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Support Developer Jobs in Elmhurst, IL (NOW HIRING)

Production Support Engineer

Chicago, IL · On-site

$73K - $80K/yr

The Production Support Engineering team plays a key role at FIS ® Amount™ by ensuring production issues are managed efficiently and effectively. You will manage high-priority issues to resolution ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

... DevOps, Site Reliability Engineering (SRE), technical systems analysis, monitoring and ... Experience supporting enterprise applications, cloud-hosted services, integrations, APIs, reporting ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Production Support Engineer

Chicago, IL

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

We are seeking a highly technical solutionoriented Tier 3 Production Support Engineer to ensure the reliability performance and stability of our businesscritical ALTO platform As the highest tier of ...

Network Support Engineer II

Chicago, IL · On-site

$80K - $90K/yr

A technology company is looking for a Hybrid Network Support Engineer II to join their growing organization. A company that is a leader in its field is looking for a Network Support Engineer II with ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

About the role As a Product Support Engineer, you will be the technical escalation point for Field Engineering and the internal expert for one to two assigned system types. You will be the connective ...

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

Engineer, Fleet Support

Chicago, IL · On-site

$71K - $104K/yr

Engineer, Fleet Support The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. The Engineer, Fleet Support will ...

Polyglot Developer: Strong proficiency in writing and debugging code in one or more common ... The zerohash platform supports three core pillars: Trade, Transact, and Tokenize. Through a single ...

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and ...

Being a Technical Support Engineer at iManage means... You're passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and ...

Showing results 21-40

Support Developer information

See Elmhurst, IL salary details

$38

$67

$81

How much do support developer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for support developer in Elmhurst, IL is $67.04, according to ZipRecruiter salary data. Most workers in this role earn between $45.48 and $79.71 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Elmhurst, IL are hiring for Support Developer jobs?

Cities near Elmhurst, IL with the most Support Developer job openings:

Infographic showing various Support Developer job openings in Elmhurst, IL as of June 2026, with employment types broken down into 36% Full Time, 60% Part Time, 2% Temporary, and 2% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $139,436 per year, or $67 per hour.

Full-time

Re-posted 2 days ago


Job description

We are seeking a highly motivated, technically adept Trade Support Engineer. In this high-impact role, you'll collaborate directly with traders and developers to troubleshoot critical live trading issues, manage complex incidents, and ensure the stability and resilience of production trading systems. You will be relied upon for swift problem diagnosis under pressure, rapid resolutions to minimize system downtime, and clear, concise communication across both technical and non-technical teams. This is an individual contributor role for an engineer who likes autonomy, thrives in urgent situations, and is eager to make meaningful contributions to a cutting-edge trading operation. 

WHAT YOU'LL DO

  • Troubleshoot and resolve live trading system issues, minimizing downtime during outages and communicating status updates to stakeholders
  • Monitor real-time production environments, respond to anomalies, and escalate as needed
  • Automate workflows and manual processes using Linux, Python, and Bash to improve operational efficiency
  • Collaborate directly with traders and developers to relay critical system and software issues, and assist with patching and recovery
  • Contribute to process improvements, documentation, and knowledge-sharing materials (runbooks, FAQs, retrospectives)
  • Own incident response, follow up on lessons learned, and drive continuous improvement of support operations

WHAT WE'RE LOOKING FOR

  • Experience troubleshooting in a Linux environment via CLI 
  • Knowledge of Python and Bash scripting for automation
  • Prior experience supporting end users in a high-pressure, fast-paced environment
  • Excellent problem-solving and communication skills; comfortable working with technical and non-technical teams
  • Detail-oriented with a proactive, ownership-driven approach to incident management and process improvement
  • Experience querying databases (SQL, Snowflake) preferred