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Support Counselor Jobs in Florida (NOW HIRING)

The counselor role provides prevention services to girls that includes social emotional support, intensive care (case) management, crisis counseling, and psycho-educational groups to girls. This ...

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Support Counselor information

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$5

$11

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How much do support counselor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for support counselor in Florida is $11.19, according to ZipRecruiter salary data. Most workers in this role earn between $8.99 and $12.60 per hour, depending on experience, location, and employer.

What is a support counselor?

Support Counselors are professionals who assist individuals facing emotional, behavioral, or mental health challenges. They work with clients to provide guidance, support, and coping strategies, often helping them navigate personal crises or difficult life transitions. Support Counselors may work in a variety of settings, such as schools, community organizations, mental health clinics, or residential facilities. Their role involves active listening, empathetic communication, and connecting clients to additional resources as needed.

What are the key skills and qualifications needed to thrive as a support counselor?

To thrive as a Support Counselor, you typically need a background in psychology, social work, or a related field, along with experience in counseling or support services. Familiarity with case management software, crisis intervention techniques, and relevant certifications such as Mental Health First Aid are often required. Strong interpersonal skills, active listening, empathy, and the ability to remain calm under pressure distinguish outstanding counselors. These skills and qualifications are crucial for effectively supporting clients, managing crises, and fostering positive outcomes in challenging situations.

How do support counselors typically collaborate with other professionals to ensure comprehensive client care?

Support Counselors often work closely with case managers, therapists, social workers, and medical professionals to provide holistic support to clients. Regular team meetings, case conferences, and shared documentation are common practices to ensure everyone is informed about each client's progress and needs. This collaborative approach helps to create cohesive care plans and allows Support Counselors to advocate for their clients effectively, address challenges promptly, and facilitate access to necessary resources.

What is the difference between Support Counselor vs Case Manager?

AspectSupport CounselorCase Manager
CredentialsTypically requires a relevant bachelor's degree and counseling certificationOften requires a bachelor's degree, sometimes with additional certification or licensure
Work EnvironmentSchools, mental health clinics, community centersHealthcare facilities, social service agencies, community organizations
Primary FocusProviding emotional support, counseling, and guidanceCoordinating services, developing care plans, and resource management

Support Counselors focus on offering emotional and psychological support to clients, while Case Managers coordinate services and develop plans to meet clients' needs. Both roles often require similar educational backgrounds but differ in daily responsibilities and work settings.

How much do support counselors make?

Support counselors typically earn between $30,000 and $50,000 annually, depending on experience, location, and work setting. Entry-level positions may start lower, while experienced counselors or those with specialized skills can earn higher salaries. Many support counselors also receive benefits such as health insurance and paid time off.
Infographic showing various Support Counselor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $23,284 per year, or $11.2 per hour.

Grief Support Counselor, 2A

Big Bend Hospice

Panama City, FL

Full-time

Posted 20 days ago


Job description

Make a Meaningful Difference with Big Bend Hospice

For more than 40 years, Big Bend Hospice (BBH) has proudly served as the community’s Hometown Hospice, providing compassionate care and support to individuals and families throughout North Florida. Guided by our core values of integrity, compassion, and accountability, we are seeking an experienced and passionate Grief Support Counselor to join our dedicated Bereavement Team serving the Bay County area. 

This is more than a counseling position—it’s an opportunity to walk alongside children, teens, adults, and families as they navigate some of life’s most difficult transitions. Through counseling, education, support groups, and community programs, you’ll help individuals find healthy ways to process grief while making a meaningful and lasting impact in the community. 

Service Area: Bay County and surrounding communities

Why Join Big Bend Hospice?

As a Grief Support Counselor, you’ll have the opportunity to:

  • Support children, teens, adults, and families throughout the grieving process.

  • Facilitate meaningful support groups, workshops, and community programs.

  • Work in a dynamic, community-focused role across homes, schools, offices, and community settings.

  • Collaborate with an interdisciplinary team of compassionate healthcare professionals.

  • Help strengthen bereavement services that provide hope, healing, and connection.

  • Make a tangible difference in the lives of individuals and families experiencing loss.

What We’re Looking For

We’re looking for a compassionate, energetic, and relationship-focused professional who has a genuine passion for helping others navigate grief and loss.

The ideal candidate is comfortable working in a flexible, community-based environment and connecting with individuals from a variety of backgrounds and life experiences. You’ll bring strong clinical skills, experience supporting both youth and adults, and a commitment to providing compassionate care while honoring the dignity, beliefs, and unique needs of every individual and family served. 

Key Responsibilities Counseling & Bereavement Support
  • Provide grief counseling, crisis intervention, psychoeducation, and referrals to individuals and families before and after a hospice patient’s death.

  • Conduct bereavement risk assessments and provide appropriate follow-up services according to organizational guidelines.

  • Offer short-term counseling and ongoing grief support to hospice families and community members.

  • Provide compassionate support through both in-person and telephone counseling.

Youth & Family Programs
  • Facilitate school-based grief support groups and youth bereavement programs.

  • Support children’s grief camps, remembrance events, and holiday programs.

  • Help children, teens, and families develop healthy coping strategies and build resilience following loss.

Group Facilitation & Community Outreach
  • Plan and facilitate grief support groups, workshops, and bereavement events.

  • Deliver educational presentations to hospice staff, schools, community organizations, and healthcare partners.

  • Serve as a trusted community resource and liaison for grief and bereavement services.

Interdisciplinary Collaboration
  • Participate in care planning and Interdisciplinary Group (IDG) meetings.

  • Provide clinical insight and guidance related to grief, bereavement, and family coping.

  • Support hospice staff and volunteers through education, consultation, and grief-related resources.

Professional Practice
  • Maintain timely, accurate, and professional documentation.

  • Participate in meetings, training programs, workshops, and clinical supervision.

  • Contribute to quality-improvement initiatives and committee activities.

  • Maintain required professional licensure and continuing education requirements.

Education & Experience
  • Master’s degree in Social Work, Mental Health Counseling, Music Therapy, Art Therapy, or a related field.

  • Required: Experience providing counseling or therapeutic support to youth.

  • Minimum of two (2) years of clinical counseling experience.

  • Licensed Clinical Social Worker (LCSW) preferred.

Skills & Abilities
  • Strong clinical counseling and assessment skills.

  • Excellent verbal, written, and interpersonal communication skills.

  • Ability to build trust and meaningful rapport with children, teens, adults, and families.

  • Strong organizational and time-management skills.

  • Ability to work independently while collaborating effectively as part of an interdisciplinary team.

  • Knowledge of applicable professional standards, ethics, and regulatory requirements.

  • Proficiency with Microsoft Office and electronic medical record (EMR) systems.

  • Demonstrates compassion, professionalism, integrity, and confidentiality in all interactions.

Schedule & Travel Schedule
  • Monday – Friday, 8:00 AM – 5:00 PM

  • Occasional evening and weekend hours may be required to support programs, events, and community needs.

Travel
  • This is an in-person, community-based position.

  • Approximately 25%–50% travel throughout Bay County and surrounding communities.

  • Must have reliable transportation, a valid driver’s license, and current auto insurance.

Total Rewards

At Big Bend Hospice, we believe caring for our community starts with caring for the people who make our mission possible. Our team members enjoy:

  • Competitive salary.

  • Comprehensive benefits package.

  • Professional development and continuing learning opportunities.

  • Employee recognition programs.

  • Meaningful, mission-driven work that makes a difference in the lives of others.

  • Eligibility for Public Service Loan Forgiveness (PSLF) for most positions.

Join Our Mission

If you’re ready to use your counseling skills and compassion to bring comfort, hope, and healing to individuals and families experiencing loss, we’d love to hear from you. 

Apply today and help us inspire hope by positively impacting the way our community experiences serious illness and grief—one family at a time.

Big Bend Hospice is proud to be an Equal Opportunity Employer committed to fostering a diverse, inclusive, and welcoming workplace for all.