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Support Developer Jobs in Michigan (NOW HIRING)

Amazon

Support Engineer IV - AMZ9802461

Detroit, MI · On-site

$90K - $158K/yr

Support Engineer IV Job Location: Detroit, Michigan Job Number: AMZ9802461 Position ... Maintain and improve developer UI and user-acceptance testing suites. Manage monitoring and metrics ...

Qualis1 Inc.

Robot Support Engineer

Troy, MI · On-site

Job Type: Contract We need a fast learner for our Robot Support Engineer role. You will set up Autonomous Mobile Robots ( AMR devices) on the shop floor. You will build new processes, set up ...

Navtech

Support Engineer Robot

Troy, MI · On-site

We need a fast learner for our Robot Support Engineer role. You will set up Autonomous Mobile Robots ( AMR devices) on the shop floor. You will build new processes, set up waypoints, and fix software ...

AVL DiTEST

Simulation Support Engineer II

Plymouth, MI · On-site

AVL Mobility Technologies Inc offers a job in the United States (US) as Simulation Support Engineer II AVL Mobility Technologies, Inc. (MTI) forges new ideas, creating exciting breakthroughs, and ...

Cato Networks

Product Support T3 Engineer

Detroit, MI · On-site

We are looking for a customer-focused and intelligent Product Support T3 Engineer to join our NA team. In this role, you will be engaging with our customers during the post-sales process as the ...

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How much do support developer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for support developer in Michigan is $58.66, according to ZipRecruiter salary data. Most workers in this role earn between $39.81 and $69.76 per hour, depending on experience, location, and employer.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What does a support developer support engineer do?

A support developer or support engineer assists users by diagnosing and resolving technical issues related to software or hardware products. They often troubleshoot problems, provide solutions, and may collaborate with development teams to improve product functionality, using tools like ticketing systems and technical documentation.

What are popular job titles related to Support Developer jobs in Michigan?

For Support Developer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Support Developer jobs in Michigan look for?

The top searched job categories for Support Developer jobs in Michigan are:

What cities in Michigan are hiring for Support Developer jobs?

Cities in Michigan with the most Support Developer job openings:

Support Developer jobs near you
Infographic showing various Support Developer job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $122,023 per year, or $58.7 per hour.

Support Engineer IV - AMZ9802461

Amazon

Detroit, MI • On-site

$90K - $158K/yr

Full-time

Posted 16 days ago

Key responsibilities

  • Ensure availability and performance of Amazon's production environment for applications and services.

  • Support development, release, and maintenance of Selling Partner APIs (SP-APIs) and data products, including developer-facing platform features.

  • Manage monitoring, respond to API outages, resolve technical issues, and lead investigations for issues with large customer impact.

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,151 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON.COM SERVICES LLC
Offered Position: Support Engineer IV
Job Location: Detroit, Michigan
Job Number: AMZ9802461
Position Responsibilities:
Ensure availability and performance of Amazon's production environment for applications and services. Support development and release of Selling Partner APIs (SP-APIs) and data products, including developer-facing platform features. Maintain and improve developer UI and user-acceptance testing suites. Manage monitoring and metrics, respond rapidly to API outages, and resolve technical issues reported by sellers and developers. Update, track, and resolve technical challenges. Lead Correction of Error investigations for issues with large customer impact. Fix bugs, enhance code repositories and workflows, and build, test, deploy, and release changes to the production environment. Collaborate with platform and engineering teams to improve real-time monitoring of production system health. Participate in a 24/7 on-call rotation to support customers.
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Engineering, or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting, diagnosing, and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl, Ruby, C/C++, or Java.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week, 8:00am-5:00pm, Salary Range $90,400/year to $158,200/year.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000
BASIC QUALIFICATIONS
Position Requirements:
Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Engineering, or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) troubleshooting, diagnosing, and fixing static route issues; (2) developing monitoring solutions; (3) performing software maintenance and configuration; (4) working with SQL and at least one of the following programming languages: Perl, Ruby, C/C++, or Java.#0000
PREFERRED QUALIFICATIONS
Please see job description and the position requirements above.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

What Amazon employees say

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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