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Support Developer Jobs in Michigan (NOW HIRING)

G-TECH Services, Inc.

Be Seen First

Technical Support & Product Systems Engineer

Warren, MI · On-site

$34 - $36/hr

Technical Support & Product Systems Engineer Position Summary We are seeking a hands-on technical problem solver to serve as the primary Level 3 escalation resource for customer and installer ...

Infosys

SCCM Support Engineer

Detroit, MI · On-site

... support due diligence to document infrastructure maturity and improvement opportunities • Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable ...

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$33

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How much do support developer jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for support developer in Michigan is $58.66, according to ZipRecruiter salary data. Most workers in this role earn between $39.81 and $69.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a support developer, and why are they important?

To thrive as a Support Developer, you need a solid understanding of programming languages, debugging techniques, and problem-solving skills, often backed by a degree in computer science or a related field. Familiarity with ticketing systems, version control tools like Git, and experience with databases or APIs are typically required. Strong communication, patience, and teamwork are vital soft skills for collaborating with users and internal teams. These skills are crucial for efficiently resolving technical issues, maintaining software reliability, and ensuring high customer satisfaction.

What is a support developer?

A Support Developer is a software professional who assists customers or internal teams by troubleshooting and resolving technical issues related to software products or services. They often work closely with users to understand problems, analyze software behavior, and provide fixes or guidance. Support Developers may also collaborate with engineering teams to escalate and resolve complex bugs or feature requests. Their role bridges the gap between users and development, ensuring smooth software operation and customer satisfaction.

How does a support developer typically collaborate with other teams to resolve customer issues quickly?

Support Developers work closely with both the customer support and core engineering teams to address technical issues reported by clients. They often act as a bridge, translating customer feedback into actionable bug reports or feature requests, and may participate in daily stand-ups or cross-team meetings to prioritize urgent tickets. Effective communication and a problem-solving mindset are key, as Support Developers must balance customer needs with internal development timelines. This collaborative environment not only helps resolve issues faster but also provides opportunities to learn from various technical experts within the organization.
What cities in Michigan are hiring for Support Developer jobs? Cities in Michigan with the most Support Developer job openings:
Support Developer jobs near you
Infographic showing various Support Developer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $122,023 per year, or $58.7 per hour.

Manufacturing IT Support Engineer

HTC Global Services

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Job Title: Manufacturing IT Support Engineer
Overview
We are seeking a Manufacturing IT Support Engineer to provide hands-on technical support for a manufacturing environment. This role supports IT infrastructure, business applications, and end-user technologies while partnering with cross-functional teams to ensure reliable plant operations. The position offers the opportunity to work with both legacy manufacturing systems and modern technology initiatives.
Key Responsibilities
  • Provide IT operations and technical support for applications, infrastructure, operating systems, and end-user productivity tools.
  • Support a multi-shift manufacturing environment, including flexible hours and occasional weekend production support.
  • Troubleshoot and resolve technical issues related to plant-floor systems and IT infrastructure.
  • Coordinate with corporate IT and business stakeholders to prioritize system improvements.
  • Support incident resolution by providing triage, executing business continuity procedures, and assisting escalation teams.
  • Collaborate with infrastructure support teams, including database, server, operations control, and network teams.
  • Assist with the integration and long-term maintenance of applications and hardware.
  • Support workload management and assignments as directed by IT leadership.
  • Develop, maintain, and share accurate technical support documentation.
  • Support local network equipment in a Cisco-based environment.
  • Support physical and virtual Windows and Linux server environments.
  • Assist with the deployment and support of IIoT, software-defined networking, mobile, iOS, and Android-based technologies.

Required Qualifications
  • 3-5 years of experience in IT Operations, IT Support, or a related field.
  • Experience with technical troubleshooting and operations support.
  • Experience providing technical customer support in an enterprise environment.
  • High School Diploma or GED.
  • Ability to work onsite with flexible hours in support of a multi-shift operation.
  • Ability to provide weekend production support when required.

Preferred Qualifications
  • Bachelor's Degree.

Required Skills
  • IT Operations
  • Operations Support Systems
  • Technical Troubleshooting
  • IT Support
  • Technical Customer Support
  • Technical Support

What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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