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Support Developer Jobs in Foxboro, MA (NOW HIRING)

Devoted Health

Support Engineer

Waltham, MA · On-site

$55K - $64K/yr

Universal Support: Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments. * SaaS Administration: Learn the administration ...

Devoted

Support Engineer

Waltham, MA · On-site

$56 - $64/hr

## Support EngineerApplylocations: Waltham Massachusetts Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R3473** ****This role requires you to be in our Waltham, MA headquarters ...

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Devoted Health

Support Engineer

Waltham, MA · On-site +1

$55K - $64K/yr

Universal Support: Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments. * SaaS Administration: Learn the administration ...

Data Evolution, LLC.

Client Support Engineer

Boston, MA · On-site

$70 - $100/hr

Engineers perform structured recurring work, respond to support requests, participate in platform deployments, follow established standards and SOPs, and maintain professional client communication ...

Sauce Labs Inc.

Customer Support Engineer

Boston, MA · On-site

$80K - $93K/yr

At least 1 year experience as a developer or supporting developers * At least 1-2 years experience as a support engineer * Programming experience with at least one of the following languages:

KG Tiger

Application Support Engineer

Natick, MA

It is a leading developer of mathematical computing software, Engineers and scientists worldwide ... The position consists of two central components - Application support and collaborative project ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is: ASAP Duration: 4-6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr ...

Allego

Junior Support Engineer

Waltham, MA · On-site

$55 - $65/hr

As a Junior Support Engineer, you will be the technical support line to our Customer Success Team who work directly with the customers in initial information gathering and triaging. Support Engineer ...

Akamai

Technical Support Engineer

Cambridge, MA · On-site

$65K - $118K/yr

As a Technical Support Engineer, you will be responsible for: * Performing monitoring shifts to ensure system availability and performance. * Identifying incidents, perform initial troubleshooting ...

Scriptwellrx

Infrastructure Support Engineer

Boston, MA · On-site

$65 - $95/hr

Infrastructure Support Engineer Location: Boston, MA area (Hybrid -- must be within driving range of our colocation facility for periodic on‑site visits) Department: IT / Infrastructure Reports to:

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Support Developer information

See Foxboro, MA salary details

$40

$71

$86

How much do support developer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for support developer in Foxboro, MA is $71.24, according to ZipRecruiter salary data. Most workers in this role earn between $48.37 and $84.71 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Foxboro, MA are hiring for Support Developer jobs?

Cities near Foxboro, MA with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Foxboro, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $148,189 per year, or $71.2 per hour.

Support Engineer

Devoted Health

Waltham, MA • On-site

$55K - $64K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Devoted Health rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Job Description
This role requires you to be in our Waltham, MA headquarters 1-2 days a week. Working remotely the other days and there may be weeks where we ask you to come in more than the 1-2 days.
A bit more about this role:
At Devoted Health, we believe our employees can only provide world-class care to our members if they feel supported, empowered, and valued themselves. We don't view IT as "fixing computers" -- we view it as a hospitality mission. We treat our colleagues like family. Your goal is to ensure their technology is a bridge, not a barrier, turning frustrating technical hurdles into "wow" moments through empathy, kindness, and technical excellence.
Your responsibilities & impact:
  • Universal Support: Provide technical support for our entire workforce, whether they are in-office or remote, across ChromeOS and MacOS environments.
  • SaaS Administration: Learn the administration and maintenance of core tools including Google Workspace, Jamf, Slack, and Atlassian.
  • Infrastructure & Presence: Maintain in-office hardware (AV, networking, and peripherals) while staying highly accessible across our virtual support channels.
  • Process Improvements: Help streamline IT operations and solutions and maintain knowledge base articles.
  • Cross-Functional Collaboration: Partner with internal teams to help bring helpdesk tickets to resolution.
  • Secure Environment: Ensure our "digital office" remains organized, secure, and intuitive for all users.

Required skills & experience:
  • A "People Person" First: You genuinely enjoy helping others, take pride in working collaboratively, and possess the patience to communicate effectively with non-technical staff.
  • Detail-Oriented & Empathetic: You recognize that a technical hurdles is a barrier to a teammate's success and treat every ticket with a high level of urgency and care.
  • Problem-Solver & Adaptable: You possess the skills to diagnose issues while balancing multiple priorities in a fast-paced, evolving environment.

Desired skills & experience:
  • Member Experience Mindset: Prior experience in a helpdesk setting supporting both in-person and remote employees across various SaaS tools.
  • Use-Centric Approach: A proven ability to put yourself in the shoes of the person you are supporting to provide a seamless, high-quality experience.

#LI-remote
Salary Range: $55,507-$64,355
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going - all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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