective and ...

ASM

Engineer, Total Product Support

Phoenix, AZ

Total Product Support Engineer - ALD | Phoenix, AZ (ALD equipment experience required) At ASM, our technology enables the world's most advanced semiconductor manufacturing-and our people are what ...

ASM

Senior Engineer, Software Support

Phoenix, AZ

$121K - $160K/yr

Create bug reports for the developer to use when fixing the bug. * Work with QA to add replicated bugs to the regression. * Travel to customer sites to support installations, training, and ...

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Support Developer information

See Mesa, AZ salary details

$38

$66

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How much do support developer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for support developer in Mesa, AZ is $66.78, according to ZipRecruiter salary data. Most workers in this role earn between $45.34 and $79.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What cities near Mesa, AZ are hiring for Support Developer jobs?

Cities near Mesa, AZ with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Mesa, AZ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $138,910 per year, or $66.8 per hour.

Avaya Engineer ( AI/ML )

Conch Technologies Inc

Phoenix, AZ • On-site

$96K - $132K/yr

Contractor

Re-posted 27 days ago

Job description

Hi
 
Greetings from Conch Technologies
 
Position: Avaya Engineer ( AI/ML )
Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL ( Onsite 5 days a week ) 
Duration: 12+ Months Contract 
Required Skills 

We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions.

Must-Have Experience 
  • Strong development experience in Python and/or Java
  • Experience with API development and Microservices Architecture
  • Hands-on experience with AI/ML and Natural Language Processing (NLP)
  • Experience working with GitHub, GitHub Actions, and CI/CD pipelines
  • Experience with Five9 Contact Center Platform
  • Experience with contact center call routing and orchestration
  • Hands-on experience with:
    • Google Cloud Platform (GCP)
    • Google Contact Center AI (CCAI)
    • Google Intelligent Virtual Agent (IVA)
    • Voice Analytics and Conversational AI solutions
Preferred Experience 
  • Contact center technologies such as:
    • Avaya
    • Cisco Contact Center
    • LivePerson
  • Experience designing and supporting IVR and call-routing solutions
  • Experience integrating AI-driven voice and chat platforms into enterprise environments
Key Responsibilities 
  • Design, develop, and support AI-powered contact center applications
  • Build scalable APIs and microservices using Python or Java
  • Implement NLP, AI/ML, and conversational AI capabilities
  • Integrate Five9 and Google CCAI/IVA solutions with enterprise systems
  • Enhance call routing, voice analytics, and customer engagement experiences
  • Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines
Ideal Candidate 

A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center technologies, particularly Five9, Google CCAI/IVA, NLP, AI/ML, APIs, and Microservices.

 

Thanks & Regards,

Ash | Ash@Conchtech.com

+1 901 444 3152