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Support Developer Jobs in Exton, PA (NOW HIRING)

ClifyX

Windchill Developer

West Chester, PA · On-site

... and support developers in resolving technical challenges and implementing best practices • Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives • Support ...

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Support Developer information

See Exton, PA salary details

$37

$64

$78

How much do support developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support developer in Exton, PA is $64.96, according to ZipRecruiter salary data. Most workers in this role earn between $44.09 and $77.26 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Exton, PA are hiring for Support Developer jobs?

Cities near Exton, PA with the most Support Developer job openings:

Support Developer jobs near you

POS (Point of Sale) Support Engineer

Ace Technologies

Media, PA • On-site

Other

Posted 3 days ago

New

Job description


Role Description The NCR POS Support Engineer is responsible for providing technical support and maintenance for NCR retail point-of-sale systems in a hybrid work environment based in Media, PA, with some work-from-home flexibility. Day-to-day responsibilities include diagnosing and resolving hardware and software issues, performing system configurations and updates, and ensuring seamless operation of POS applications and connected devices. The role involves working closely with customers and internal teams to log, track, and resolve support tickets, escalate complex issues when needed, and document solutions and procedures. The engineer will also assist with system deployments, testing, and performance monitoring to maintain reliable store operations. This is a contract role that requires consistent communication, timely issue resolution, and adherence to service-level expectations.

Qualifications

  • Candidates should possess strong troubleshooting and technical support skills, particularly with NCR RPOS or similar retail POS environments.
  • Candidates should possess customer support and customer service skills to handle inquiries, manage expectations, and deliver clear, courteous assistance.
  • Candidates should possess knowledge of operating systems (such as Windows-based POS platforms) and familiarity with basic networking concepts.
  • Relevant experience with retail or hospitality POS systems, payment processing, and peripheral devices (printers, scanners, cash drawers) is beneficial.
  • Strong written and verbal communication skills, with the ability to document procedures and solutions clearly.
  • Ability to work in a hybrid setup in Media, PA, manage multiple tickets, and prioritize tasks in a fast-paced support environment.
  • Industry certifications in IT support or networking (e.g., CompTIA A+, Network+) are a plus.
  • Previous experience in technical support, help desk, or field service roles is preferred.

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