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Support Developer Jobs in Downingtown, PA (NOW HIRING)

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Cognizant

Deskside Support lead

Wilmington, DE · On-site

$79 - $90/hr

Deskside Engineer Lead *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* Job Summary Provide technical and operational support to traders and front ...

Courser

Coordination Engineer

Wilmington, DE · On-site

Provide basic technical support, including password resets, account unlocks, and other routine service requests. * Collaborate closely with Help Desk engineers and leadership to drive ticket ...

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Keylent Inc

Forgerock Developer

Wilmington, DE · On-site

The role involves collaborating with various technology teams, supporting the evaluation of new security technologies, and providing mentorship to junior engineers. Responsibilities : • Leads the ...

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How much do support developer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for support developer in Downingtown, PA is $69.79, according to ZipRecruiter salary data. Most workers in this role earn between $47.36 and $82.98 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What cities near Downingtown, PA are hiring for Support Developer jobs?

Cities near Downingtown, PA with the most Support Developer job openings:

Support Developer jobs near you

D489 Construction Support Component Engineer (Senior / Specialist)-Philadelphia, Pennsylvania

General Dynamics Electric Boat

Lima, PA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

General Dynamics Electric Boat rating

8.2

Company rating: 8.2 out of 10

Based on 165 frontline employees who took The Breakroom Quiz

86th of 545 rated manufacturers

Job description

Overview
Electric Boat is overseeing the construction of the Integrated Propulsion System (IPS) Motor Module for future COLUMBIA Class Submarines which will be performed at a vendor site in Philadelphia, PA. Electric Boat is also overseeing the execution of test programs for IPS components which is performed at the Compatibility Test Facility (CTF) in Philadelphia, PA. D489 CLB Propulsion Engineering is seeking experienced candidates to support construction of Motor Modules and periodic support of test programs of production and pre-production IPS components in the Philadelphia Navy Yard.
The selected candidate will provide design and deck plate support for main propulsion system (MPS) equipment (e.g., main propulsion controls and ACC subcomponent, main propulsion motor drives, and main propulsion switchboards) during follow-on motor module construction. The candidate will also provide deck plate support of MPS pre-production equipment and MPS components during follow-on motor module test programs (MMTPs) and inter module test programs on an as needed basis.
The position will be a permanent role onsite in Philadelphia, PA reporting to the historic Philadelphia Navy Yard located 4 miles from Center City. The candidate is expected to complete a 3 to 6 mo. training rotation in New London, CT with the respective component group(s) prior to permanent transfer down to Philadelphia, PA. Internal transfers (New London/Groton/Quonset Point) will be offered a relocation package which includes a moving package and a 15% site differential bonus applied to the hire's base salary at the completion of their training rotation. The position is expected to support 16/5 up to 24/7 construction and testing as required with 2nd / 3rd shift differentials applied per policy when assigned. This position also receives straight time compensation for additional hours worked in accordance with policy.
This role will primarily be a 1st shift position.
The selected candidate will be required to collaborate with IPS cognizant component groups to troubleshoot more complicated issues as they arise.
Additional responsibilities include:
  1. Determine the root cause of any IPS cognizant issues encountered and expeditiously correct any deficiencies to minimize interruptions to construction
  2. Perform surveillances of work being performed under area of cognizance
  3. Act as a primary Electric Boat contact for on-site IPS component suppliers
  4. Support development of IPS cognizant component group engineering directions
  5. Support other locations with issue resolution of COLUMBIA specific equipment
  6. Support construction activities and shipboard integration at Electric Boat manufacturing facilities
  7. Gather data / information to support development of COLUMBIA IPS design and documentation improvements
  8. Interface with technical and management personnel at NAVSEA, NNL, NSWC, and vendors
  9. Support IPS test programs as applicable
  10. Mentor to entry level engineers
  11. Work as a component shift lead
  12. Advisor to management (Specialist)

Qualifications
Required:
  • Bachelor of Science in engineering or related technical field is required (e.g. Electrical, Systems, Mechanical, Marine, Mechatronics, Physics, Mathematics, etc.)
  • 5 - 14 years of post-graduate engineering experience is required

Preferred:
  • Masters of Science or Engineering degree with technical background (e.g. Electrical, Systems, Mechanical, Marine, Mechatronics, Physics, Mathematics, etc.) is preferred
  • 1 - 14 year(s) of COLUMBIA or VA engineering experience (design of a ship component or similar program, including the preparation, review and approval of technical work documents, or test procedures) is preferred
  • Knowledge of the COLUMBIA IPS component and system designs as well as the CTF requirements and capabilities is preferred
  • Prior experience supporting COLUMBIA IPS component work of either Main Propulsion Drives (MPDs), Main Propulsion Controllers (MPCs), Main Propulsion Switchboards (MP SWBDs) or ACCs is preferred
  • Experience working with NAVSEA/NNL
  • Multi-disciplinary systems engineering experience in complex systems based products
  • Experience with MIL Standards
  • Experience in control systems, power electronics, variable speed motor drives, software configuration management, fluid systems engineering, or thermal analysis
  • Experience supporting deck plate work evolutions and interfacing with Operations and Test

Skills
  • Experience using Microsoft products
  • Experience working in a high stress, high tempo environment
  • Experience working long hours
  • Able to work independently and adhere to strict work control requirements
  • Positive attitude and strong ability to work well with others

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